, 520-***-**** ad00us@r.postjobfree.com

Aidan Lopez

Objective

Experience

*/**/**** - *******

Becakman Coulter

West Sacramento, CA

Science Technician

Read, comprehend and follow established work instructions and procedures with emphasis on quality,

Execute the daily production plan to due date conformance and quality standards

Train to Standard Operating Procedures (SOPs).

Follow engineering drawings, work order information, SOPs, and other written and verbal specifications in the manufacturing process while maintaining FDA requirements.

Able to execute assembly tasks following standard operating procedures with supervision,

Troubleshoot issues as they arise, escalating as necessary, Assure compliance with FDA Quality System Regulations (QSR), Good Manufacturing Practices (GMP), and ISO regulatory requirements,

Work directly and cooperatively with cross-functional team members to troubleshoot issues and ensure emphasis on quality,

Identify and recommend quality improvements including but not limited to production methods, equipment performance, product quality and efficiencies,

Learn and participate in the company's lean manufacturing principles,

Maintain a safe and clean working environment by complying with procedures, rules, and regulations,

Train new team members on equipment operations and work procedures as needed,

Ability to complete appropriate paperwork, maintain accurate records of production and report status of work.

11/2019 to 06/2020

Babylist

Sacramento, CA

Warehouse Associate

Picking Duties

Use hand held scanner (tS90), obtain order cart, fill bins with customer order cards, sync scanner and scan customer order cards. Walk through warehouse scanning items purchased and scan them to the correct order bin. Once orders are completed, any incomplete orders must be logged into a separate system to be completed when items become available.

Confirming station

Remove bins from scanned bins from completed carts, all items must be verified and corrected if incomplete. Customer orders are then scanned and processed for correct postage (i.e size, weight, location, and box size).

Packing station

Confirm orders are complete and correct. Confirm correct shipping labels are used for weight and location. Ensure correct shipping box size is used and correct packing materials are used for safe delivery. Transferring all packaged items to pallets for shipment. Once pallets are competed, wrapping pallets securely with clear wrapping. Use pallet jack to safely load completed pallets onto shipping truck.

06/2019 to 11/2019

Home Depot

West Sacramento, CA

Orders & Deliveries

Use first phone to view orders received and prioritize for shipment or staging. Items to be picked up in the store must be accurately picked, scanned, and staged with the customer’s name and order number on a printed scan tag. Special order items must be scanned, inspected for damage, tagged, and staged for customer pick up. Deliveries must be picked, scanned, and properly assembled for the specific type of transportation pick up. Flat truck deliveries must be banded, palletized, and wrapped to ensure items stay secure for travel on the freeway. Once a delivery is read for transport I am responsible for all paperwork that documents the transaction as well as making sure the managers on duty are involved for security procedures.

I am responsible to help customers and delivery drivers with loading any and all items as needed either by hand or by use of special equipment such as Forklift, standing fork lift or reach truck, balley more, OP, and pallet jacks.

I am also trained as a cashier. I help customers purchase items, return items, and exchange items through store transactions as well as make payment to their customer account. I am responsible for assisting or directing customer to the department where items are located which they are inquiring about or obtaining any information needed to assist a customer with products and services.

10/2017 to 06/2019

Napa Automotive

Sacramento, CA

Delieveries, Dispatcher, Warranties

Responsible for obtaining invoice orders, gathering requested items from the store location or requesting items from the distributions center via computer. Verifying orders are correct before placing them in designated shipping location for shipment to customer(s). Documenting invoice times, customers, and completion for accounting. Ensuring customer concern or question are handled in a timely and professional manner.

Responsible for returning and documenting items not needed or defective for customer accounts and accounting. Ensuring customer accounts are credited and items returned, if defective, are sent to parent company for repair and or exchange when applicable. Responsible for submitting warranty claims, involving all new returned items, defective items, to our distribution center for processing and crediting. Collecting and sorting cores and core defects for credit and reimbursement. Invoice, restocking, and updating system. Producing all records for daily transactions and supplying accounting with copies for legal transaction and filing.

Responsible for daily inspection of delivery vehicle. Making sure all needed repairs or concerns are documented to management for action. Responsible for delivering parts ordered by our customers(s) for their businesses. Responsible for making sure all items ordered by specific customers are accounted for and the correct quantities are ready with shipment. Loading and unloading delivery vehicle. Making sure all documentations is ready to be signed and delivered to customer. Returning all accounting documents to the proper personnel for review and invoicing. Gathering all forms of payment from customer(s) to ensure proper application is confirmed to their account.

08/2012 To 06/2017 Larry H. Miller Chrysler Jeep Tucson, AZ

BDC Manager / Administrative Assistant

Customer service call center management. Networking client information into our data systems to ensure client profiles are kept up to date. Making sure all client data is protected. Dealing directly with customers concerns or repairs & advising of service recommendations. Answering inbound service calls as well as making calls to clients to answer question or update status. Providing clients with service reminders as well as scheduling clients for appointments. Management of all client & non-client inquiries related to the service department including emails correspondence, post office mailings, phone calls, and text messages. As needed meet and greet all clients & perspective clients. Provide assistance in directing clients & perspective clients on premises and ensuring excellent customer service. Making sure all client & perspective client calls are warm transfers to requested departments.

Management of Chrysler recalls including ordering of parts, and providing general recall information to clients & perspective clients.

Writing and processing warranty recalls. Billing accounts for vendor service as well as working with third party insurance companies and client programs. Managing accounts receivable & accounts payable. Enrolling clients in company offered programs. Overseeing safety compliance checks on all vehicle lifts in the service area and fire extinguishers. I also assisted my assistant manager and warranties administrator with special projects.

Education

05/2010 & 05/2011

Pima Community College

Tucson, AZ

Associates Degree in Liberal Arts Psychology, Associates Degree in Applied Science, Certificate in Automotive, Certificate in Telecommunications, Certificate in Computer Information Systems (CIS)

References

References are available on request

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