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SHARENE NASH

Drexel Hill, PA ***** ad00si@r.postjobfree.com 267-***-****

Leasing Agent/Portfolio Manager/Leasing Consultant/Customer Service Representative Highly motivated and detail-oriented professional with 6+ years of extensive experience augmenting business profitability by leveraging a customer-centric approach while leading cross-functional teams and promoting compliance with established protocols, policies, and regulations. Proficient in generating client leads to buy, sell, and rent the property while counseling clients on market conditions, prices, and mortgages. Skilled at facilitating negotiations between buyers and sellers and cascading preset purchase offers per best practices. Elevate sales and marketing strategies to expand business opportunities and strengthen the existing client base. Proven track record of building positive rapport among diverse customers and adept at optimizing processes to impact productivity and efficiency in a fast-paced environment. CORE COMPETENCIES

Property Management Lease Administration Real Estate Rentals Working with Tenants Investment Properties Real Estate Development Contract Negotiation Resident Retention Budgeting Sales Sales Cycle Selling Process Commercial Leasing Portfolio Management Asset Management Social Services Project Management Agency Management Association Management Customer Service Networking Cold Calling Research Cross-functional Team Leadership Conflict Resolution Organizational Skills Attention to Detail Administrative Skills Time Management Interpersonal Skills Problem-solving Skills Communication Skills RELEVANT SKILLS

Property Management:

Direct and orchestrate administrative functions of commercial and residential real estate units, working closely with the executive management to strategize and implement continuous improvement initiatives for internal business operations.

Supervise the entire operations and administration of a real estate portfolio, guaranteeing that all business activities and transactions are carried out efficiently through effective communications with the team, clients, and sellers. Tenant Relations:

Create and maintain a positive relationship with tenants by effectively responding to their needs and concerns.

Handle the leasing process, including advertising vacancies, negotiating lease terms, and creating lease agreements. Financial Management:

Develop and oversee property budgets to ensure that expense levels stay within permitted limits and income targets are fulfilled.

Track and evaluate property financial performance, including rent roll, occupancy rates, and operating costs. PROFESSIONAL WORK EXPERIENCE

DAYCARE DIRECTOR Nash Family Child Care Center – Philadelphia, PA Jun 2020 – Present

Create and administer a thorough curriculum that supports the development of kids' cognitive, social, emotional, and physical skills for a range of age groups while organizing and orchestrating fun activities, games, and educational opportunities.

Organize regular employee meetings while offering direction, encouragement, and chances for professional growth.

Ensure compliance with laws that apply to daycare centers on a local, state, and federal level, establish safety procedures, and carry out frequent safety exercises to guarantee the safety of kids and staff.

Build trustworthy relationships with parents/guardians by effectively promoting open discussion and responding to their concerns. PROPERTY MANAGER/INVESTOR Nash Properties LLC – Philadelphia, PA Jun 2014 - Present

Spearheaded end-to-end property management by directing vital phases such as purchasing, remodeling, sales, and marketing.

Facilitated lease renewals and terminations, as well as the enforcement of lease agreements, rules, and regulations, while providing excellent customer service and resolving conflicts or disputes to guarantee tenant satisfaction.

Increased efficiencies of an expansive range of property management function through strategic business initiatives.

Guaranteed potential home buyers were well informed about their local housing market and helped them through the home- buying process, including mortgage options.

OTHER WORK EXPERIENCE

DIRECT CARE WORKER GHR Resources – Montgomery County, PA Sep 2017 – Jun 2019 DIRECT CARE WORKER Staffing Plus – Bryn Mawr, PA Sep 2016 – Jun 2017 FOOD AND BEVERAGE ALL-ROUNDER Olive Garden – Bala Cynwyd, PA March 2008 – March 2013 CAREGIVER Frazier Home – Philadelphia, PA Nov 2007 – Jan 2014 EDUCATION & PROFESSIONAL DEVELOPMENT

Real Estate, Philadelphia School of Real Estate – Philadelphia, PA 2019 Vocational Degree in Medical Assisting, Harris School of Business, Upper Darby Campus – Upper Darby, PA TECHNICAL SKILLS

Adobe Word Processor Microsoft Office Suite (Word, Excel, PowerPoint)