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Customer Service Des Moines

Location:
Houston, TX
Salary:
15
Posted:
November 10, 2023

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Resume:

Covia Grady

Customer Service

Houston, TX *****

ad00sh@r.postjobfree.com

515-***-****

Authorized to work in the US for any employer

Work Experience

Preloader

UPS - Des Moines, IA

July 2019 to Present

Scan then load packages on to trucks in correct order on the package number. Unloader/Scanner

FedEx Ground Warehouse - Grimes, IA

August 2018 to March 2019

Scanned packages off loading belt on to pallets to be loaded to the appropriate loading workstation. Very fast paced and early mornings!

Merchandising Execution Team-MET

HOME DEPOT - Des Moines, IA

May 2014 to November 2018

Put price information on tickets, marking by hand or using ticket-printing machine.

Compare printed price tickets with entries on purchase orders to verify accuracy and notify supervisor of discrepancies.

Mark selling price by hand on boxes containing merchandise. price changes, setting bays to the planograms, making sure the SKU's match the planograms, dust products, sweep area, wipe down fixtures, and change anything that's broke in are bays Receive and count stock items, and record data manually or using computer. Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.

Dispose of damaged or defective items, or return them to vendors. Purchase new or additional stock, or prepare documents that provide for such purchases. Prepare products, supplies, equipment, or other items for use by adjusting, repairing or assembling them as necessary.

Goodwill

Cashier

Home Depot

Merchandiser

Store Clerk/Customer Service

GOODWILL INDUSTRIES - Des Moines, IA

November 2012 to February 2014

Establish or identify prices of goods, services or admission, and tabulate bills using calculators,

cash registers, or optical price scanners.

Greet customers entering establishments.

Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans. Stock shelves, and mark prices on shelves and items. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.

Sort, count, and wrap currency and coins.

Supervise others and provide on-the-job training.

open/closed the store took money to bank

Cashier

KOHL'S SEARS - Fort Dodge, IA

September 2011 to February 2012

Check to ensure that appropriate changes were made to resolve customers' problems.

Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Assist customers by providing information and resolving their complaints. Establish or identify prices of goods, services or admission, and tabulate bills using calculators,

cash registers, or optical price scanners.

Greet customers entering establishments.

Data Entry Clerk

Kelly Services- Quest Diagnostics - Wyomissing, PA November 2007 to February 2009

Entering data of medical records from various nursing homes in the Berks County area.

*Use of Microsoft Office Excel program and other Microsoft Office applications. Welding Secretary

Denison Job Corps - Denison, IA

June 2006 to October 2006

Received incoming calls, recorded messages, and created memos for instructor.

*Filed and checked students papers

*Performed office area inspections and implement changes as needed. Stocker/Cashier

Ross Dress For Less - Waldorf, MD

June 2003 to November 2003

Shipping and receiving company items off loading dock, scanned products via bar code

*Handled customer service department, ascertained issues and resolved them

*Stocked company products on racks, shelves, and organized items as needed Server/Hostess

Perkins Restaurants & Bakery - Des Moines, IA

June 2000 to July 2001

Greeted customers upon arrival and departure.

*Entered monetary funds into cash register.

*Intake of customer orders per table and sanitized seating tables. Education

Certified in Business Technology

Denison Job Corps - Denison, IA

March 2006 to October 2006

High school or equivalent in General Studies

Gordon Willard Alternative School - Fort Dodge, IA August 2004 to May 2005

Skills

• Cashier, Customer Service, Computer, and Cash Register skills (6 years)

• Planogram

• Unload and scanning (Less than 1 year)

• Microsoft Excel

• Inventory

• fast learner

• Organizational Skills

• Typing

• Microsoft Office

• Cashier

• retail sales

• Powerpoint

• Cash Handling

• Filing

• Data Entry

Links

https://www.jobcase.com/p/covia.grady

Certifications and Licenses

Driver's License



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