Customer Service Sales Executive
Resume:
Tina Miller
Sarasota, FL *****
********@****.***
Knowledgeable in office management procedures, and proficient understanding of popular computer software and other office equipment. Excellent customer service, with strong attention to detail and organization.
• Well organized and efficient
• Knowledgeable about office procedures
• Types approx. 60 WPM
• Pleasant phone voice
• Strong math skills
• Pleasant and friendly demeanor with excellent communication skills, both oral and written.
• Strong customer service ethics
• Dependable, good work ethic, always on time with high attendance
• Emphasis on communication with coworkers, customers and supervisors.
• HRIS
• GOOGLE SUITE
Work Experience
Sales Executive
Powell Hegglin - Sarasota, FL
April 2022 to Present
• Acting as a point of contact between customers and companies
• Negotiating terms of sales and agreements and closing sales with customers
• Gathering market and customer information to figure out the customer needs
• Responding to customer queries and resolving their objections to get them to make a purchase
• Advising product developers on improvements to include in forthcoming product developments and discussing special promotions
• Creating proposal documents as part of the formal bidding procedure
• Inspecting inventory in stock and the quality of the product on display
• Providing customers with detailed and accurate quotations and cost calculations Activities Director
HEARTLAND HEALTHCARE - Sarasota, FL
August 2020 to Present
Duties:
· Collaborating with staff and clinicians to understand the ways in which activities can promote healing and belonging.
· Conducting needs assessments to ascertain physical, cognitive, and emotional abilities.
· Determining individual interests and expectations regarding leisure time.
· Determining and overseeing the use of available finances.
· Developing an activities program that is both sufficiently diverse and sensitive to our occupants' requirements.
· Purchasing or leasing supplies for all activities.
· Sourcing, training, and monitoring the work of Activities Assistants.
· Advertising events well in advance of their scheduled times.
· Supervising and participating in events alongside staff and occupants.
· Compiling periodic reports that outline successes, constraints, and the way forward. Sales Representative
Georgia Safe Sidewalks - Lawrenceville, GA
April 2019 to February 2021
Strong listening, follow-up, and closing skills. You must be proficient in working with computer software and be detail-oriented, focused, and a team player. Most importantly, you MUST have strong ethics and high integrity and be committed to ALWAYS putting the customer first. Sales calls/remote/meeting clients.
Sales at events.
Business Manager/Owner/Sales/Leadership
H & H Cleaning Company - Lawrenceville, GA
May 2016 to May 2018
Duties include: creating business plans, arranging financing, hiring staff, reviewing sales, developing marketing strategies, overseeing daily activities, and identifying business opportunities. Experience of Leadership for staff.
Receptionist
VUGA/Attorney Lee Washburn - Attn: Apryle
November 2016 to March 2018
Duties:
· Self-motivated, approachable by strangers that enter the office
· Strong knowledge of use of Multi-line Phone System
· Strong ability to use Fax, Computer, Copier, etc
· Sort mail
· Hostess guests/clients
· Ability to manage time of others
· Ability to direct callers in a professional manner. Sales Associate
Advantage Solutions Product Demonstration/Sales - Attn: Erte August 2015 to March 2016
Duties:
· Self-motivated, approachable by strangers with a smart sales based conversation.
· Strong knowledge of sales and marketing
· Exceptional knowledge of producing, sharing, delivering information through written, spoken or visual media.
· Strong ability to express ideas through written or oral.
· Ability to manage time of self and others.
· Ability to analyze ideas and use logic to determine strengths and weaknesses. Owner/Manager
Self Employed – EBAY
July 2007 to October 2014
Support process and communications content development editing, reviewing and publishing via multiple channels.
Human Resources Manager
Johnson Rubber Company - Middlefield, OH
May 2006 to June 2007
Duties:
• Recruitment and Hiring.
• Training and Development.
• Employer-Employee Relations.
• Maintain Company Culture.
• Manage Employee Benefits.
• Create a Safe Work Environment.
• Handle Disciplinary Actions.
Entry/Clerk to Owner
JTS Machinery Data - Tyler, TX
May 2006 to August 2006
Mentor, Ohio 440-***-****
Duties:
· Assisted Owner with inventory supplies and cost effective procurement of stock.
· Drove general office operations including high-volume phone management, correspondence/ communications production, mail processing and file system management.
· Data entry
-Taylor Lawless & Singer (City Attorney’s Office) Receptionist/Secretary Front Desk Receptionist
Taylor, Lawless and Singer
August 1999 to January 2003
Sarasota, Florida 941-***-****
Duties:
· Applied dynamic administrative skills toward effectively managing appointment scheduling, documentation processing and detailed record keeping
· Demonstrated strong client relation skills in greeting and directing clients and managing incoming phone communications
· Sorted mail, ran errands to government facilities.
· Oversaw supplies inventory and facilitated cost-effective procurement of stock Activities Director Requirements
Briar Hill Nursing Home - Middlefield, OH
March 1993 to August 1999
· High school diploma or equivalent.
· Appropriate training and/or certification is highly advantageous.
· Demonstrable experience as an Activities Director for a similar group.
· Computer literate with sound knowledge of budgeting tools.
· Top-notch program, event planning, and supervision skills.
· Upbeat, communicative, and empathic disposition.
· Committed to fostering well-being and fun.
· Willingness to avail yourself for occasional weekend work. Human Resources Manager
White Brothers Shopping Center - Middlefield, OH
1980 to 1990
• plan and manage recruitment and selection of staff
• plan and conduct new employee orientation
• identify and manage training and development needs for employees
• develop and implement human resources policies and procedures
• administer HR policies and procedures
• administer compensation and benefits
• ensure compensation and benefits are in line with company policies and legislation
• benchmark compensation and benefits
• support annual salary review
• implement and monitor performance management system
• handle employee complaints, grievances and disputes
• administer employee discipline processes
• conduct exit interviews
• review and update employee rules and regulations
• maintain the human resource information system and employee database
• coordinate employee safety, welfare and wellness
• maintain knowledge of legal requirements and government reporting regulations affecting HR functions Education
BA degree in GENERAL
KENT STATE UNIVERSITY
2012
Skills
• Product Demos
• Budgeting
• Program Development (5 years)
• Strategic Planning
• Office Management (10+ years)
• Purchasing (5 years)
• Management (6 years)
• Negotiation (3 years)
• Sourcing (4 years)
• Account Management
• Computer Literacy (10+ years)
• Human Resources (7 years)
• Logistics
• Event Planning
• Management (7 years)
• Telecommunication
Certifications and Licenses
First Aid Certification
CPR Certification
Contact this candidate