SHIRLEY (SHYRL) JONES

*** * ****** **** ● Chicago, Illinois 60624 ● ad00re@r.postjobfree.com ● Mobile: 312-***-**** Objective

Professional with extensive experience in the customer service and mechanical field. Goal-orientated, multi-task individual; team player with strong interpersonal and organizational skills. Comfortable in a corporate or non-profit business environment. Looking to promote within and continue to grow and utilize my experience and craftsmanship in the railroad industry and beyond. Employment History

Youth Advocate Program, Chicago, IL 2023-Present

Youth Advocate (Part-time)

● Acting as a child’s advocate by teaching better life skills and assisting with social development

● Promote healthy boundaries and develop professional relationships with their families

● Provide safe and healthy environment for youth to grow

● Communicate with caseworkers and caregivers to orchestrate plans to enhance youths’ living METRA Rail-Chicago, IL 2012- Present

Electrician (Mechanical Department)

● Maintain electrical equipment on electric self-propelled coaches and passenger railcars; to include propulsion systems, electronic controls, lighting, battery charging systems, heating and air conditioning systems, CAB signal systems, and industrial wiring

● Responsible for safety work practices as well as maintaining and fostering a safe work environment

● Perform other duties as assigned

Titan Security Group-Urbana, IL June-December 2011 Unarmed Security Officer/Door Woman

● Maintained access control procedures set by building manager.

● Identified all tenants and/or visitors upon arrival

● Ensured visitors and vendors were properly signed in prior to accessing the building

● Responded to incidents and property emergencies

● Monitored security cameras that were within the facility

● Assisted tenants and visitors with directions and general business information

● Maintained clear, accurate logs pertaining to people or property including packages Lease Finance Group-Chicago, IL 1998 - 2009

Vendor Relations Representative

● Managed over 300 sales office accounts

● Served as liaison for Lease Finance Group and Vendors and Sales offices

● Built strong working relationships with sales organizations and busted lease volume

● Initiated and controlled new sales offices while simultaneously processing and overseeing incoming leases Page 1 3

● Traveled within the U.S. to promote leasing program

● Managed sales offices through use of specialized aging, funding, and pending (status) reports United States Army 1987 - 1996

Automatic Data Telecommunications Operator and Office Clerk

● Monitored the processing of information for appropriate officials and agencies

● Supervised and distributed all faucets of sensitive message traffic

● Maintained and retained necessary logs for receipt and distribution of sensitive incoming and outgoing message traffic

● SHIRLEY (SHYRL) JONES

● 400 W. 107th Street ● Chicago, Illinois 60628 ● ad00re@r.postjobfree.com ● Mobile: 312-***-**** Computer & Data Skills

Windows-MS Office: Word, Excel, & Power Point; 10-Key Calculator; Typing 40 wpm; 238 and 218 Qualified Maintenance Person 1500/1600, 1200 series HL1 and HL2 electric components. Education

ITT Technical Institute- Hoffman Estates, IL Associates Degree 1998 Computer Aided Drafting Technology

ITT Technical Institute-Mount Prospect, IL Associates Degree 1998 Computer Design and Drafting

Certification & Apprentice Summary

ESCO Institute (METRA Apprentice) - Chicago, IL December 2013 EPA Type II Technician

United States Army 1987

Automatic Data Telecommunications Operator

Accomplishments

National Honors Society – Leadership, Service and Character Emphasis High Honor Roll – Academic Achievement

United States Army Certificate s of Achievement- Telecommunication Analysis, and Processing Operator) Honorable Discharge Award - Superior Military Performance) Page 2 3

References Available Upon Request

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