Data Entry Call Center

Tiffany Anderson

Jacksonville, FL *****

********************@***********.***

+1-904-***-****

Authorized to work in the US for any employer

Work Experience

Office Manager (Part-Time)

A PLUS CONSTRUCTION - Jacksonville, FL

February 2008 to October 2022

I have done Invoicing Collections Put in vendors did Payroll A/P A/R Invoice Data Entry Some Payroll Owner (Part Time)

Tiffany Tanning Salon - Jacksonville, FL

June 2018 to September 2020

• Managed daily business processes

• Managed financial reports including aging

• Managed all A/P, A/R responsibilities

• Entered customer data into computer system and update data base

• Negotiate sale of business and completed required actions Receptionist (Part Time}

Aesthetic Center for Plastic Surgery - Jacksonville, FL April 2015 to December 2017

Verify insurances, Appointments, Billing, Collections, Front Desk, Call Center, Data Entry, Referral, A/P A/R Insurance Coordinator/ Claims Adjuster (Full Time) Gateway Vison - Jacksonville, FL

August 2005 to January 2008

• Processed patient and insurance payments to include posting and bank deposits

• Entered customer data into computer system and update data base

• Managed financial reports including aging. Help take Patients back as needed

• Collected on past due accounts; Set up payment plans for patients

• Verified, coded, entered and adjusted patient insurance claims CSR - Customer Service Representative/Call Center (Fulltime) TriWest Healthcare Alliance - Hill AFB, UT

March 2001 to May 2004

• Processed and maintained medical records

• Processed referrals from initial authorization through final processing Collected on past due accounts. Confirm calls to Patients Daily Verified Insurance. Took Payments over the phone. Collect Data Entry

Education

HIGH SCHOOL DIPLOMA

NICEVILLE HIGH SCHOOL

1989

Skills

• Front Desk

• Reception

• Front Office

• Receptionist

• Scheduling Call Center (2 years)

• Billing

• Data Entry

• Medical Records

• Accounts Receivable

• Medical office experience

• Customer service Call Center

• Medical Scheduling

• Insurance Verification (4 years)

• Accounts Payable

• Medical Billing Call Center

• Accounting

• Medical Receptionist

• Medical Terminology

• Medical collection (4 years)

• Accounts receivable (10+ years)

• Epic

• Medical records

• ICD-9

• HIPAA

• Customer service

• Documentation review

• Leadership

• Vital signs

• Accounts receivable

• Pricing

• Negotiation

• Accounts payable

• Cash handling

• Accounting

• Data center experience

• EMR Systems

• Business Management

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