Medical Billing Relationship Management
Resume:
Demetria Sanford
Urbana, Illinois *****
ad00r4@r.postjobfree.com
Website, Portfolio, Profiles
National Notary Association
Professional Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Skills
Social Perceptiveness
Time Management
Verbal and written communication
Organizational, and Attention to detail
Ability to prioritize task and delegate them when appropiate
Ability to act with integritty,professionalism,and confidentiality
Thorough knowledge of employment - related laws and regulations
Proficient with Microsoft Office Suite or related software
Employee Training Oversight
Data Review
Proactive and Focused
Expense Reimbursements Tracking
Staff Recruitment and Hiring
Daily Payroll Management
Business Relationship Management
New Hire Processing
Payroll Coordination
Inquiry follow- up
Education
November 2022
Secretary of State IL
Loan Signing Agent
September 2022
Secretary of Illinois IL
Public Notary
May 2020
Ultimate Medical Academy - Clearwater Clearwater, FL
Associate of Science, Medical Billing, And Coding
Professional Experience
January 2022- May 2023
Champaign Urbana Nursing & Rehab
Admission / Guest Service Director
Completed new admission verification forms/ POLST/ consents
Verified Medicare A-B/ SNF stay
Verified Patient Insurance Eligibility / Payor source
Verified Patient background check/ Chirp
Notify source if accepeted or denied
Collected Items needed for admission
Followed CMS Guidelines
Assign and check room for arrival readiness
Contract- signing of facility policies
Notify departments of new admit
Convert Inquires into Admissions
Retrieve / Review refferrals from referral sites
Daily monitor facility census, room changes, insurance coverage
Update Maximus Portal
Enter new patient information into PCC
Update patient information into PCC
Run patient record report in PCC
Ordered patient medical equipment
September 2017 - July 2022
University Rehabilitation Center - Urbana
Hr/ Payroll Manager
Recruiting new employees
Employee Background checks
Enter employees into IDPH portal
Assisgning appropriate pay
Oversee the daily workflow of all departments
Handle discipline and termination of employees in acceptance with company policies
Handle worker compensation reports/ claims
Daily report of attendance / budget
Employee Benefit Specialist
Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
Processed payroll garnishments such as tax liens and child support.
Calculated deductions and processed payroll for employees.
Offered expertise to management and employees to resolve discrepancies.
Uploaded time record into Paycor and made adjustments to create accurate database for payroll processing functions.
Investigated payroll variances and employee claims to resolve discrepancies and balance financial records pertaining to payroll.
Enter new employee into company data-base
Budgeting
Orientaited on CMS guidelines
Review 140 - 167 employees to verify accuracy of information.
September 2013 - July 2017
University Rehabilitation Center - Urbana, IL
Medical Records Manager
Maintain patient infromation
Secure all written and electronic data
Ensure information in each record is complete
Retrive patient files
Complete audits
Scan - attach patient information to file
Organize patient files
Orientation Leader
September 2010 - July 2013
Facilitated group activities among new employees and promoted management bonds through engaging events.
Helped employees troubleshoot and resolve issues with dementia clients.
Addressed variety of visitor questions and concerns, offering additional resources and references for more detailed information.
Sustained collaborative relationships with faculty, staff and administration.
Taught employees safety practices and procedures for resolving conflicts with dementia clients and staff.
Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
Worked closely with management staff of Champaign County Nursing Home, and University Rehab Center to create new policies and procedures.
September 2010 - July 2003
Champaign County Nursing Home - Urbana
Certified Nursing Assistant - Team Leader
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Ran activity groups with patients with Demetia to boost mood, improve overall memory and provide light entertainment.
Obtained client medical history, medication information, symptoms and allergies.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Charted patient ADL daily
April 2017 - April 2018
Habitat For Humanity Champaign Il - Champaign Il
Volunteer
Assisted with special events or programs.
Maintained clean, neat and operational facilities to serve program needs.
Used strong interpersonal communication skills to convey information to others.
Supported engaging, fun and smooth-running events by helping with organization and planning.
Coordinated food, clothing and household items for disadvantaged individuals and families.
October 2013 - October 2017
Champaign County Nursing Home - Urbana, IL
Administrative Clerk
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Ordered facility supply
Recorded spent exspenses
Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
Entered data into Matrix Care Electronic Health Records system and updated customer contacts with information to keep records current.
Generated documents necessary for internal meetings.
Enforced company policies and procedures.
Effectively supported daily meetings, taking in-depth notes and disseminating minutes to attendees.
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