Customer Service Administrative Assistant

ASHLEY SULLIVAN

***** ******* **** *****, ******, AL, 36551, US • 251-***-**** • ***.*********.****@*****.*** Reliable and ambitious self-starter looking for an Administrative Assistant position with a growing company to use her diverse background. Acquainted with a variety of vendors and specialty items. Positive, upbeat team player with superior clerical knowledge and a can-do attitude. Friendly and dependable team player with good problem-solving skills, sound judgment, and strong critical thinking skills. Capable of managing multiple projects at once while maintaining a high level of accuracy. Capable of writing documents, updating spreadsheets, and compiling reports using software such as [Software] and [Software]. Customer service skills that are second to none.

Calendar management, scheduling, data entry, and database administration are all areas where she shines. Writing reports and business correspondence, managing mail, and updating tracking spreadsheets are all skills I possess. Capable of reviewing and improving processes in order to improve office operations on a continuous basis. Dedicated clerical team member seeking additional work experience in the [Industry]. Diligent Purchaser maintains inventory on a regular basis to ensure that vendor product supply requirements are met and orders are fulfilled correctly. Working with little to no supervision, responsible, punctual, and productive. Ability to work unsupervised and meet all deadlines on a consistent basis. Dedicated to learning, growing, and succeeding in [Industry]. Documentation and reporting

Restocking supplies

Microsoft Word expertise

Greeting visitors

Answering incoming calls

Research skills

Customer service

Customer-service oriented

Data entry

Inventorying

Customer and client relations

Purchase orders organization

Vendor relations

Procurement

Routing packages

Spreadsheet management

Documents filing

Correcting discrepancies

Purchasing

Microsoft Excel certified

Problem resolution

Personable and outgoing

Problem resolution

General Studies - general studies - 1992

Faulkner State Community College - Bay Minette, AL General Studies - High School - 1990

Satsuma High School - Satsuma, AL

Professional Summary

Skills

Education

purchasing agent/marketing - September, 2015 to October, 2023 Conde Systems Inc. - Mobile, AL

Kept meticulous records and documentation of all purchasing activities. Incoming mail, faxes, and deliveries were screened and sorted before being routed to the appropriate personnel. Reviewed proposals, interviewed vendors, and made recommendations for the best suppliers. Assisted program operations by preparing and updating documents, reports, and spreadsheets. Suggested metrics for product availability, costs, and delivery to help the company achieve its goals. Performed a variety of office support functions as needed. Kept track of inventory shipments and created spreadsheets with item details. Was in charge of all inbound and outbound correspondence, including faxes, phone calls, and emails. Created [Type] presentations that were both informative and appealing. Club House Assistant - August, 2012 to September, 2015 Mill Creek Golf Course - Citronelle, AL

Solved [Type] issues, improved operations, and provided excellent customer service. Ensured exceptional guest experiences through attentive service. Assisted cashiers with customer payments and order documentation. Greeted customers and helped them with any questions they had. Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties. Answered [Number] calls per [Timeframe] to help customers with their questions and concerns. cashier/stocker - June, 2010 to September, 2015

Citronelle Shell - Citronelle, AL

Wrapped and bagged items for customers to protect them from damage and make them easier to transport. Collected [Type], [Type], and [Type] payments to process transactions. Was in charge of arranging and stocking [Type] merchandise. Assisted customers by answering questions and fulfilling requests by [Action]. Replenished the sales floor by moving pallets and boxes of new merchandise from the stockroom. I'm in charge of all food preparation, stocking, ordering, and rotating stock. Unpurchased items were returned to their proper shelf locations. Educated customers about [Type] promotions to increase sales. Moved to the store display areas after unloading the product stock that had arrived. Kept shelves well-stocked and organized to encourage customer sales. Work History

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