PROFILE:

Top sales and Senior Loan Officer with 5 years of experience in sales, customer service, marketing, loan processing and underwriting CDL-Class A with 25 years of experience in cargo care, load compliance. dack and delivery safety. Accomplishments range from Top Funding Team 2002 and Top Loan Officer 2003-HomeOwners Loan. Manager and employee trainer and nominated Top Employee 2018 - ABF.

SUMMARY OF QUALIFICATIONS:

Loan Officer

Executive Officer, Chief

• Customer Service Acumen

Navy Navigator

• Excellent Oral & Written skills Salesman

PROFESSIONAL HISTORY:

Loan Officer

Assist members with the loan application process to ensure completeness of information.

• Gather background information on loan applicants, obtain credit bureau reports, calculate debt

ratios, applies HYLS scoring model to the application. • Pull credit reports for all accounts, verify debts, estimate monthly payments for any outstanding debts not listed and add in calculation.

Take loan applications over the phone as needed and conduct loan interviews.

• Process applications from the online queue and prepare them for submission to the Underwriter.

• Communicate all loan decisions to the member within one hour.

• Responsible for meeting production and other sales goals on a monthly basis. Determine collateral needs and payment plans for members applying for loans.

• Explain reasons for denial and explore options for members applying for loans.

• Complete loan documents and disburse funds when required. Cross-sell Credit Union products and services.

• •

Provide financial counseling to members as needed.

Participate in weekly loan review meetings.

•Maintain orderly loan files with supporting documents.

Assist members waiting for member service as needed.

Assist with maintaining the Visa Portfolio (account set-ups, upgrades, follow-up actions,

processing, etc.)

General Manager

Directed business planning, marketing, day-to-day operations, expense reporting including budgeting, and safety.

Planned operational activities that included

• Created company policy and procedural documents

• Aligned with customer and vendor requirements with zero liability claims or complaints

•Directed activities concerning production, pricing, sales, distribution, marketing, public relations,

human resources, and operations

•Developed human resource planning strategies that included the establishment of departments, regulations and procedures to enhance efficiency

• Planned and projected budgeting needs and cost mitigation strategies to ensure a favorable outcome.

Reviewed, and negotiated contracts with suppliers, distributors, and the end user.

WORK HISTORY:

CDL Driver Checker Nov: 06 to Present

Hours

ABF Trucking Conley, Ga.

Supervisor: Jarred Moody Worked: 40/Fulltime

Phone: 404-***-****

$60,000 yearly

Salary:

Loan Officer

July 02 to Oct. 06

Hours Worked

Homeowners Loan Corporation.

Marietta, Ga.

Supervisor: Alvin Nash

40/Fulltime

Phone No longer in business

$30,000 plus commission

Salary:

MILITARY EXPERIENCE:

United States Navy

Honorable Discharge

Navigator

Long Beach, Ca.

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