JON MALLEK

Totowa, New Jersey

ad00oe@r.postjobfree.com

973-***-****

Wednesday, November 9, 2022

INFORMATION TECHNOLOGY/PMO DIRECTOR SENIOR PROJECT MANAGER

People are the bedrock of progress. Technology is only as good as the people who design, implement, and maintain it. People are my passion. With a homegrown education in technology as the field has developed, I have extensive on-the-job training for technology infrastructure, networking, multiple coding languages, and diverse standards, methodologies, hardware, software, and applications. With an agile, flexible mind, I am able to adapt and integrate new information to create the best solutions for the present with a focus on future expansion. Technology is a core skill set. However, Relationship Management is my differentiating value. My leadership style is governed by a belief that people are our most important resource and that every project can bring purpose, meaning and enjoyment to our valuable employees when managed properly. This philosophy has driven the success of many challenging projects, despite budgetary restrictions, natural disasters, and organizational fluctuations. Earning the respect, motivation, and loyalty of my team, I am a person who will be dedicated to the technology stability of an organization that appreciates its people.

EXECUTIVE CORE COMPETENCIES

Relationship Management Staff Development Customer Service & Client Support Vendor Management

Technical & Network infrastructure planning, implementation, and management

Project Management Procurement Strategic Sourcing Budget Oversight

Business Continuity Planning Mergers and Acquisitions

PROJECT-BASED EXPERIENCE

Software Assessment Application Implementation & Remediation User Acceptance & QA Testing Workday UltiPro Software Development Lifecycle (SDLC) Business Process Management & Workflow SaaS Delivery Digital Transformation Process Mapping & Global SD-WAN Delivery Process Re-engineering ITIL Service Management Project Management, Agile Methodology Salesforce Data Center Migration/Transformation/Relocation POS Selection/Implementation

ABRIDGED PROFESSIONAL NARRATIVE

Senior Project MANAGER, (Contractor) NBCUniversal — New York, NY 2023 - Current

Brought in to manage multi-million dollar projects for the Production Engineering Team at NBC Universal:

Assist in developing and maintaining project management processes, templates, and training materials Identify opportunities for standardizing project execution processes and artifacts

Continuously improve resource management and capacity planning efforts

Collaborate with teams to identify, log, track and resolve principles of professional project management such as Risk, Issue, Dependency, Decision and Change Management, Resource and Capacity Management and leverage these to improve control and visibility

Analyze and provide regular status reports that are objective and reflect the true state of progress

Manage the complete lifecycle and facilitate the team to transition from phase to phase

Lead the effective communication and dissemination of information between all working teams

Facilitate weekly project reviews, including ownership of scheduling, presentations, and capturing meeting notes and action items

Ability to synthesize and simplify complex concepts/requirements to the team and stakeholders and tie back to business objectives

MANAGER, PMO Topcon Healthcare Solutions — Oakland, NJ 2021 - 2023

Built a fully functional PMO from the ground up for this medical device and software solutions company:

Prioritizes tasks, sets deadlines, and assigns staff to various deliverables so that each project can hit the ground running with minimal wasted time and resources. Responsible for making sure that all processes related to a project’s completion are carried out in the most efficient and effective manner, while simultaneously upholding a given set of standards. Continually improving upon new and pre-existing processes, reevaluating whether each project is meeting the applicable standards and engage in problem solving with other Managers, Stakeholders, and other personnel. Ensures the accurate completion of all project related documentation. This may involve reviewing and aiding in the writing of documents relating to a project’s scope, resources, and justification.

Senior PROJECT MANAGER, IT PMO PRISM Vision Group — New Providence, NJ 2019 - 2021

As part of the IT PMO/Merger & Acquisition team, facilitating the on-boarding of new practices:

Responsible for the onboarding of ophthalmic practices for a rapidly growing vision group that

provides comprehensive support services to eye care organizations across the country looking to take

their practice to the next level. Liaison between tech teams and medical practices (Stakeholders) to ease

the transition and ensure the integration project is on time, on task, and on budget: deploying network

equipment, PCs, circuits, printers and other related technologies when necessary; documenting site

readiness; evaluating risks/issues; and reporting progress to team.

PROJECT MANAGER, IT Capital Projects NORTHWELL HEALTH — Lake Success, NY 2019

As part of the Merger & Acquisition team, facilitated the on-boarding of new practices:

Liaison between tech teams and medical practices, traveling to multiple sites in the region, to ease the transition and ensure the integration project was on schedule and on task: deploying network equipment, PCs, printers, and other related technologies when necessary; documenting site readiness; evaluating risks/issues; and reporting progress to team

GLOBAL NETWORK PROJECT MANAGER DENTSU AEGIS NETWORK — New York, NY 2014 –2019

From a global perspective, directed, implemented, controlled, and completed network projects in diverse sociocultural, governmental, economic, and technologically developed landscapes, ensuring consistency with company strategy, commitments, and goals:

Spearheaded the planning, equipment procurement and implementation of SD-WAN projects, including managing the firewall, switch, router and wireless refresh and deployment planning; process re-engineering/mapping of many network procedures and workflows. Lowered WAN OpEx, CapEx, and overall total cost of ownership.

Conserved $250,000+ by renegotiating contracts and establishing new vendor relationships, creating significant reduction in overhead

Assisted in the implementation of newer more stable platforms in remote, international locations, troubleshooting power outages/shortages, accessibility challenges, customs, and governmental concerns, developing “out of the box” solutions for logistics and procurement

MANAGER, IT APPLICATION DELIVERY MOUNT SINAI HOSPITAL SYSTEM — Secaucus, NJ 2012 – 2013

Revived the 24x7 application support system for Beth Israel, Roosevelt, and St. Luke’s hospitals in Manhattan without a budget and with limited leadership support:

Enhanced user experience with hospital applications through the appropriate project planning for system implementations, upgrades, and maintenance, rebalancing the technical support team for the efficient implementation, maintenance, and support of key applications/hardware

Negotiated vendor contracts, liaised with departments to streamline business/technology needs, and developed new processes and procedures to effectively support users to maximize spending

PROJECT MANAGEMENT CONSULTANT BIO-REFERENCE LABORATORIES, INC. — Elmwood Park, NJ 2010 – 2012

Guided practical processes of expansion for one of the nation’s largest clinical laboratories, utilizing Scrum:

Coordinated the QA Testing Group for a new enterprise-wide lab specimen accessioning system

Oversaw all technical aspects for opening remote labs country-wide; participating in the design and layout of new labs, system interfacing, and onboarding of lab teams; partnering with vendors in cooperation with legal team to source and procure materials

Orchestrated support of all IT Lab Systems: establishing Proof of Concept (PoC) criteria for the performance testing of new systems; managing deployments, maintenance, and upgrades, including desktops and server applications/operating systems; serving as a technical liaison between the PMO, IT Department and vendor partners

Proprietor THE FINE GRIND – A COFFEE BAR — Falls, NJ 2004 – Current

Co-Founded and Co-Own the award-winning popular coffee bar/cafe:

Translated the vision of The Fine Grind as “a place to gather and relax where you know everyone and everyone knows you” into a stable IT strategy, positioning the start-up for sustainable growth

Planned, executed, and implemented all IT hardware, software, processes, and procedures: sourced and installed POS; developed wireless capabilities ensuring secure back of house and consistent public-facing service; trained employees on system usage, appropriately granting user access, etc.

VP/DIRECTOR OF IT THE COMMUNITY PRESERVATION CORP. (CPC) — New York, NY 2007 – 2008

Recruited as top strategic information technology leader tasked with solidifying company's IT infrastructure and creating a vision and plan to successfully navigate impending business growth:

Engineered new Local Area Network (LAN) to eliminate daily network outages, achieving 99.999% uptime: successfully earning CFO buy-in and budgetary allocation for extensive revamp; sourcing, vetting, and negotiating 3rd party vendor contract; and liaising with all stakeholders for timely completion

Initiated Business Continuity Planning: orchestrating data center relocation and disaster recovery site build-out; coordinating Internet Service Provider (ISP) selection and Wide Area Network (WAN) design

Instituted 3-tier technical support model and negotiated vendor contracts and administered all service level agreements (SLAs), providing improved client support throughout organization

MANAGER OF IT OPERATIONS PROSKAUER ROSE LLP — New York, NY 2004- 2007

Managed domestic and international Engineering, Operations, Telecom staff of 20+ and multimillion-dollar budget for large international law firm:

Led team that re-engineered the entire technical support model to improve overall customer service: Planning and implementing disaster recovery site build-out; consolidating, relocating, and building data centers; selecting Internet Service Provider (ISP) and designing Wide Area Network (WAN); developing and deploying desktop solutions; and improving the firm-wide Document Management System

Education

High School Diploma, West Essex High School, North Caldwell, NJ

Non-Degree, Biology, William Paterson University, Wayne NJ

Non-Degree, Business Administration, Northeastern University, Boston MA

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