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Customer Service Medical Assistant

Location:
La Plata, MD
Posted:
November 10, 2023

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Resume:

Tiffany Thompson

Retail Associate

Washington, DC 20020

ad00mv@r.postjobfree.com

+1-202-***-****

To obtain a job as a medical assistant that will allow me to use my skills and training that I've obtained at Career Technical Institute. Interested in utilize my knowledge of Phlebotomy and Cardiopulmonary procedures while enhancing my overall medical skills. Authorized to work in the US for any employer

Work Experience

School Bus Attendant

OSSE - Washington, DC

January 2018 to Present

I have been working at this job for three years now I always enjoy helping others and this job just gives me more insight I am responsible for making sure the children get on and off the bus safely and Accordingly as well as ensuring the safety of the students

Cashier/Customer Service

Hospitality Staffing

January 2017 to Present

Cashier/Customer Service

Lowe's - Washington, DC

March 2016 to August 2016

customer service duties, such as handling refunds, making special orders, such as sales, stocking, and cleaning responsibilities.

Retail Associate

Marshalls

November 2015 to January 2016

• Greeted customers entering store

• Stocked shelves

• Assisted in inventory alongside managers

• Cleaned women's department

• Assisted customers in finding the perfect piece of clothing

• Helped customers locate department of their choice

• Covered employees for break

Medical Assistant/ Back Office

Dr. Boisey Barnes Cardiology/ Internal Medicine - Washington, DC September 2014 to October 2014

• Stocked blood retrieval container

• Greeted patient

• Triage patient

• Performed EKG, Phlebotomy, Urinalysis, Aorta/ Bladder scans, PFT

• Filled out Lab Corp/ Quest Forms

• Spin Blood

• Filed patient charts and folders

• Additional Administrative tasks as assigned by Physician Assistant Manager

Subway - Roanoke, VA

June 2008 to July 2010

• Training all new employees

• Performed nightly duties, closing the store and prepping for the next business day

• Performed open and closing procedures for the store when manager is out • Greeted customers and taking orders

• Operated a computerized cash register

Education

Medical Assistant Program

Career Technical Institute - Washington, DC

2015

High school diploma

William Fleming High School - Roanoke, VA

August 2006 to June 2010

Skills

• Microsoft (4 years)

• Medical Terminology (1 year)

• MS Office (9 years)

• Medical Assisting (2 years)

• Windows (3 years)

• Medical Billing

• Data collection

• Software troubleshooting

• Medical coding

• Medical office experience

• CPT Coding

• Triage

Certifications and Licenses

CPR

2018

First Aid Certification

Driver's License

Assessments

Work style: Conscientiousness — Highly Proficient

August 2021

Tendency to be well-organized, rule-abiding, and hard-working Full results: Highly Proficient

Advanced attention to detail — Completed

August 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

• Greeting patients and visitors

• Orchestrated time management and multi-tasking in answering telephone, monitoring and directing calls, taking messages and providing patient information

• Proven record maintaining/ establishing patient's medical charts with proper information and official procedures

• HIPAA and OSHA trained

• ICD-9 Coding, CPT-4 Coding, Regulations

• Demonstrated proficiencies with clinical skill: EKG, Phlebotomy, Injection, Urinalysis

• Performing charge review, claim submission, claim follow-up, payment posting and patient statements

• In depth knowledge of preparing appropriate claim documents

• Proficient in assigning appropriate medical codes to diagnosis and services

• Excellent knowledge of medical terminology

• Skilled in Microsoft Office and Med iSOFT

• CPR certified



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