LOMSO NTAPANE

E-Mail: ad00md@r.postjobfree.com

Address: Lujecweni AA, Ngqeleni, 5140

Phone Number: 071-***-****

Driver’s License: Code 10

Personal Profile:

I’m an extremely hardworking individual who strives to achieve goals and I am able to preserve when I set my mind to a task or project . I consider myself a quick learner and enjoy challenges that stimulate my mind and develop me to achieve an organisation’s strategic objectives.

Education:

Matric (Grade 12), Cala High Senior Secondary School - 2013

Higher Education:

Business Studies Certificate - Lovedale TVET College - 2014

Management Assistant Certificate N4 - Lovedale TVET College - 2015

Work Experience:

Position: Store Packer (Top’s at Spar & Spar )

Period: February 2021 - September 2021

Duties:

Kept products organized and made sure that each product is in excellent condition

Packed all the the products and made sure that the damaged product are removed.

Assisted customers while they shop making sure that they get what the need with out having to go around the whole store.

Assisted with receiving of stock.

Assisted retirees with all their shopping

Position: Marketing Assistant (EDCON)

Period: April 2017 – March 2020

DUTIES:

Managed the CNA marketing calendar to ensure it was kept constantly up to date for campaigns & instore promotions.

Assisted with the signing-off process by the merchandise teams (buyers & planners) for all leaflets, catalogues and run of print ads in a timely manner based on the prescribed deadlines for completing the respective jobs.

Assisted with the Point of Sale sign-offs to ensure that pricing and copy was correct prior to going to print and also prior to being sent to stores.

Interacted with and managed from end-to-end the debriefing process for selected run of press and point of Sale jobs between both the agency and in-house designer (e.g. Mini back to school & Sale promotions).

Managed the SMS, emailer & voucher briefing requests weekly, for the entire marketing team and ensured that these were loaded ( 1week prior to campaign beginning) ) onto the EDCON resource system (i.e. SAS).

Managed collating & inputting the data into SAS i.e. target market info, send dates of campaigns, test contact info details, promotion/voucher duration periods, objectives of campaign etc.

Compiled campaign analysis reports for the various SMSs, emailers, mini mailers & vouchers that ran.

Worked with the customer insights team (data) to look at the performance of the post campaigns i.e. (Post mortem analysis.), to consider whether or not there was an uplift in sales based on the products advertised or vouchers redeemed as this report was included as part of the quarterly board pack that the Exec would talk to at those quarterly meetings.

Assisted with the drafting of the CNA chain store comms on a weekly basis for the 168 stores.

Assisted with updating of communication templates weekly.

Assisted with sign off of store comms from the merchants and relevant product managers.

Assisted with distribution of marketing elements (e.g. T-Shirts, Balloons & Ribbons) and loads SMSs as well for store openings and marketing events i.e. Hobby X

Assisted with the allocation of store grids allocation & distribution of the required POS to stores.

Assisted with approvals of POS and pricing call outs for both promotional and generic instore signage.

Ensured that all respective SMS, mini mailer & POS jobs (where involved in) costs raised on our resource system for orders, (MRO) were in line with the marketing budgets approved by our marketing Exec.

Worked closely with the finance team to raise orders for emailers, SMSs, mini mailers & POS jobs that ran together with the promotional campaigns.

Position: Call Center Agent (Teledirect)

Period: July 2016 to December 2016

DUTIES:

Completed sells called with local and also international leads

Documented all caller information according to the operating procedures and then send the information to all relevant parts.

Conducted surveys with customers from UK.

Did follow ups calls with customers if required regarding an matters that have not yet been solved

Additional System Skill Competencies

Microsoft Office

SAS – (EDCON resource for smses, emailers, mini mailers & vouchers).

Google Docs

MRO (EDCON resource system to raise orders)

Related Skills Development

Technical expert in related computer applications listed above.

Proactive and enjoys forward planning.

Extremely reliable with providing required info to internal & external stakeholders.

Knowledge of MS Office and marketing computer software.

Self-starter who is motivated with strong interpersonal skills to ensure that I reach my objectives.

References:

Name & Surname

Contact Details

Andrew Van Wyk - Manager Brand Marketing Stationery Events & Toys - CNA Marketing

072-***-****

Miss Z. Mgijima – Program Manager

040-***-****

Sudesh Bhageloo - Executive CNA Marketing

083*******

Contact this candidate