Cherie Dunn

**** ******* **** ******* *********** (678) 438 - 3044 ad00ld@r.postjobfree.com

Seasoned professional with highly developed sales, analytical, customer service implementation and process improvement skills. Highly skilled in building amazing rapport with clients, identifying gaps, and implementing effective solutions that improve overall outcomes to ensure deadlines and sales quotas are met within projected timelines and being successfully flexible to adapt to ever changing environments

Education

Sanford-Brown College – Atlanta, GA - Certified LPN - 2008-2010

•Medical Assistant

•Massage Therapy

CORE COMPETENCIES

●Sales / Profitability and Strategic Growth Mindset / Influential

●Strong Communications / Powerful Presenter / Effective Problem Resolutions Skills

●Home Healthcare / Insurance / Client Relationship Building

●Microsoft office

Professional Experience

Costco Warehouse, Atlanta, GA Project Manager

Sales Specialist 2019 Present

•Fiercely competitive in approach to acquire new business and upgrades for Costco customers

•Ability to handle complex situations from a strategic approach to help improve new customer membership sales by 90%

•Provide clear and concise direction, motivation, and support to management and peers to ensure sales targets are always meet and often exceeded

•Communicate new and efficient approaches to management to help drive sales and KPI

•Responsible for resolving problems; identifying and analyzing customer trends and requests and responding to customer needs

•Fostered strong customer and strategic associate relationships to elevate brand awareness through store initiatives

•Awarded “Outstanding Achievement” for consistently performing above average sales within the department

EmPoweHer - Home Health,

Atlanta, GA 2009-2019

Home Care Coordinator

•Handle patient case management and quickly educating myself on new patient to ensure accurate care was provided immediately

•Coordinate daily activities including but not limited to; taking patients to doctor appointments, meal planning, and preparation, prescription administration, and nightly turndown needs

•Ensured home was cleaned daily and meet needs of clients

•Communicated between patients and family members regarding recommended treatment plan

•Developing patient goals and monitoring progress

•Maintain monthly home care reports and update client service records as needed

Amigos Auto, Atlanta, GA

Auto Sales Manager 2003-2009

•Developed buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions

•Qualified buyers by understanding buyer’s requirements and interests; matching requirements and interests to various models; building rapport

•Closed sales by overcoming objections; initiating sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collected payment; delivered automobile

•Provided sales management information with weekly reports

•Updated job knowledge by participating in educational opportunities; reading professional publications

•Enhanced dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

Kelly South Toyota, Atlanta, GA 1996-2003

Auto Sales Representative

•Greeted customers arriving at the dealership immediately offering my expertise

•Showcase the dealership’s vehicles and explain features and warranties to customers

•Answer customer questions about cars, financing, and purchase process

•Accompany customers on test drives, collecting licenses and documentation beforehand per best practices

•Negotiate car prices and trade-in values for customers’ vehicles

•Coordinate with the finance department to determine each customer’s financing and ownership options

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