Carla Lampkin

Successful Operations Manager and Referral Coordinator

Savannah, GA

ad00ib@r.postjobfree.com

912-***-****

Skills that I have are as follow: Teamwork, Interpersonal and communication, Leadership and Personal effectiveness, Achieving results, Technical and functional, Conflict management, Decision making and Organization.

Work Experience

Operations Manager/Referral Coordinator

Southern Allergy and Asthma - Savannah, GA

August 2011 to Present

Open office, retrieve voice mail messages, pull faxes, pull charts for scheduled appt, sort mail, train staff of approx 7-8 other staff members, medical records, supervise staff, scheduling, problem solving rather with staff or patients, organize functions to benefit office, keep office organized, keep staff organized, some cleaning, assist one doctor and two PA's with schedules, office needs, etc. Serve as negotiator when patients dispute accounts, skin testing, spirometry, intradermal. I'm the main source for registering majority of new patient referrals and scheduling 80-90% of new patients, acknowledging insurances on new pt referrals. Preps new pt charts as needed. I do other office duties to assist in admin and clinical, assist with immunotherapy and other specialty injections. There's probably a few other minor duties I perform as well such as light cleaning, making copies needed, calling pts as reminder calls, call in prescriptions as needed.

Operations Manager/Referral Coordinator

As an Operations Manager I'm responsible for daily activities throughout the day as far as opening office, making sure office is ready for busy day, stocking, training admin/clerical and clinical staff, assist doctor, assistant to office manager, travel to satellites to make sure offices are functioning properly, I'm the "go to" person for our outside billing dept and act as mediator to resolve patient accounts. I'm a good multi tasker whos very dependable, responsible and a good team player! Front Office Coordinator

Williams Foot and Leg - Savannah, GA

Education

Savannah Technical College in Childcare/Nail technology Savannah Technical College - Savannah, GA

September 2002 to June 2003

Early childhood education/Psychology

Savannah State University - Savannah, GA

September 1992 to October 1993

Some college

Skills

• Prior Authorization (10+ years)

• Scheduling (10+ years)

• Medical Records (10+ years)

• Filing

• Time Management

Certifications and Licenses

Nail Technician

Present

Assessments

Electronic Medical Records Knowledge — Proficient

January 2019

Measures a candidate’s knowledge of EMR data and associated privacy regulations, as well as best practices for EMR use.

Full results: https://share.indeedassessments.com/ share_to_profile/4573456632b186e1e1e0c42ef0dc5e23eed53dc074545cb7 Electronic Medical Records: Best Practices — Proficient November 2019

Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: https://share.indeedassessments.com/share_to_profile/ f7fe50bc59efeec7035f20f9ec3e2476eed53dc074545cb7

Verbal Communication — Proficient

November 2019

Speaking clearly, correctly, and concisely.

Full results: https://share.indeedassessments.com/ share_to_profile/95dde48a42d7925f71afaa8b9a6cc0ceeed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I'm a very responsible, energetic and dependable team player! I desire to be a part of a team where my work is appreciated and I'm compensated fairly! I've always believed if you take care of the employees they'll take care of your business with pride and dignity!

Contact this candidate