Audrey Stevens

**** ***** ******

Fort Myers, FL 33901

239-***-****

ad00gw@r.postjobfree.com

Objective:

Professional, reliable with exceptional customer service experience. Competent administrative skills to work independently or as a team member.

Experience:

Notary Public

Noack & Company-Fort Myers, Fl

Tax Preparer-Receptionist-2023-2023

Prepare tax returns and tax resolution correspondence for CPA’s review Bookkeeping and preparing monthly reports for business clients Answer phone and schedule meetings as well as phone appointments for CPA’s Scan and organize documents for administrative correspondence Open and sort mail. Send out letters and packages to clients and IRS Ultra Tax, Atom, Drake, TaxDome, QuickBooks on line, Google calendar Florida Perfection of SW Fl-Cape Coral

Office Assistant-Bookkeeper-2021-2023

Customer service-point of contact for owner, homeowners, and vendors Data Entry-post entries from bank feeds for 3 business checking and credit card accounts. post entries accordingly and tag homeowner accounts for end of month billing Data Entry-post entries from bank feeds, end of month settlements for rental property, month end property management invoices, and vendor payments to homeowners accounts Reconcile all business accounts at end of month statement cycles Reconcile 80 homeowners accounts end of month and send each a quick report Accounts receivable/payable to vendors for all business and homeowners accounts-make bank deposits

QuickBooks on line

Spectrum Cleaning & Restoration-Fort Myers, Fl

Office Administrator-2021-2021

Customer service-answer phones, first point of contact, accepting deliveries Scheduling-carpet cleaning, emergency mitigation services, new customer appointments Data Entry-entering new customers and scheduling

Payroll- weekly payroll, new hire paperwork obtained and submitted to payroll company Billing- create invoices

Accounts receivable/payable-make bank deposits

Order office supplies-

Dash scheduling software, QuickBooks on line, Google Gold Coast Fire & Security, Inc-Fort Myers, Fl

Inspections Coordinator, Receptionist-2019-2020

Customer service-answer busy phone lines, accept deliveries Scheduling-commercial properties for annual inspections, new service, service calls Billing- create invoices

Accounts receivable, generate bank deposits

Procurement- for business uniforms and supplies

Google Calendar, QuickBooks on line, Outlook

Safety Signal Systems, Inc.-Fort Myers, FL

Inspections Coordinator, Service Assistant-2018-2019 Customer service-answering phone, directing calls and taking phone messages Scheduling-commercial properties for annual inspections, service repair Service-generate and submit estimates for approval on system repairs Billing-create invoices

QuickBooks on line, Q Express scheduling software, Outlook City Of Fort Myers Fire Department-Fort Myers, Fl

Fire Prevention Bureau-Sr. Staff Assistant -2005-2017 Customer service-First point of contact for customers, contractors, community members for the inspections, permitting, and plan review department of the department Scheduling-business license inspections, new construction, new installation of fire safety sys- tems, and annual inspections.

Data Entry-daily logs of submitted plans, inspections, inspector schedules, for month end re- ports supported on Excel spread sheets

Cashier-financial transactions, bank deposits, and month end financial reports on Excel Worked effectively with engineers and contractors on water flow calculations for new con- struction of commercial buildings

Outlook, Mobile Eyes, Excel, Word,

Education:

Edison Community College, Fort Myers, FL-AS degree-Diploma Palmetto Sr. High School, Miami, Fl-Diploma

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