Office Manager Human Resource

Maryann Savage

*** *. ***** ** ******, Kentucky *1230 ***********@*****.*** 937-***-****

Office Manager with Human Resource Experience

EXPERIENCE

Stellar Innovations & Solutions Dayton, OH Aug 2021- Present

HR Specialist (SHRM-CP)

oProvide HR support to Government IT Contractors for a Service Disabled Veteran Owned Small Business (SDVOSB) which provides specialized IT services for Federal and State Government clients.

oOnboarding Activities

Ensure all new-hire paperwork is completed and processed.

Validate citizenship using I-9 E-Verify

Benefit Enrollment

Add personnel to timekeeping and project-related systems and databases (e.g., Unanet, Paycor, SharePoint)

Personnel fingerprinting for new clearance and clearance reinvestigation.

Conduct Orientation and provide project/clearance/training briefings.

Prepare, issue, and collect required task documentation (e.g., SF312 Non-Disclosure Agreements).

oOffboarding Activities

Remove personnel from various company databases and systems.

Unenroll from elected benefits.

Conduct exit interviews.

Prepare, issue, and collect Project/clearance/training-related debriefs.

oComply with ISO 9001:2015 Quality Management System processes and procedures.

oCollect, track, and maintain employee certification(s) statuses in various databases to ensure DoD 8570.01 and/or DoD 8140 compliance.

oPrepare, maintain, and administer personnel records (e.g., address, tax, dependent, beneficiaries, benefits)

oPrepare and maintain personnel hire records (e.g., hire date, transfer date, promotion eligibility, termination date/reason).

oExplain HR policies, procedures, laws, and standards to new and existing employees.

oProcess all personnel action forms and ensure proper approval.

oConflict resolution

oSupport Operations team by providing guidance on appraisals, retention, compensation, and benefits.

oEducate, train, monitor, problem-solve, and ensure company HR policy is followed across all employees, managers, and executives.

oDevelop, coordinate, and produce company monthly newsletter.

oThe company has more than doubled in size since I began, growing from less than 75 employees to more than 170 today.

Tremaine’s Auto Service Dayton, Ohio Oct 2016 – Aug 2021

Office Manager/ HR Manager

oPerformed as the Service Writer serving as the liaison between the service department and the customer.

oDeveloped, documented, and delivered repair estimates.

oWorked with mechanics to identify required parts and labor hours to develop service and/or repair quotes for customers.

oManage and maintain service schedule, answer phones, speak with customers and confer with mechanics.

oResponsible for ordering parts

oResponsible for all aspects of payroll (Changed from QuickBooks to ADP May 2021)

oPost job openings, pre-screen candidates, conduct interviews, and participate in final selection.

oResponsible for all new-hire paperwork such as, but not limited to

oW-4

oI-9 and E-verify

oBenefit enrollment

oEntering/Registering employees in various company databases

oConduct employee orientations

oServe as Human Resources point of contact for employee questions and concerns.

Comfort Keepers Dayton, Ohio Mar 2014 – Sep 2016

Office Manager

oResponsible for ensuring appropriate staffing levels aligned with customer demand.

oCreated job postings to fill vacancies at all levels of the company.

oPrescreened candidates, conducted interviews, and selected appropriate candidates.

oCreated employment offer letters, employee performance write-ups, and employee corrective action plans.

oConducted new-hire orientation training classes.

oResponsible for ensuring completion of all new-hire paperwork such as non-disclosure agreements, patient confidentiality agreements, and traditional HR-paperwork such as W-4, I-9, and benefits enrollment.

oProvided employees with guidance and direction.

oMade recommendations for personnel promotions.

oWorked with employees experiencing difficulties and provided counsel, as necessary.

Liberty Nursing Center Beavercreek, Ohio Aug 2012 – Mar 2014

STNA Coordinator/Scheduler

oResponsible for delivery of medications and topical treatments.

oServed as restorative aide performing a variety of physical therapy exercises to address needs such as grooming, communication, range of motion, injury recovery, and self-care.

oResponsible for central supply management to include operational inventory supply ordering.

oResponsible for scheduling daily, weekly, and monthly duties for thirty-five aides covering three shifts.

oCultivated caring and positive relationships with staff and residents.

oExperienced working with protected health information and complying with HIPAA requirements.

Dayton Mortuary Services Dayton, Ohio May 2010 - Aug 2013

Customer Service/Dispatcher

oResponsible for ensuring human remains are picked up from and delivered to the appropriate location at the scheduled time.

oPrepared and maintained detailed and organized records in a hybrid system utilizing both paper and electronic data delivery.

oReviewed records for accuracy ensuring all required information was documented.

oQueried databases to create reports and provide metrics.

Woodland Cemetery Dayton, Ohio June 2005 – May 2010

Service Manager

oOversaw the internal operations of the largest operating cemetery in the state of Ohio, covering more than 225 acres.

oOrdered supplies and inventory for office, reception, and grounds crew.

oCreated and implemented an office manual to streamline and refine operating procedures.

oSolicited volunteers for historic tours and seasonal events up to and including the decoration of the entire cemetery.

oMaintained accurate records of gravesites to include the burial records for the Dayton State Hospital which marks graves with a number only.

oReceived and inspected Markers and Monuments ensuring accurate and careful installation.

oDistributed work orders to grounds crew.

oProvided human resource support by distributing and recording timecards and training new personnel.

oCoordinated sales and grounds teams to ensure satisfied clients.

oCounseled bereaved visitors and family members.

oDirected visitors and made recommendations to see specific sites of interest.

oResponsible for overall facility appearance and visitor reception.

QUALIFICATIONS

November 2008 - Present: Registered Notary

June 06, 2010: Certified Medical Billing and Coding Specialist

December 01, 2022: Society of Human Resource Management - Certified Processional (SHRM-CP)

EDUCATION

Sinclair Community College, 2008

Associates of Applied Science (AAS), Business Office Management

KNOWLEDGE, SKILLS & ABILITIES

Microsoft Office

QuickBooks

ADP Payroll

Conflict Resolution

Unanet

HIPAA

Benefits Admin

Accounts Payable

Paycor

ISO 9001:2015

SharePoint

Accounts Receivable

Contact this candidate