KAREN MASHIBA

*** ********** ******, ********, ** 968**-***-*** 5754

ad00dw@r.postjobfree.com

https://www.linkedin.com/in/karen mashiba 06b31879/

SUMMARY

** ***** ********* *** ************** experience

Data and telecommunication operating systems, networking, PC troubleshooting, implementing computer programming.

Client and project management

Team and tactical leadership and program management.

Customer oriented

EXPERIENCE

08/2023 - PRESENT

FACILITIES ADMINISTRATOR, Na Hoku, Inc – Hawaii's Finest Jeweler

Support to the Store Operation in all areas of management for 52 Na Hoku & Pearl Factory properties to include maintenance, property management relations, preventive maintenance, risk management, property improvements, preparation of contractor service agreements, collection of certificates of insurance.

Ensure all store locations follow procedures and work order platforms.

Keeping all store locations satisfied with the property management services.

Liaison between vendors, district managers, and store managers.

01/2020 - 07/2023

ASSISTANT PROPERTY MANAGER, JLL, Retail Property Management

Support to the Property Manager(s) in all areas of management for assigned properties to include maintenance, tenant relations, collections, monthly reporting, annual budgeting, risk management, property improvements, preparation of contracts, collection of certificates of insurance, sales collection, and accounts payables.

Ensure compliance to all JLL processes, procedures, and platforms.

Keeping our building tenants and owners satisfied with the property management services.

Liaison between tenants and building staff.

FACILITIES COORDINATOR (REMOTE),

JLL, Church of Jesus Christ Latter Day Saints (Client)

Supply general overall FM services including monitoring of facilities.

Work with Client Facility Manager to review routine property management operations, including- procurement of property supplies and services, issuing purchase orders, managing bid requests and service/construction contracts, and processing of accounts payable and accounts receivable.

Assist Facility Management Team with tactical planning for the team’s goals and aims.

Manage and support small facility management assigned tasks.

Aid with coordination and scheduling of maintenance activities.

Function as an interface with Client, Visitors, and Guest

Ensure proper follow-up with Client.

07/2019 – 01/2020

ASSISTANT PROJECT MANAGER,

DIEDE CONSTRUCTION – HAWAII

Supply administrative and construction support for multiple projects for Project Management Teams

Contribute documentation and administrative support for various open State and Private projects.

Stipulates budgets and writes/creates subcontract.

Prepare RFIs, RFPs, Takeoffs, NTP, and/ or Proposals.

Maintain and prepare logs and documentation for weekly project meetings.

Aid field personnel superintendents and supervisor.

Communicate with owners, representatives, suppliers, and subcontractors.

Strong organization and time management, ability to self motivate.

Ability to read blueprint plans and documentation.

04/2019 – 07/2019

ENGINEERING OPERATION SUPERVISOR,

HALEKULANI HOTELS HAWAII

Supervised and Operated Engineer Department team with Director of Engineering and Assistant Director of Engineering.

Assisted Engineering Supervisors with Maintenance operations schedule and delegated project and work orders about daily/ monthly programs, building maintenance, renovations, department workflow and research development.

Maintained hotel wide work order system, such as HOTSOS and key maintenance, such as MORSE Keywatcher

Knowledgeable in IT database programming with hotel proprietary operations software

Conversed and Troubleshoot computer software, hardware, equipment replacement with contractors, vendors, and manufacturers.

Familiar safety and OSHA compliance within the Hotel facility.

Alternative representation for Executive Board Meetings and communicated action operation plans of the property possibilities.

05/2006 – 03/2019

ENGINEERING OPERATION SUPERVISOR,

EMBASSY SUITES BY HILTON – WAIKIKI BEACH WALK

Assistant to the Director of Engineering of Embassy Suites Waikiki Beach Walk

Operations Supervisor of Receiving and Loading Dock Department

Assisted Engineering Manager with Department Team.

Maintained service work order system.

Coordinated and communicated with suppliers, contractors, vendors.

Received and reviewed contracts and addendums

Maintained Quality Assurance and Standards

Ensured all permits and licenses are up to date.

Associated with Consultant at Hawaii Occupational and Safety & Health (HIOSH).

2006 & 2012 Project Correspondent Hotel Renovation and Installation

09/2004 – 08/2005

ENGINEERING COORDINATOR, HALEKULANI HOTEL

Subject matter expert and contributed to strategic company plans.

Facilitated project technical requirements.

Coordinated review of contractors' schedules and submission of department blueprints

Implemented procedural deficiencies and improved operations.

Monitored multiple databases to keep track of all company inventory.

Completed insurance renewals including property, Workers' Compensation, general liability, inventory documents.

05/2003 – 09/2004

ENGINEERING COORDINATOR, RENAISSANCE ILIKAI HOTEL

Engineering Assistant to the Director of Engineering

Coordinated hotel projects and renovations.

Supervised department scheduling, inventories, and purchasing.

Developed quality assurance controls for design approaches.

Supervised team of project technicians throughout projects

Monitored multiple databases to keep track of all company inventory.

Organized data and modeled information for use in key decision-making

EDUCATION AND TRAINING

OCTOBER 2001

ASSOCIATES IN APPLIED SCIENCE, ELECTRONIC TECHNOLOGY, HEALD BUSINESS COLLEGE

3.5 GPA, HONOR ROLL

06/2015

CERTIFIED BUILDING OPERATOR, NORTHWEST ENERGY EFFICIENCY COUNCIL

06/2010

CERTIFIED HOSPITALITY SUPERVISOR, AMERICAN HOTEL & LODGING EDUCATIONAL INSTITUTE

SKILLS

Team Leadership

Management Skills

Administrative/Executive Assistance

Project Management/ Coordinator

FF&E / Renovation Coordinator

Computer Programming, e.g., HOTSOS, Keywatcher, Synergy, Workday, Smartsheet

MS Office proficient, e.g., Word, Excel, PowerPoint, Adobe, Firefox, Photoshop

Staffing and Scheduling

Supervisor and Technical Support

Quality assurance

Researching

Property Management

Loading/ Receiving coordinator.

Logistic/Analytic skill

ACTIVITIES, ACCOMPLISHIMENTS, CERTIFICATIONS

Member of the Engineering Council Association by Hawaii Lodging &Tourism Association

Member of the Housekeeping Association by Hawaii Lodging and Tourism Association

Member of the Women in Lodging by Hawaii Lodging and Tourism Association

Certified in Management Fundamental by University of Hawaii Kapiolani Community College

Certified Hospitality Supervisor by American Hotel & Lodging Educational Institute

Certified Building Operator, Level, Northwest Energy Efficiency Council

REFERENCES

Reuben Nakagawa, CEOE,

Former Director of Engineering Embassy Suites by Hilton-Waikiki Beach Walk

M: 808-***-****

E: ad00dw@r.postjobfree.com

Melissa Masicampo, Brokerage Coordinator

M: 808-***-****

E: ad00dw@r.postjobfree.com

Hazel Del Rosario Jefferson, Registered Nurse

M: 808-***-****

E: ad00dw@r.postjobfree.com

Sarahlyn Viloria, Sales Manager

M: 808-***-****

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