SOURAV MAJI

Date of Birth:**/Dec/**** / Nationality :Indian /Gender : Male / Phone

Number:+91-700******* (Mobile) /Email address: ad00cf@r.postjobfree.com / Whatsapp Messenger :+917********* / Zoom:377-***-**** / Address:Vill-Abdulla,po-Pindrui,Ps-pingela,Dist-Paschim Medinipur,WestBengai,Pin-721131 ABOUT ME

I'm Friendly and professional guest service associate with extensive experience resolving escalated guest complaints and issues. Strong interpersonal skills proven through guest satisfaction and peer recognition awards. Seeking a position as a Guest Room Attendant to continue career growth into this Hotel management. WORK EXPERIENCE

15/03/2023- CURRENT Visakapatnam, India

HOUSEKEEPING TRAINING SUPERVISOR QUBAA BAR& KITCHEN _ _ _ __ _ _ _ __ _

1 . Provide orientation and training

2. Issue supplies and equipment to staff

3. Manage the inventory and order supplies

4. Create staff duty schedules

5. Prepare reports

10/11/2021 – 12/03/2023 Bangalore, India

HOUSEKEEPING TRAINING SUPERVISOR VELVETTE HOTEL

_ __ 1 . Provide orientation and training

2. Issue supplies and equipment to staff

3. Manage the inventory and order supplies

4. Create staff duty schedules

5. Prepare reports

10/08/2020 – 08/11/2021 yelahanka Bangalor,560064

ROOM ATTENDANT RAMANASHREE CALIFORNIA RESORT

• As a room attendant I'm honest, pleasant, and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and standards.

• Greeting guests and responding to queries.

• Changing bed linen and making beds.

10/01/2020 – 08/08/2020 Devanahalli Road,Bangalor, S R ROOM ATTENDANT CLARKS EXOTICA CONVENTION RESOET

& SPA

• As a room attendant I'm honest, pleasant, and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and standards.

• Greeting guests and responding to queries.

• Changing bed linen and making beds.

15/06/2019 – 05/01/2020 Davangere, India

ROOM ATTENDANT HOTEL SAI INTERNATIONAL

• As a room attendant I'm honest, pleasant, and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and standards.

• Greeting guests and responding to queries.

• Changing bed linen and making beds

08/01/2019 – 10/06/2019 Wilson graden, Bangalor,Karnataka, India FRONT OFFICE ASSOCIATE CCI ARTE BOUTQOE HOTEL

• Reservation Guest ARIVEL

• Check in And Check out

• Room Assignment Inquiry

• Resolve Guest Service Call And Requests

• NIGHT AUDIT REPORT(REVANUE TRANSACTIONS,RESERVATIONS,ROOM STATE,GUEST ACCOUNTS AND CREDITS UP TO THAT TIME .)

• ARR CALCULATION (AVERAGE ROOM RATE.)

• ARP CALCULATION (AVERAGE ROOM RATE PER PERSON)

EDUCATION AND TRAINING

07/04/2018 – 10/06/2020 Saharda West bangal, India HIGHER SECONDARY DEGREE shaarda Kalipada Vidyapith High School

AddressVii+Po Saharda, P.S. Pingela, Dist-Paschim Medinipur West Bengal 721131, India 05/01/2017 – 06/03/2018 pindrui West Bengel, India MATRICULATION CERTIFICATE Pindrui k.i Vidyaniketan High Schoo AddressVill+Po-Pindrui Ps-Pingela Dist-Paschim medinepur,West Bengal 721131,India Websit LANGUAGE SKILLS

Mother tongue(s):

Other language(s):

BENGALI

UNDERSTANDING SPEAKING WRITING

Listening Reading

Spoken

production

Spoken

interaction

HINDI A1 A1 C2 C2 A1

ENGLISH A1 C2 C2 C2 C2

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user DIGITAL SKILLS

Bloging online trading Website Conversion Analysis Improvement Linkdln SEO + SEA Amazon Software And Basic Computer Knowledge

Bacis computer Bacis HTML,CSS Medialog Hotel System (Hotel PMS) IDS Softwer ADDITIONAL INFORMATION

HOBBIES AND INTERESTS

Writing and Blogging Blogging or writing within your industry is an excellent way to demonstrate which I writing. Maintaining a well-researched and proofread blog proves critical thinking, connection to the industry andself-driven career actions.

Sports Dedication to sports shows strong communication skills, an ability to work well under pressure, teamworkability, and a focus on work-life balance.

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