Jamie Perry

Marcellus, New York +1-315-***-**** ad008j@r.postjobfree.com https://www.linkedin.com/in/jamie-perry-45864755 SUMMARY

Project Manager with a unique blend of experiences across several industries including IT, Health Care, and Finance. More than twenty years of experience leading cross functional teams through mid to large scale projects. Skilled in applying relevant project management principles and techniques to effectively manage schedules, risks, budgets, quality, and continuous process improvements. The knowledge and expertise across multiple industries and project management methodologies allow me to provide a distinct value in communicating with business leaders to define functional needs and objectives and directing technical experts to translate business visions into scoped, coordinated and implemented technical solutions. WORK EXPERIENCE

Employee, IT PMO, Project Manager

Empower Federal Credit Union May 2022 - August 2023 Lead strategic projects through the full lifecycle applying enterprise project management methodologies and industry-wide guidelines. Successfully managed the activities and work products of assigned internal team resources and external vendors to arrive at the expected conclusion. Responsible to manage project risks and issues that may jeopardize a successful implementation and used good judgement in escalating issues and decisions. Acted as a change agent for the organization demonstrating maturity, flexibility, and exceptional soft skills interacting appropriately with all levels of management. Employee, Professional Services, Project Manager (Activations) Optanix May 2019 - May 2022

Delivered intelligent business service assurance with predictive and proactive performance and availability management across hybrid infrastructures. Implementing Optanix's platform with offerings in Remote Managed Services (RMS), Managed Platform as a Service (MPaaS), and Platform as a Service (PaaS) as solutions. Responsibilities included building customer relationships while architecting custom project plans to meet the needs of global customers so they could best manage/monitor their Unified Communications (UC), Unified Contact Center

(UCC), and Route Switch (R/S) networking deployments, allowing them to provide quality 24/7 infrastructure uptime. Managed integrations to IT service management (ITSM) tools from Optanix's platform with the customer's existing tools like ServiceNow

(SNOW), Remedy, and SolarWinds to allow a seamless flow of information across systems. Consultant, IT Project Manager

Excellus BCBS & AXA Financial May 2017 - January 2019 As the IT Project Manager I was responsible for managing and delivering application, operations and/ or business projects for Security and Legacy Mainframe Application Teams. I managed the Secure File Transfer Replacement and Tealeaf requirements projects for Security and the HIPAA DB Repository migration, Form 5500 update, Financial Universal Apps migration, Connect Direct migration/ decommission, LBS HSA ARP StreamWeaver and Abandoned Properties migration/replacement, and 1099 new vendor install projects. Employee, Deployment Project Manager / Service Delivery Liaison (SDL) OptumInsight / United Health Group January 2016 - January 2017 Gather and update required data, statistics, and reports for analysis and to facilitate effective Service monitoring and performance. Ensure Service is available and functional for assigned customers during agreed upon service hours by working with UHG IT and Optum Ops, Engineering, Support and Implementations teams through the ITSM Incident, Change and Problem processes. Partner with the UHG and Optum Instrumentation Engagement team to define, document, implement & tune monitoring requirements. Understand assigned customer's vital business functions and functionality and be able to determine impact of production outage or issue. Respond to Level 1&2 Support page-outs from support for assigned customers and fulfill HIE on call manager rotation duties. Create and review monthly reports with customers.

Assess and interpret customer needs and requirements. Identify solutions to non-standard requests and problems. Solves complex problems and conducts complex analyses. Work with minimal guidance.

Translate concepts into practice.

Provide explanations and information to others on difficult issues. Coach, provide feedback, and guide others, Act as a resource for others with less experience. Employee, Sr. Business Project Manager, (Corporate) Bank of New York Mellon January 2015 - January 2016 EDUCATION

State University of New York at Oswego, SUNY Oswego BS in Education/Technology Education, January 1997 - May 2001 Manage medium to large location strategy, process transformation and system development or consolidation initiatives from inception to implementation. Responsible for developing detailed project plans, structuring the project team and monitoring and reporting project results. Manages project related vendor and client relations, leads project team, stakeholder and Senior Management discussions to ensure that project expectations are developed and met.

Employee, Program / Project Manager III (Vendor Management) Hewlett Packard Enterprise Services January 2008 - January 2015 Directed virtual/physical server migrations, software installations, server upgrades, statements of work, proposal development, requirements development, and projects with critical data including procurement and implementation Project Manager II (Medicare Healthcare) Managed critical data conversion and implementation projects. Performed oversight and day to day management of all contractors and resources within the project.

Employee, Federal Government Medicare contractor

National Government Services Federal Healthcare January 2001 - January 2007 formerly Empire Medicare Services & Anthem BCBS) Sr. Project Manager (IT, Finance, Business) Provided enterprise-wide project oversight for up 15+ team members and 5+ vendors at multiple locations. Lead data migration activities from legacy systems to new systems. This position required up to 75% Travel to all NGS locations.