Operations Safety Manager

Stephen C. Hoye

Dyer, IN ***** 219-***-****

ad008d@r.postjobfree.com www.linkedin.com/in/steve-hoye-sme-59b0b5b

PROFILE

Dedicated professional with an expertise for safety and operations. With nearly three decades of comprehensive experience in safety process improvement, operations, and successful implementation of rail-specific IT business solutions. Track record implementing the safety culture resulting in reliable productivity through reduced turnover, increased efficiencies, improved compliance, and reduced spend. Skilled collaborator who quickly achieves consensus by reaching mutual goals with team members, senior management, vendors, and external business partners.

PROFESSIONAL EXPERIENCE

Director of Safety, Rules, and Training

HH Intermodal Chicago, IL

3/2022-9/2023

HH Intermodal is a lift vendor to Class 1 railroads that loads and unloads intermodal trains. Started in August 2021 in Chicago, HHI has grown throughout the Midwest and Southeast US.

1.Established first-time Safety Plan, Rules, Training plan for 3 crafts (Ground person, Hostler, and Crane) within the organization of 100 plus employees and 8 managers.

2.Established first HR, Discipline, D&A testing (post incident/accident/random) and employee handbook.

3.Reduced turnover in employees over 20% by managing the on/off boarding processes.

4.Coordinated and instructed training classes for employees and managers by instilling a culture of safety while holding employees accountable for unsafe acts.

5.Covering 10 yards for compliance to safety, quality, and operational performance, developed a safety culture of safety resulting in 1 year injury free.

6.Held a 98.2% success rate in testing employees, a first-time measurement.

7.Investigated incidents/accidents of employees while sharing knowledge with managers.

8.Ensured vendor compliance for safety and qualifications is current using classroom, field training, and ISN (RailSafe) requirements.

Chief Dispatcher, Central Division

Canadian National – Chicago IL

December 2020 to April 2022

Canadian National Railway is a Class 1 railroad that services the United States, Canada and now Mexico.

1.Managed Rail Traffic Controllers in compliance to safety and performance while coordinating freight movements in the Greater Chicago, Illinois, Indiana, Wisconsin, and Michigan Divisions while lowering crew cost by 10%.

2.Regulated and monitored inbound/outbound traffic flow while engaging in communication with various departments ensuring efficiency in train movements.

3.Coordinated Engineering work blocks while documenting trains stopped for mechanical failures-Impacts to operations.

4.Pushed performance excellence with a Safety 1st mindset.

Senior Manager, Train Operations

METRA RAIL – Chicago, IL

March 2019 to December 2020

Metra is a commuter railroad that operates in Chicago and the surrounding areas. At peak times, they have run 1200 trains over 12 lines in a 24 hours period serving Chicagoland and surrounding states.

1.Achieved 98% on time performance through management of all train and on-track movements on the Metra system, through coordination of Metra-owned and foreign line carriers.

2.Directed operations for all Chief Dispatchers, Assistant Chief Dispatchers and Train Dispatchers (60 employees) for all operating rules compliance.

3.Achieved 18 months injury free by managing compliance with operational testing requirements for all 50 train dispatchers.

4.Oversaw the importing and exporting of train operation data through both the TOPS (Total Operations Processing System) and Wabtec systems.

5.Managed emergency situations and initiates activation of Emergency Notification Process.

6.Provided direct oversight and supervision for the Power Control Desk and coordinated the activities of Metra’s Electrical Department with on-track protection with 5 employees.

General Manager

CHICAGO RAIL LINK (CRL) - Chicago, IL

September 2018 to March 2019

Chicago Rail Link, LLC (CRL), provides switching and terminal services over 72 miles of track in Chicago, Illinois.

1.Provided leadership, management, and guidance for Chicago Rail Link (CRL) Transportation, Maintenance of Way, Locomotive, Commercial Operations and Sales/Marketing Departments.

2.Directed efforts between Chicago Rail Link, Iowa Interstate, Norfolk Southern, and BRC Railroads, as well as state and federal government agencies while planning, coordinating, and completing infrastructure projects.

3.Planned and executed recovery plans for service interruptions, tactically deploying locomotives, train crews, engineering forces, and other resources to restore fluidity within the Chicago Terminal.

4.Hired, trained, and led safety efforts in all departments.

5.Responsible for all P&Ls for the CRL operations and property.

Vice President

PACIFIC HARBOR LINE (PHL) - Wilmington, CA

August 2017-August 2018

Pacific Harbor Line, Inc. (PHL) provides rail transportation, maintenance, and dispatching services to both Ports of Long Beach and Los Angeles, which together form top intermodal gateways in the United States.

1.Provided leadership, management, and guidance for Pacific Harbor Line (PHL) Transportation, Maintenance of Way, Locomotive, Dispatching, and Signal Departments and/or contractors.

2.Directed efforts between PHL, Union Pacific, and BNSF railroads, Ports of Long Beach and Los Angeles, state, and federal government agencies in planning, coordinating, and finishing infrastructure projects.

3.Provided leadership to our engineering and signal contractors by locating problem areas and strategizing to get them properly repaired.

4.Planned and executed recovery plans for service interruptions, tactically deploying locomotives, train crews, engineering forces, and other resources to restore fluidity within the L.A. and Long Beach Ports.

5.Worked with the multiple container terminals to assist them in moving traffic to and from the Class I Railroads while providing additional services to them and their customers.

6.Performed Drug Enforcement Representative (DER) functions.

7.Assisted in contract negotiation with Brotherhood of Locomotive Engineers and Trainmen (BLET) and contractors.

Superintendent, Chicago Transportation Coordination Office; 2003 – 2017

BELT RAILWAY COMPANY OF CHICAGO - Chicago, IL (2011 – 2017)

The Belt Railway is the largest intermediate switching terminal railroad in the United States, employing approximately 450 people. The Belt has 28 miles of mainline route with more than 300 miles of switching tracks, allowing it to interchange with every railroad serving the Chicago rail hub.

1.Provided leadership, management, and guidance for Chicago Transportation Coordination Office (CTCO), a consortium of Chicago freight and passenger railroads represented by 10 superintendents.

2.Managed the office’s annual budget in excess of $1,900,000.00, (not including the budget for the CREATE project).

3.Directed efforts between Belt Railway of Chicago, CTCO, partner freight and passenger railroads, as well as state and federal government agencies in planning, coordinating, and finishing infrastructure projects completed under Chicago Region Environmental and Transportation Efficiency (CREATE), a $3.8 billion initiative aimed at increasing efficiency of the region's passenger and freight rail infrastructure.

4.Partnered with Chicago railroad command/control centers to effectively communicate and optimize daily operations of eight freight rail carriers, operating 14 different carrier corridors, comprising Chicago Terminal.

5.Planned and executed complete recovery plans for service interruptions, tactically deploying locomotives, train crews, engineering forces, and other resources to restore fluidity within Chicago Terminal.

6.Collaborated with IT services provider Railinc to envision, develop, and deliver first phases of Clear Path, a computer interface designed to create value for Chicago railroads by monitoring daily terminal health and expediting the distribution of critical operating information across participating carriers.

Director, Customer Service and Agency - Bedford Park, IL (2008 – 2011)

1.Led a team of 20 car operations team members in reporting accurate and timely car movement records for billing, demurrage, tariffs, and other related charges.

2.Fostered open communication with 44 online customers to ensure timely and accurate reports on the placement of commodities within their facilities, including railcars, locomotives, and billing of same.

3.Coordinated arriving and departing trains with 14 different Carrier Service Design/Intermediate Service Agreement groups, ensuring compliance with scheduled inbound and outbound goals.

4.Cultivated new sources of business with prospective and existing customers along BRC’s network.

5.Streamlined office operations and costs by reducing overtime to 9% and eliminating redundant positions.

Manager Terminal Operations/Trainmaster - Bedford Park, IL (2003 – 2008)

1.Managed a team of locomotive engineers, conductors, trainmen, and yardmasters engaged in 24/7

hump yard operations at BRC Clearing Yard while managing three other outlying yards.

2.Developed and delivered safety briefings to promote employee safety while on duty.

3.Performed operational testing to ensure compliance with operating rules and company safety rules.

4.Conducted formal investigations for employee discipline and corrective action.

5.Analyzed date to conduct efficiency testing in the yard and mainline for all management.

6.Investigated incidents/derailments and conducted interviews of crew members and all associated to the incident.

CSX INTERMODAL/CSX TRANSPORTATION; 1993 – 2003

Operations Manager, 59th Street Terminal - Chicago, IL (2002 –2003)

Terminal Trainmaster, Barr Yard - Riverdale, IL (1999 – 2002)

Operations Manager/Operations Supervisor/Yardmaster/Clerk - Bedford Park, IL (1993 – 1999)

EDUCATION

Bachelor of Arts Degree in Railway Management, 2013, DePaul University, Chicago, IL

Railway Management Program Certificate, 2010, Michigan State University, East Lansing, MI Management Skills Certificate, 2001, South Suburban College, South Holland, IL

Attended several company training functions including Smith Driving and Dale Carnegie classes.

OSHA 30 2023

Life Long Learner, Coursera and LinkedIn, 2022-2023, classes taken include Communication, Diversity, Inclusion, Equity, Environmental, People and Talent Management, and Coaching Skills

ADDITIONAL EXPERIENCE

Past President, Current Board Member; American Association of Railroad Superintendents

Past Executive Board Member; Midwest Association of Rail Shippers

Presenter:

National Association of Rail Shippers

Midwest Association of Rail Shippers

American Association of Railroad Superintendents

Chicago Short Line Railroad Club

Chicago Rail Mechanical Association

Environmental Systems Research Institute (ESRI)

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