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Medical Assistant Customer Service

Location:
Atlanta, GA
Posted:
November 10, 2023

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Resume:

Randalynne Hale

Referral Patient Coordinator / Medical Assistant - Synergy Pain Management

Oceanside, CA 92057

ad007n@r.postjobfree.com

+1-760-***-****

Professional Medical Assistant Administrative/ Referral Coordinator skilled at multi-tasking and work independently with proven problem solving skills. Seeking a career in a healthcare facility that will allow me to utilize my Medical Assistant Administrative and customer service skills. Authorized to work in the US for any employer

Work Experience

Back Office Medical Assistant

Core orthopaedic - Encinitas, CA

March 2022 to Present

• Check patients in/out

• Room patients

• Schedule Surgeries

• Assist Dr with Injections

Referral Patient Coordinator / Medical Assistant

Synergy Pain Management - Oceanside, CA

March 2014 to March 2020

• Greeted and directed patients by phone and in person

• Registered patients by verifying patient's current and accurate record

• Provided information to patients and their families

• Make sure that patients are kept aware of their progress

• Ensure that all procedures are carried out in a time efficient manner and in accordance to patient care plans

• Initial the approval process for referrals, procedure authorizations as needed Medical Assistant/ Front Office

North Coast Primary Care - Carlsbad, CA

May 2009 to May 2011

• Answer phones, scheduling, checking patients in and out.

• Complete patient documentation and update patient files and records

• Prepare patients for medical procedures and explain the outline of the procedure to them Assistant patient

Care Giving Patient Care - Oceanside, CA

June 2007 to June 2008

with medication, light housekeeping, schedule appointments and drive patients to and from their appointments.

Photographers/Studio Manager

Wal-Mart - Oceanside, CA

February 2006 to February 2006

Answer phone calls, taking pictures, company adverting and creating photos on the computer data base Education

Marinello School of Beauty, Miramar College

2013

Desert Rose Adult High School Las Vegas

2001

Skills

• Billing (3 years)

• CPR (Less than 1 year)

• CPR/ (Less than 1 year)

• CPR/AED (Less than 1 year)

• Medical Assistant (10+ years)

• Vital signs

• CPT coding

• ICD-10

• EMR systems

• Insurance Verification

• Medical Terminology

• Medical Records

• Medical Office Experience

• Medication administration

Additional Information

HIGHLIGHTS OF QUALIFICATIONS:

• Trained as a Medical Assistant Administrative

• Strong communication, interpersonal and organizational skills

• Computer Skills: Microsoft Office, Medical Office Simulated Software, data entry, advanced web researching, social media

• Maintain customer service satisfaction

• HIPAA and OSHA Certified

• CPR/AED Certified

KNOWLEDGE OF ADMINISTRATIVE SKILLS:

• Medical Terminology

• Scheduled appointments and entered appointment date and time into computerized scheduler

• Billing and Verified insurance coverage for premeditated treatment

• Medical Front office skills

• Obtaining and documenting patient information

• Electronic Health Records

• ICD-10



Contact this candidate