RUDY GARCIA

PHONE: 760-***-**** • EMAIL: ad0073@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Intuit (for People Make Us- Contractor) San Diego, California (Remote)

Finance Dept Rep May 2022-Current

Arranged for debt repayment of checks and supplies orders, Software Orders-Turbo Tax/QuickBooks, Lacerte, Pro series, Quick books enterprise.

Prepare and send by email itemized statements, bills, or invoices.

Locate and notify customers of delinquent accounts by email, telephone.

Received inbound calls from customers processing payments by credit card and efts.

Elite Dental Partners contractor thru Solve IT Strategies/(Remote) Chicago Illinois

Patient Services/remote November 2021-May 2022

Arranged for debt repayment or establish repayment schedules, based on customers' financial situations.

Located and monitored overdue accounts, using computers, Dentrix, Eagle soft and Ascend were the primary systems.

Locate and notify customers of delinquent accounts by email, telephone, and fax to solicit payment.

Helped the various dental offices with their mail returns locating new addresses.

Receive payments and post amounts paid to customer accounts.

VM3 Environmental/San Marcos, California

Billing/Collections May 2021-October 2021

Arranged for debt repayment or establish repayment schedules, based on customers' financial situations

Prepare and send by email itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.

Locate and notify customers of delinquent accounts by email, telephone, and fax to solicit payment.

Receive payments and post amounts paid to customer accounts

North County Supply/Escondido, California

Customer Service/Collections February 2020-April 2021 (Covid)

Arranged for debt repayment or establish repayment schedules, based on customers' financial situations

Prepare and send by email itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.

Locate and notify customers of delinquent accounts by email, telephone, and fax to solicit payment.

Located and monitored overdue accounts, using computers, Quick books was the primary system

Club Demonstration Services /San Diego, California

Accounts Receivables Specialist October 2019-February 2020

Arranged for debt repayment or establish repayment schedules, based on customers' financial situations.

Locate and notify customers of delinquent accounts by email, telephone, and fax to solicit payment.

Advise customers of necessary actions and strategies for debt repayment.

Located and monitored overdue accounts, using computers, Quick books was the primary system.

Notify sales departments, service disconnection, and turn over account records to outside collections when customers fail to respond to collection attempts.

Worked with several vendors in Australia, Mexico, and Canada.

AMN Healthcare/San Diego California

Client Account Rep. Jul 2017-September 25th, 2019

Notify customers of past due invoices by email and telephone.

Heavy reconciliations, researching short paid invoices and overages.

Helped our cash team by identifying where payments without remittance should be posted and entering the information in an Excel based system where they can have an audit trail.

Special Project, portfolio went from 2 million to 5 million in 2019, the increase was due to a project helping the team with an additional seventy-two customers that were added to my portfolio.

Special Project worked with an outside collection agency supplying invoices or answering questions on accounts assigned.

Worked with internal departments, Billing, Time keeping (payroll) Contracts, Customer Support, Sales.

Earned monthly bonuses in several categories, overs and shorts, 31+ past due invoices, and the team total collection’s goal for the month.

Located and monitored overdue accounts, using computers and a variety of automated systems Great Plains was the primary system.

Controlled Contamination Services/San Diego, California

Accounts Receivables Rep. Contractor November 2016-June 2017

Notify customers of past due invoices by email and telephone.

Worked with internal departments, Billing and Sales.

Resolved invoice issues and communicated with internal and external clients

National Pen Company/Perfect Pen/San Diego California

Accounts Receivable Rep. July 2015- October 2016

Arranged for debt repayment or establish repayment schedules, based on customers' financial situations.

Locate and notify customers of delinquent accounts by email, telephone, and fax to solicit payment.

Advise customers of necessary actions and strategies for debt repayment.

Persuade customers to pay amounts due on credit accounts, non-payable checks, or to return merchandise.

Confer with customers by telephone to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.

Located and monitored overdue accounts, using computers and a variety of automated systems Oracle was the primary system.

Answered customer questions regarding problems with their accounts.

Trace delinquent customers to new addresses by internet searches.

Sort and file correspondence and perform miscellaneous clerical duties, such as answering correspondence and writing reports.

Processed over 25 credit card payments daily for incoming and outgoing calls.

Customers were consumer and business customers.

Total contacts made daily were over 180 customers.

National Credit Bureau/Escondido California

Collection Manager January 2014- July 2015

Arranged for debt repayment or establish repayment schedules, based on customers' financial situations.

Locate and notify customers of delinquent accounts by email, telephone, and fax to solicit payment.

Advise customers of necessary actions and strategies for debt repayment.

Persuade customers to pay amounts due on credit accounts or nsf checks.

Located and monitored overdue accounts, using computers, Quick books was the primary system.

Trace delinquent customers to new addresses by inquiring at Internet searches and references.

Marketing of local business in area for contracted work assignments. Customers were business to business and Consumer.

Worked Local San Diego area accounts. Some Clients: American Peptide, ABC Supply, Timekeepers, Yardage town and Cusumano’s

Integra Life Sciences /Vista, California

Accounts Receivables Rep. Contractor April 2013- Dec 2013

Arranged for debt repayment or establish repayment schedules, based on customers' financial situations.

Locate and notify customers of delinquent accounts by email, telephone, and fax to solicit payment.

Advise customers of necessary actions and strategies for debt repayment.

Located and monitored overdue accounts, using computers, Net Suite and Great Plains were the primary accounting systems.

Project where there were over two hundred past due invoices from medical offices and hospitals

That were over 1 year up to 4 years past due in some cases. We collected over Three Million Dollars of debt.

Arranged for debt repayment or establish repayment schedules, based on customers' financial situations.

Locate and notify customers of delinquent accounts by email, telephone, and fax to solicit payment.

Advise customers of necessary actions and strategies for debt repayment.

Located and monitored overdue accounts, using computers, Net Suite and Great Plains were the primary accounting systems.

Project: there were over two hundred past due invoices from medical offices and hospitals

That were over 1 year to 4 years past due in some cases. We collected over Three Million Dollars of debt.

CareFusion San Diego, California

Portfolio Specialist December 2011-March 2013

Arranged for debt repayment or establish repayment schedules, based on customers' financial situations.

Locate and notify customers of delinquent accounts by email, telephone, and fax to solicit payment.

Advise customers of necessary actions and strategies for debt repayment.

Located and monitored overdue accounts, using computers, SAP was the primary accounting systems.

Project where there were over two hundred past due invoices from Hospitals.

Received several monthly bonuses for achieving top collections.

Part of a group set with the task of improving invoicing.

Kintera/Blackbaud San Diego, California

Sr. Accounts Receivables Rep. July 2006-November 2011

Arranged for debt repayment or establish repayment schedules, based on customers' financial situations.

Locate and notify customers of delinquent accounts by email, telephone, and fax to solicit payment.

Advise customers of necessary actions and strategies for debt repayment.

Located and monitored overdue accounts, using computers, Oracle was the primary accounting system.

Customers were mostly non-profits business customers.

Met quarterly goals of liquidation.

Cardinal Health/San Diego California

Portfolio Specialist May 2004-June 2006

Arranged for debt repayment or establish repayment schedules, based on customers' financial situations.

Locate and notify customers of delinquent accounts by email, telephone, and fax to solicit payment.

Advise customers of necessary actions and strategies for debt repayment.

Located and monitored overdue accounts, using computers, SAP was the primary accounting systems.

Project where there were over two hundred past due invoices from Hospitals.

Received several monthly bonuses for achieving top collections.

Pacific Bonding/Two Jinn Carlsbad, California

Collection Manager Sept. 2000-April 2004

Spearheaded the activities of a staff of three specialists engaged in the collection of past due bail bond invoices and two administrative clerks.

Collectors averaged over 100 calls a day.

Organized collection workload to degree an amount of delinquency and assigned accounts to staff for collection, assisted subordinates with collection activities in difficult cases.

Conducted credit investigations, collected delinquent accounts and reported to Management all credit related issues.

Wrote letters and approved form letters for use in collection attempts.

Helped design the collection database.

Initiated auditing the outside collection companies’ work on the accounts assigned and revenue soared.

Helped with the invoicing of all the customer’s monthly.

We Exceeded the Highest Monthly Liquidation goal several times in two years.

Initiated selling of accounts to third party agencies.

Processed and Filed Bankruptcy filings for Chapter 13 customers.

Education:

Schurr High School, Montebello, California/Graduate

Some College:

Chapman University/Credits

San Diego Miramar Collage/Credits

Diocesan Institute/Credits

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