Operations Analyst Team Member

Ranjit Dhaliwal

Summit, MS ***** • 601-***-**** • ******.************@*****.***

Professional Summary

Operations Analyst with advanced mathematical and analytical skills and track record of identifying complex issues, collecting information and developing practical solutions to problems. Strong written and oral communication skills useful in summarizing and presenting findings to decision-makers and developing strategic recommendations. Well-qualified administrative team member bringing leadership qualities. Effective at organization, resolving discrepancies and working with customers to resolve issues. Self-motivated with desire to advance professionally. Skills

Data Modeling

Operational Improvement Planning

Operational Efficiency

Financial Underwriting

Exceptional Customer Interaction

Strategic Financial Planning

SQL

Team Leadership

Critical Thinking

Work History

Operations Analyst, 04/2020 to 07/2023

Wimbley Expedited Services – Blytheville, AR

Data analysis: Collecting and analyzing data related to company's operations, such as transportation routes, delivery times, fuel consumption, and driver performance. Cost analysis: Assessing operational costs and identifying opportunities for cost reduction. Examined expenses related to fuel, maintenance, labor, and equipment, and provide recommendations on strategies to improve cost-effectiveness. Reduced Fuel expenses by 12% within first 2 months.

Performance monitoring: Tracking key performance indicators (KPIs) to evaluate company's operational performance. Includes metrics like on-time delivery rates, fleet utilization, fuel efficiency, and maintenance costs.

Developed and updated tracking spreadsheets using QuickBooks. Fleet management: Assisting with fleet management tasks, including monitoring vehicle performance, coordinating maintenance and repairs, and ensuring compliance with regulatory requirements.

Supported supervisor and associated team members to maintain system functionality. Commercial Loan Assistant, 02/2015 to 01/2019

Pike National Bank – McComb, MS

Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history.

Worked with Senior Loan officials to create application profile in system and review key information at various stages within process.

Documented borrower's information in loan processing system and resolved any discrepancies.

Assembled important legal paperwork and disclosures for borrower. Prepared professional business correspondence on behalf of Senior officials to obtain information and facilitate processing steps.

Consistently ranked among the banks top 5% performers in company's annual review score. Education

Bachelor of Arts: Finance, 03/2015

Jackson State University - Jackson, MS

Bachelor of Arts in Finance, Department Honors

3.6 GPA

Associate of Arts: Business Administration

Southwest Mississippi Community College - Summit, MS Certifications

Foundations of Project Management - April 2023

Languages

English

Native or Bilingual

Punjabi

Native or Bilingual

Hindi

Native or Bilingual

Spanish

Limited Working

Contact this candidate