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General Manager Human Resources

Location:
Cleveland, TN
Salary:
70,000
Posted:
November 10, 2023

Contact this candidate

Resume:

Scott Irvine

201-***-****

ad005z@r.postjobfree.com

OBJECTIVE

Results-driven business professional with over 30 years of multifaceted restaurant leadership experience. Delivering high class innovative and strategic thinking to maximize profits and achieve operations excellence to a successful business.

PROFILE

Extraordinary knowledge of Fast Casual/Full Service business concepts with proven ability to manage multi-unit operations within a Franchisee and Corporate setting.

Self-motivated and organized with the ability to problem solve and work independently.

Advanced insight of growth and development for future opportunities.

Excellent experience in cost management and loss prevention control.

Proven ability to oversee and implement business development strategies and opportunities.

Superior skills with hands on experience managing sales, human resources, public relations, financial, and operational materials.

Exceptional formal and informal communication skills with colleagues and customers.

Successful in retention of employees for high volume businesses.

PROFESSIONAL EXPERIENCE

Inspire brands,Sonic drive in,Atlanta /Chattanooga (March 2023-present)

General manager,Chattanooga area

•reiterate and support standards and growth for revenue and quality growth

•hire and train staff according to Sonic program and rollout

• planned for completion of major and minor repair and maintenance for

Audit ready establishment.

• delivered expectations for monthly “point of purchase” training and credibility

•analyzed and planned for increase in productivity from multiple perspectives

• executed outlook towards effective scheduling for best guest impact.

•assisted with delivering variables that help control labor management and productivity

• general admin to include : inventory, labor, hiring,developing, standard building

building a culture within my store that is conducive for a professional

And worthwhile environment.

7-11 Corporation, Dallas, TX (March 2022 – Present)

Multi-Unit Store Leader – Nashville/Chattanooga Metro Area

Direct operations in multiple stores within the assigned area.

Conduct ongoing training and development for all incoming Store Leaders.

Ensure profit and budget goals are met and deliver reports that analyze lost opportunities.

Plan and conduct monthly meetings with direct reports to train efficient ways to increase bottom line.

Lead execution of ongoing product rollouts/location re-sets per 7-11 standards.

Coach effective OSAT goals through in-store visits that increase customer satisfaction.

Publish new job aides that ensure up-to-date business needs are met.

Review corrective actions from third party evaluations to ensure operational excellence is achieved.

Cross-Trained on the merger of Speedway/7-11 acquisition.

Jim N Nicks Community BBQ, Chattanooga, TN – (August 2019 – March 2022)

Operations General Manager-Georgia

Directly managed and trained the development of BOH & FOH Team Members.

Managed and analyzed inventory for maximum profitability.

Assisted the General Manager with overall labor performance vs. budgets.

Responsible for all training with new product rollouts.

Set plans in place to ensure a safe, clean, and sanitized environment.

Create and execute strategic sales building plans for BOH and FOH.

Execute accrual processes and proactively manage purchases to keep accruals to a minimum.

Create proper steps of service associated with guest feedback metrics.

Control bottom line profitability through expense control and revenue management.

Dinosaur BBQ, New York, NY – (December 2012 – August 2018)

Kitchen Manager

Lead BOH staff on all restaurant execution for annum sales of 18 million dollars.

Assisted General Manager in FOH operations.

Managed all restaurant inventory, placed orders and exercised cost controls for maximum profitability.

Created and developed new recipes for development of new menu items.

Planet Hollywood, Orlando, FL – (March 2003 – December 2012)

Executive Sous Chef – New York, NY

Lead operational and administrative performances of the Culinary departments and staff.

Introduced new products and menú ítems per Planet Hollywoods model.

EDUCATION/CERTIFICATIONS

Culinary Institute of America, Hyde Park, NY - (1988)

AOS Culinary Arts, New Jersey USA – (1987)

National Restaurant Association

Serve Safe: Food Protection Manager Certification #15578151

Serve Safe: Responsible Alcohol Service Training Certification #15543894

All references available upon request



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