Customer Service Data Entry

Aaron Buck B.S. linkedin.com/in/aaron-buck-*a*****6

207-***-**** *********@*****.***

Professional Summary: Dynamic professional servant leader with a proven track record for exceeding expectations when implementing production goals, employee performance standards and team building through effective sustainable managerial practices, market and data analysis and collaborative communication. Creative and dynamic problem solver that has authored operating manuals for specific industry related fields that targeted measurable outcomes, employee accountability, and improvement measures. Aiming to leverage a position with CareerSource Escarosa as the Business Services Manager where my broad skill set and attention to building sustainable relationships in the community and workforce development will increase data driven results for business and job seekers while working to inspire a dynamic team to exceed expectations.

Skills

Superior Customer Service Managerial & Supervisory Leadership Flexible Negotiator

Microsoft Office -Data Entry Oracle Software & Quick Books Time Management

Dynamic Trainer & Presenter ADP Payroll Data Base Business Analysis

Strategic Planning & KPI Results & Data Driven Organized with Priorities

Shipping & Receiving Manufacturing & Maintenance Attention to Detail

Certifications & Training

Leadership Certification Lean Six Sigma Yellow & Green Belt

Managerial Improvement Certification Lean CI: Gemba Walks, Kaizen, Standard Work

Experience

Manager of Operations Builders First Source Milton, FL 2022-2023

Supervised sixty employees including plant managers and supervisors, monitored all operations including fiscal and daily budget and expenditures as well as creating and exceeding quarterly goals.

Created and maintained all employee schedules, performance evaluations, and internal promotions.

Enforced company regulatory policies including state and federal OSHA and Dept. of Transp. (DOT) compliance; Effectively and efficiently addressed and solved any logistical issues.

Consistently motivated and built team moral through effective decision making and interpersonal collaboration and employee engagement.

Vice President of Operations Holly’s Custom Printing Company LLC Hebron, OH 2020-2021

Secured and maintained business contracts to print high volume of materials such as pizza boxes and other restaurant materials with protected logo graphics.

Took over a 10-million-dollar sales budget and within a year sales increasing to 13 million.

Plant Manager Advanced Drainage Systems Livermore, KY 2010-2020

Ten successful years after being promoted to Plant Manager and lead a team of one hundred to win the Outstanding Top Customer Service Award that is nationally recognized among sixty other competing facilities; the following year received second nationally recognized Outstanding Product Quality Award

Consistently implemented Key Performance Indicators (KPI metrics) and methods for continuous improvement relating to plant operations, safety, employee training, and strategic planning

Production Manager Advanced Drainage System Brazil, ID 2006-2010

Consistently planned and implemented production schedules to produce drainage pipes made of high density polyethene (HDPE) with a staff of thirty-five in a large production environment.

Oversaw and monitored all operations including shipping/receiving, material science and maintenance.

QA Manager

Plant Mgr. Trainee Advance Drainage Systems Winter Garden, FL 2002-2006

Efficiently enforced and monitored all quality assurance policies, programs, and processes including effective cost management and employee retention

Safety Manager

Warehouse Manager Daw’s Manufacturing (Better Built) Pensacola, FL 2001-2002

Developed and implemented strength-based training curriculum with measurable outcomes to launch sustainable training program for new hires and fifty employees.

Quality Administrator Daimler Chrysler Corp. New Castle, IN 1999-2001

Lead internal audits in accordance with QS-9000 register; developed daily production strategies and wrote a standard operating manual

Shift Superintendent Teledyne Corporation New Castle, IN 1998-1999

Proficient with the supervision and coordination of all plant departments, labor, and training

Maint. /Assembly Supervisor Borg-Warner Automotive Muncie, IN 1995-1998

Supervised seventy-five skilled tradesman who were assigned and scheduled to perform specific duties in the automotive production industry.

Process Technician (Plastics) Syndicate Sales Plastics Kokomo, IN 1994-1995

Successful experience operating industrial production and supervising other production staff.

Education

BS-Management Indiana Wesleyan University Indianapolis, IN

Plastics: Industry & Tech. Ball State University Muncie, IN

References

Chris Hollingshead, Holly’s Custom Print, (Owner) 740-***-****

Jay Tarrh, enVista, (Supply Chain Change Agent) 812-***-****

Mike Roberts, ADS Pipe, (Business Development Manager) 859-***-****

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