Objective

Detail-oriented administrative professional with over 10 years of experience delivering high quality customer service. I’m seeking an opportunity to apply my diverse skillset in a long-term position that both challenges and inspires me.

Skills

- Outgoing and positive, customer service focused with a passion for helping others.

- Extensive experience with database creation and maintenance.

- Adaptable and able to quickly learn new systems and software, proficient with: Microsoft Office Suite/Schedule Plus, ABC Flowchart, Adobe Suite, Corel Draw, Design CAD, File Maker Pro, Lotus 1-2-3/Notes, Peach Tree Accounting, Quattro Pro 10, QuickBooks, Quicken, Symphony Spreadsheet, and Orange QC.

Experience

Indiana University

Office of Vice President of Research / Accountant and Financial Support Specialist

May 2021 – August 2022

I am responsible for delivering high quality customer service to all levels of Faculty, staff, students, and outside contractors. Responsibilities include answering phone calls for service and scheduling appointments. I maintained inventory of over 40 Capital assets. Responsible for entering all inventory data into a program called KUALI Financial System. Setup travel arrangement through Egencia for new potential new staff members, outside contractors, IU staff, Faculty, students. Help train new Assistant Secretaries. File reimbursements for, IU staff, Faculty, students. Work in the following systems within Indiana University BUY.IU, ChromeRiver, Egencia, and Kuali Financial Systems. Responsible for 5 company Procurement cards. Setup New Suppliers in BUY.IU. Reconciled Monthly reports, worked on Blanket and Yearly PO’s, filled out SSSP forms for new contracts, IU Foundation Reimbursements, ETA to IUF Transfers, and ordered office supplies.

Indiana University

Jacob School of Music / Facility and Inventory Assistant

September 2018 – May 2021

I am responsible for delivering high quality customer service to all levels of Faculty, staff, students, and outside contractors. Responsibilities include answering phone calls for service and scheduling appointments. I help maintain eight buildings for Jacob School of Music as well as inventory of over 10,000 Capital and Non-Capital assets. Responsible for entering all inventory data into a program called KUALI Financial System. I also assist with the front desk Office Assistant with keys, appointments, and other office duties.

Manpower Staffing

Indiana University / Building Services Division / Office Services Assistant

February 2017 – September 2018

I am responsible for delivering high quality customer service to all levels of staff, management and visitors. I generate daily reports, process time tickets, and place orders in KUALI. I also support the Waste Management Team by collecting and analyzing data, creating spreadsheets with specialized interval information. I also set up the new inspection reporting capabilities in Orange QC, and assist with a new tracking system for our waste management team, processing reports from Smart Hub.

Manpower Staffing

Indiana University / Parking Operations / Data Entry Clerk

April 2016 – September 2016

In this role I was responsible for performing inventory counts, processing parking permits, and daily maintenance of spreadsheets and databases.

Service Resource

Administrative Secretary

January 2015 – February 2017

Responsibilities included answering after-hour phone calls for service, scheduling appointments, billing, inventory, updating and maintaining the new client database, processing payroll, and ordering parts.

Christina’s Bakery Delights

Owner

January 2013 – Present

As owner of this popular bakery, I ensure that our customer receive stellar customer service, bake: cakes/custom cakes, cookies, pastries, pies, and breads; I perform all tasks related to inventory, supply levels and sales to customers.

North American Lighting

Operator

January 2014 – October 2014

In this role I built head lamps, operated various machines, completed and processed paperwork, and performed inventory.

Jackson Hewitt

Tax Preparer

January 2011 – April 2014

Assisted clients with tax preparation while providing great customer service, responded to inquiries and provided help and clarification regarding their taxes.

Sony DADC – Employment Plus

Accounting Department

December 2009 – February 2010

While here I created new accounts, verified orders for payments, created and maintained spreadsheets and databases, ensured payments were received and complete, and processed all payments.

HOP Technologies

Sales Associate

October 2009 – December 2009

While providing great customer service I was responsible for setting up new accounts and activations while selling products compatible to the phone that the customer purchased.

Sony DADC – Employment Plus

Account Team Support

September 2009 – December 2009

Responsibilities included placing orders for Disney, verifying order status of shipments, checking EDI BOM’s, creating and maintaining spreadsheets and working in COM and Oracle.

Aramark Rockville Correctional Facility

Administrative Assistant/Food Service Director

June 2005 – January 2009

I supervised offenders at Rockville Correctional Facility while they worked in the kitchen. Responsibilities included: checking in offenders, creating diet load sheets for medical, processing Work Order Reports, processing payroll, and maintaining inventory. Additionally, I created Sox Reports, scheduling, IN 2 Workmate, provided training for all new staff, maintained positive relationships with vendors, and ordered food for the kitchen, rec. dept. and culinary arts.

Education

South Vermillion High School, Clinton IN, High School Diploma

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