Post Job Free

Resume

Sign in

Customer Service Human Resources

Location:
Greer, SC
Salary:
70000
Posted:
November 10, 2023

Contact this candidate

Resume:

Ruben Jauregui

*** ************ *****

Greer, SC 29650

808-***-****

ad003w@r.postjobfree.com

linkedin.com/in/ruben-jauregui-19bb96a5

Professional Summary

Over 25 years Army and Marine Corps experience in customer service and experience, logistics, personnel, and administrative management. Led small, medium, and large teams in occupational training and operations. Ability to work individually, as a team member or manager. Possess problem solving, critical and creative thinking skills. Knowledgeable in human resource management skills. Experience with payroll and benefits, personnel management, employee interviewing and hiring. Performance-focused and detail-oriented professional, interested in pursuing a career in management or Human Resources. Superior communication, interpersonal, organizational and leadership skills. Establish and maintains professional relationships in a diverse environment. Goal-oriented by coordinating and completing required tasks. Organizes reports, programs, and assessments and thrives in fast-paced environments.

*Soft Skills * Recruiting *Training Skills *Leadership Experience * Bilingual * Diversity Skills *Negotiation

*Conflict Resolution *Resilient *Process improvement *organizational management *Development *Quality

HR Generalist, Manufacturing and Union Environment, Sept. 2021 - January 2023, Kohler Company, Spartanburg SC

Hiring new associates: interviewing, screening, and orientation and employee record keeping.

Assist, coordinate and execute employee engagement and relations activities.

Managed inquiries for over 400 employees: 401k, Medical, Dental, Vision, Wellness program, pay inquiries, STD, LTD, Etc.

Initiating performance management, evaluations, wage increases; SAP experience and other HRIS systems

Collaborated at all levels of the organization with regard to guidelines, procedures and processes.

Senior Enlisted Advisor and Manager, October 2020 - June 2021, Korea, US Army

Senior enlisted supervisor, coach, and mentor; managed a 12-member team and 30 weekly religious support programs.

Personnel and Administrative management and oversight of the background checks program.

Training in culture change by setting high standards for quality and safety to support the organization.

Coached other supervisors to improve leader/follower relations in the organization through various leadership initiatives to strengthen human capital.

Training Directorate Supervisor and Senior Manager, Ft. Jackson SC, Jan 2018 - Sep 2020, US Army

Training Operations in Chaplaincy Corps School House.

Supervised a team of over 20 junior and mid-level trainers to achieve mission graduation requirements.

Supervised instruction and training programs of entry level occupational learning material offered to students in their occupational specialty for over 1000 students annually.

Ensured applicant packets were completed accurately by individual instructors and submitted reports to upper management.

Coached and mentored instructors to provide proper care for students to maintain a high level of morale and welfare that increased graduation and future membership in the organization.

Supervised and managed the delivery of learning materials in accordance to training guidance, rules and regulations.

Noncommissioned Officer Academy Instructor, Ft. Jackson, SC, Jan 2016 – Dec 2017, US Army

Trained and developed mid and senior level students to higher management level competencies.

Managed numerous personnel and project operations that were required to successfully complete the training program from start to finish.

Completed training enrollment packets for students to meet eligibility to the training program.

Taught, delivered, and facilitated training requirements in accordance with training regulations.

Created, planned, and managed 13 community service projects to strengthen community bonds.

Managed the Army Master Driver and EHS programs of the organization in accordance with regulations

OSHA and EHS Operations for the Unit.

Observer, coach and trainer and team manager operations, Jan 2014 – Dec 2015, Ft. Irwin, CA, US Army

Observed, coached, and trained small teams in military and religious supports operations within their assigned organizations.

Maintained a fleet of 15 military combat vehicles to meet combat readiness and supervised the preventive maintenance program on a weekly, monthly, quarterly, and annual basis.

Supervised a team of 6 senior personnel to operate as trainers to teams training for overseas contingency combat operations.

Produced various reports on successful training and capabilities readiness and submitted to executive management.

Coordinated and collaborated essential logistical and personnel with other divisions in the organizations to achieve the organizational mission.

Senior Enlisted Advisor and Building Manager, Jan 2009 – Dec 2013, Ft. Belvoir, VA, US Army

Created, coordinated, and managed work order flow and processes to submit to department of public works to maintain the professional appearance of facilities worth $20 million.

Planned, prepared, and managed construction programs/projects worth $3 million.

Supervised, monitored, and trained 10 personnel in the collection of offerings in facilities worth $10K weekly.

Trained and staffed personnel to support over 20 weekly organizational activities.

Planned, prepared, and assisted in the implementation and execution of yearly budgets worth over $1.7 million in appropriated and non-appropriated funds.

Payroll operations and staffing.

United States Army Recruiter, Jan 2004 – Dec 2008, El Paso, TX, US Army

Recruited over 70 employees into the Army by explaining the Army’s mission and employment process.

Prepared prospect packets to include, background checks, medical reports and monitored education milestones of students which were requirements to enlist in the Army.

Conducted market analysis to canvas and establish customer base.

Planned, prepared, and executed recruiting activities in high schools, colleges, and community organizations to expand customer base.

Explained payroll, benefits, compensation packages to future soldiers upon enrollment into the Army.

Education

Enrolled in a master’s degree in Management, HR Concentration, AMU, WV

Bachelor’s Degree in Management, Business Administration Concentration, (AMU), WV

Religious Affairs Specialist, US Army (Senior Manager Level)

Recruiting School Graduate, US Army

Training Instructor/Facilitator, US Army

Observer, Coach and Trainer Academy, US Army

Maser Resiliency Training

School Of Infantry, US Marine Corps

Affiliations

Volunteer Ronald McDonald House and Local Homeless Shelters – Columbia

Building Nations Program in Columbia, South Carolina

Knights of Columbus



Contact this candidate