Customer Service Office Assistant

Cydney Detlie

Los Gatos, CA *****

***********@*****.***

+1-408-***-****

To secure a position in a professional office

Authorized to work in the US for any employer

Work Experience

Office Assistant

Kane Investment Management, Inc. - Los Gatos, CA

September 2018 to Present

1 Answer, screen, and direct calls.

2 Scan and file documents and letters.

3 Confirm and make appointments.

4 Order office supplies.

5 Update Summary Charts and stock market charts daily. 6 Create new client binders.

Biometrics Technician

PAE, Inc. (PacificArchitects and Engineers) - Santa Clara, CA March 2018 to September 2018

• Heavy customer service

• Taking fingerprints for the United States Immigration Service

• Receptionist

Records Clerk

PAE, Inc. (PacificArchitects and Engineers) - Santa Clara, CA January 2018 to March 2018

• Filing

• Handling confidential records and documents for the United States Immigration Department Legal Assistant

Hoffman Law Group - San Jose, CA

August 2017 to December 2017

• Answering Telephone Calls, Directing and Handling Client Questions

• Filing and File Preparation

During the time period of May 1, 2017 to August 20, 2017, I moved back to the Bay Area from Reno, Nevada. Receptionist/Legal Secretary

Richard G. Hill, Ltd - Reno, NV

March 1999 to May 2017

• Trial Preparation.

• Calendar. (deadlines, trial dates and discovery responses)

• Dictation. (correspondence and legal documents)

• Filing and File Preparation.

• Answering and directing incoming telephone calls.

• Organized documents for discovery responses.

Education

Associates in Billing and Coding

American Intercontinental University - Atlanta, GA 2009 to 2011

Paralegal Certificate in Civil litigation

Santa Clara University - Santa Clara, CA

1986 to June 2004

Skills

• retail sales

• customer service

• microsoft office

• receptionist

• Retail

• Microsoft Word

• Excel

• Cash Handling

• Legal Research

• Medical Coding

• Medical Billing

• Clerical Experience

• Transcription

• Adobe Acrobat

• Microsoft Outlook

• Office Management

• Legal Drafting

• Word Processing

• Writing skills

• Microsoft Excel

• Proofreading

• Communication skills

• Organizational skills

• Typing

• Multi-line Phone Systems

• Administrative Experience

• Data Entry

• Personal Assistant Experience

Certifications and Licenses

Paralegal

June 2004 to Present

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