Customer Service Sales
Resume:
Professional Summary
Skills
Work History
SUSAN RENÉE CRENSHAW
**** ***** **, ***********, ** 32303 (C) 850-***-**** *****************@*****.*** Bringing strong knife skills,customer service abilities along with extensive experience in meat cutting and processing.Over 15 years\' experience as a meat cutter and butcher• Highly skilled in processing and cutting all kinds of meat including beef, lamb, fish and poultry items• In-depth knowledge of maintaining appropriate temperatures of meats• Hands-on experience in operating knife and meat-processing equipment• Talented in mixing, tenderizing, preparing, weighing and packaging meat products• Proven record of using hand tools and power equipment to make meat portion control cuts to specifications• Demonstrated ability to maintain high standards of sanitation and personal cleanliness Quick learner
Inventory management
Product stocking
Loss prevention training
Creating and running merchandizing programs
Trash compactor/Baler operation
Adaptability
Prioritizing
Merchandizing and displays
Weights and measures
Hand truck operation
Working in coolers and freezers
Bending, stooping and turning
Attention to detail
Multitasking
Inventory control
Meat cutter 12/2008 to 08/2010
Publix – Tallahassee, FL
Processed all species of meat including offals
knowledge of organic, grass-fed,antibiotic/steroid free meats Followed company procedures to maintain work environment in a neat and orderly condition. Weighed, packaged and labeled meat and seafood products, following proper dating procedures. Refilled and rotated items on shelves to maintain well-stocked inventory. Monitored temperature of cases, shelves and storage areas and reported failures to the manager. Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.
Developed knowledge about products and sales items to answer shoppers\' questions. Packaged and labeled products.
Lifted and maneuvered boxes weighing up to 150pounds. Supervised, trained and developed team members in accordance with company policies and procedures.
Cleaned meat aisles, storage areas and work areas, following all health and safety guidelines. Maintained an atmosphere of enthusiastic customer service. Engaged in suggestive selling and other sales techniques. Established and maintained a positive work environment. Addressed guest concerns and resolved all issues to guests\' satisfaction. Adhered to safe work practices.
Operated and sanitized all equipment in a safe and proper manner. Kept cases and shelves clean and well stocked.
Maintained accurate department signage and pricing. Ensured meats were properly cut in a timely manner. Maintain proper temperature and humidity levels for meat products. 15 years retail experience.
Meat cutter 01/2005 to 07/2008
Winn Dixie – Tallahassee, FL
15 years retail
Cut and trim all species including offals as well as natural,grassfed,antibiotic/steroid free,organic and/or free range meats
Skilled in specialty cuts/roasts such as.: Pork Crown Roast,Kansas City Strip, Full Beef Round steak, Sweetheart Steak, Delmonico
Maintain proper temperature and humidity levels for meat products. Maintained accurate department signage and pricing. Kept cases and shelves clean and well stocked.
Operated and sanitized all equipment in a safe and proper manner. Adhered to safe work practices.
Established and maintained a positive work environment. Engaged in suggestive selling and other sales techniques. Maintained an atmosphere of enthusiastic customer service. Prepared and maintained inventory records.
Cleaned meat aisles, storage areas and work areas, following all health and safety guidelines. Received, inspected and logged all products for accuracy of shipment, temperature and quality. Lifted and maneuvered boxes weighing up to 150 pounds. Packaged and labeled products.
Developed knowledge about products and sales items to answer shoppers\' questions. Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.
Monitored temperature of cases, shelves and storage areas and reported failures to the manager. Weighed and labeled products.
Weighed, packaged and labeled meat and seafood products, following proper dating procedures. Experienced in use of the C.O.O.L system
Meat Cutter 04/2004 to 05/2005
Food lion – Thomasville NC
15years retail
Cut and trim all species including offals
as well as natural,grassfed,antibiotic/steroid free,organic and/or free range meats Skilled in specialty cuts/roasts such as.: Pork Crown Roast,Kansas City Strip, Full Beef Round steak, Sweetheart Steak, Delmonico
Maintain proper temperature and humidity levels for meat products. Maintained accurate department signage and pricing. Kept cases and shelves clean and well stocked.
Operated and sanitized all equipment in a safe and proper manner. Adhered to safe work practices.
Established and maintained a positive work environment. Engaged in suggestive selling and other sales techniques. Maintained an atmosphere of enthusiastic customer service. Prepared and maintained inventory records.
Cleaned meat aisles, storage areas and work areas, following all health and safety guidelines. Received, inspected and logged all products for accuracy of shipment, temperature and quality. Lifted and maneuvered boxes weighing up to 150pounds. Packaged and labeled products.
Developed knowledge about products and sales items to answer shoppers\' questions. Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.
Monitored temperature of cases, shelves and storage areas and reported failures to the manager. Weighed and labeled products.
Education
Certifications
Weighed, packaged and labeled meat and seafood products, following proper dating procedures. Experienced in use of the C.O.O.L system
Meat Cutter 10/2002 to 03/2004
Piggly Wiggly – Grantsboro, NC
15years retail
Cut and trim all species including offals as well as natural,grassfed,antibiotic/steroid free,organic and/or free range meats
Skilled in specialty cuts/roasts such as.: Pork Crown Roast,Kansas City Strip, Full Beef Round steak, Sweetheart Steak, Delmonico
Maintain proper temperature and humidity levels for meat products. Maintained accurate department signage and pricing. Kept cases and shelves clean and well stocked.
Operated and sanitized all equipment in a safe and proper manner. Adhered to safe work practices.Established and maintained a positive work environment. Engaged in suggestive selling and other sales techniques. Maintained an atmosphere of enthusiastic customer service. Prepared and maintained inventory records.
Cleaned meat aisles, storage areas and work areas, following all health and safety guidelines. Received, inspected and logged all products for accuracy of shipment, temperature and quality. Lifted and maneuvered boxes weighing up to 150pounds. Packaged and labeled products.
Developed knowledge about products and sales items to answer shoppers\' questions. Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.
Monitored temperature of cases, shelves and storage areas and reported failures to the manager. Weighed and labeled products.
Weighed, packaged and labeled meat and seafood products, following proper dating procedures. Experienced in use of the C.O.O.L system
Meat Cutter 06/2000 to 02/2002
Harvey\'s – Tallahassee, FL
Wrapped meatsstocked and blocked lunchmeatsoperated hopper to make ground meatsoperated tenderizer to make cubed steakoperated band saw for bone- in meatscleaned, rinsed, and sanitize all equipment and blockscleaned casescustomer service
Meat Cutter Apprentice 11/1999 to 05/2000
Harvey\'s – Tallahassee, FL
Worked beside Meat Managerlearned how to cut meats of all specieslearned how to operate equipment in meat roomKept cases stocked and rotatedcustomer service Cashier 11/1997 to 11/1999
Harvey\'s – Tallahassee, FL
Ran cash registerbagged groceriescustomer service
Mother and Wife 06/2010 to Current
Stay at home Mom – Tallahassee, FL
GED: 2012
A. C. E - Tallahassee, FL
Merchandizing Demonstrating Interviewing
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