Nicole Lang~MBA~PMP

Stamford, CT ***** ● 203-***-**** ● aczzwq@r.postjobfree.com www.linkedin.com/in/nicolellang

PROJECT/PROGRAM MANAGER

Program manager with MBA and 15+ years’ experience in information technology (IT), strategy and project management. Demonstrated leadership ability in management of project budgets ($2M), cross-functional teams (40+) and IT portfolios (50+ projects). Leverages IT technology to further business.

Relevant career accomplishements include:

Directed team of 40 in Disaster Recovery of 50+ Tier 1 applications (e.g. SAP, cash register)

Led IT team of 15 people across IT departments (storage, desktop, architects, backup) to implement Cloud based desktop Backup Solution to 2000 users.

Analyzed and recommended solutions for IT process improvements and stop gap measures.

Created documentation templates to use across all IT projects to bring uniformity to project structure and system builds and deployments.

Directed team of 7 in implementing a HIPPA compliant collaboration cloud service. This included working directly with the business and security for compliance requirements.

Identified/implemented cost and time saving solutions, saving $24K+ and 10 days per project.

Led first-time security implementation of SAP HR module, saving $100K in project expenses

Areas of Expertise

IT Infrastructure • Portfolio Management IT • ITIL Solutions • Cost Reduction • Stakeholder Engagement • Application Development • Strategic Partnerships • Technology Roadmaps • Project Leadership • Technical Leadership • Budget Management • Process Improvement • Project Management • Resource Allocation • Program Management

PROFESSIONAL EXPERIENCE

Gen Re Trumbull/Stamford, Connecticut Sept 2015 – Jan 2016

Global property/casualty and life/health reinsurance company with network of 40 offices around the world

IT Infrastructure Project Management Consultant

Led team of 40+ IT/business professionals and management in restructuring of $15M disaster recovery program.

Yale University New Haven, CT July 2014 – Nov 2014

Ivy League research university with 12,000+ students and 4,000+ employees

IT Infrastructure Project Management Consultant

Oversaw management of IT portfolio (50+ projects, $50K to $500K budgets), resource allocation and roadmap for future projects. Introduced tracking processes for infrastructure resources and created project proposals.

Independent Computer Cosultant Stamford, CT May 2013 – Present

Owner and operator of AskMsIT.com providing personalized IT services to small businesses and individuals. Some of the services include office productivity help and training, website support and maintenance, purchasing advice and resolutions to Windows and Mac issues.

Purdue Pharma Stamford, CT Aug 2002 – Feb 2014

Manufacturer of OTC and analgesic products with peak annual revenues of $2B+

Project Manager, Document Management Application (2009 - 2014)

Directed complete project lifecycle and daily support in collaboration with business teams, ISQA, IT and vendors.

SAP Security Administrator (2006 – 2009)

Managed administration of SAP system (six modules) supporting 2,500 employees, working with SAP developers and business users to provide secure system access. Managed off-shore support for business/SAP teams and worked with external auditors to audit SAP systems and provide proof-of-security controls.

Sr. Unix Manager (2002 – 2006)

Managed team of 15 (six direct reports, two offshore, other IT infrastructure resources) and 40 vendors in 20 project initiatives per year, including upgrades, new module and SAP/HR system implementations and Disaster Recovery testing associated with 24x7 document compliance system.

Putnam Investments Boston, MA Jan 1998 – Aug 2002

Privately owned investment management firm with $359M in revenues

Unix Distributed Systems Manager (2001 – 2002)

Unix Team Leader & Administrator (1998 – 2001)

Led UNIX distributed support team in strategic technology projects for 350+ node environment across four US locations. Assisted with policy and procedure development.

Previous Roles:

UNIX Administrator: State Street Bank & Trust, Eastern Connection, Massachusetts Water Resources Authority; led UNIX-based projects supporting 250+ users.

EDUCATION

Simmons Graduate School of Management, Master of Business Administration in Finance, Boston, MA

Northeastern University, Bachelor of Science in Computer Science, Boston, MA

Project Management Institute, Project Management Professional (PMP) certified

ITIL v3 Foundations Certified

Member of the National Association for Professional Women (NAPW) and a member of the Leadership committee for the Fairfield County Chapter

VOLUNTEER COMMUNITY ACTIVITES

Board President, Pinewood Estates Association, Inc. Stamford, CT April 2014 – Present

Board Digital Communications Secretary, Strawberry Hill Neighborhood Association. Stamford, CT April 2016 – Present

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