Customer Service Representative

Rodbec Jan Cuison

• zone ** Block * Lot **

• Talisay City, Western Visayas, 6115

• 090********

• **************@*****.***

Summary

Call center associate with exceptional skills in servicing inbound calls for information and assistance. Documented success in resolving customers’ problems by clarifying issues, along with a great ability to handle complaints and problems. Precise a results-oriented with exceptional organizational skills.

Education

Leonora S. Salpantan, San Miguel, Western Visayas

High School Diploma

April 2005

Graduated -

Negros Occidental Language Information Technology Course, Bacolod, Western Visayas

Tesda, Vocational

November 2012

Graduated -

Employment History

Panasiatic Solution, Bacolod, Western Visayas

Customer Service Agent December 2012 - April 2013

evolutionworld, Quezon City, Metro Manila

Transcriptionist December 2016 - April 2017

Hobbies & Interests

• Playing musical instrument: guitar or piano

• listening relaxing music

• I love watching magical movies

Professional Skills

Knowledge Retention.

An agent's mission is to provide the highest quality support to customers. ...

Attention to Detail. ...

Organization. ...

Flexibility. …

Beginner

Friendly. ...

Calm Under Pressure. …

Effective Communication Skills. ...

Speed.:

Languages

English, Tagalog, and Bisaya:

Beginner

References

Richlyn Carmelotes

friend

+639*********

***********@*****.***

angelie Renz

Friend

+639*********

*******@*****.***

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