Customer Service Representative
Resume:
LAURO CAMBANGAY SIGUA JR.
*-*** **** * ***** Apalit, Pampanga, 2016
Mobile Number : 093*-***-****
E-mail Add: *******@*****.***.**
SUMMARY
Dedicated employee who provides exceptional service through flexible, efficient and productive work performance.
HIGHLIGHTS
Organizational skills
Leadership Skills
Strong interpersonal & Good communication skills
Computer Savvy
Hardworking
ACCOMPLISHMENTS
Promoted to MIS Head after 5 months of probationary period
Promoted to Account Officer after 5 months of employment.
Awarded as the “Best in Customers Relations", 2002,Team One Foods
Corporation.
Awarded as “Best in Leadership” from Elementary to High school
EXPERIENCES
Apr.19,2016 VXI Holding Inc. Quezon City
To Jan.23, 2017 Sales and Billing Representative
Resolve Customer’s Issue (AT&T Acct)
October 2, 2014 Sitel Philippines Ortigas City
To March 5, 2015 Customer Service Representative
Resolve Customer issue (Toys “R” Us)
March, 2014 Transcom Asia Pasig City
To Technical Support Representative
May, 2014 Provide Technical assistance to the customer (Talk Talk)
June, 2010 LIFE BANK FOUNDATION INC. Sta. Maria Bulacan
To Account Officer
August, 2012 Compiled Statistical information for special reports
Planned for weekly and monthly funds.
Forwarded balances monthly and yearly.
Recruited members and supervised their accounts.
April 2003 JOLLIBEE FOODS CORPORATION Apalit,Pampanga
To Service Crew
Sept. 2003 After 2 months, promoted to production controller.
Manage and maintain the food flow.
April, 2002 TEAM ONE FOODS CORPORATION Apalit, Pampanga
To Service Crew
Sept.,2002 Awarded as “Best In Customer Relations”
Serves food according to the standard
EDUCATION
2003-2005 La Consolacion Univ. of the Phils. Malolos City of Bulacan
BS Com.Sci. / BS HRM
Won the 1st runner-up in Declamation Contest
Granted as an SSP Scholar of CHED.
2001-2002 Saint James School Apalit,Pampanga
3rd Honorable Mention
Leadership Awardee
1998-2001 SYSTEMS PLUS COMPUTER COLLEGE Caloocan City
3RD Honors/Model Student
Leadership Awardee
1996-1998 Eulogio Rodriguez Elem. School Caloocan City
1st Honorable Mention
Best in Leadership
PERSONAL INFORMATION
Birth date : April 21, 1984
Gender : Male
Civil Status : Single
Citizenship : Filipino
Height : 5”5’
Weight : 143 lbs./ 68kg
CHARACTER REFERENCES
Mrs. Jennylyn T. Daep
Public Teacher, Sto. Rosario Elem. Sch.
Mr. Homer Yanga
Manager, Buger’s Jewelry Shop
Apalit, Pampanga
Mr. Clint Thomas Villagonzalo
Teal Leader, VXI Global Holdings U Verse Blue
Walter Mart, Munoz Quezon City
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Applicant’s Signature
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