Customer Service Accounts Payable
Resume:
Jovanna Young
Scottsdale, AZ *****
*********@*****.***
Skills
Computers: IBC, MAC/Compatibles/Software: Microsoft Word, Excel, AS400, Title Management, JDE, SAP- R/3, ScheduAll, Xytech, Great Plains, Softrax Financial Solutions, Outlook/50wmp, 10 Key
Experience
Renaissance Personnel Agency, Scottsdale, AZ March 2016 to Present
Accounts Receivable Clerk –Advanced Food Systems
Posts cash to customer accounts that is received from lockbox, wires, and ACH in GP’s and Softrax.
Create credits and debits on accounts.
Reconcile accounts.
Collect on past-due accounts.
Research and post unapplied cash.
Communicate with customers regarding past-due payments.
Universal Studios, Universal City, CA January 2004 to November 2014
Accounting/Billing Clerk
Reviewed all work orders before uploading to AS400-Orbit.
Billed clients in ScheduAll and Xytech and created DCS billing statements.
Communicated with schedulers to resolve billing discrepancies.
Used SAP/R3 to review and research payments.
Researched and corrected incorrect charge numbers.
Processed customer credit card payments.
Universal Studios, Universal City, CA January 2001 to December 2003
Accounts Payable Clerk
Reviewed invoices for accuracy and completeness before processing for payment.
Obtained authorized signature prior to vendor payments.
Researched invoice discrepancies.
Assigned G/L account codes to invoices.
College of the Canyons, Valencia, CA August 2003 to December 2005
P/T Evening-Weekend Office Assistant-One person Office
Opened and closed the College Access Center in the evening and on the weekends.
Answered questions regarding the registration process.
Provided clerical assistance.
Maintained the petty cash drawer and sold school supplies to students.
Universal Studios, Universal City, CA December 1999 to December 2000
Customer Service/Research Clerk-Temporary
Researched and resolved problems related to unpaid invoices.
Answered and followed-up on calls regarding royalty payments.
Provided invoice copies to requesting customers.
Answered the phone and greeted and directed customers to proper departments.
Education
College of the Canyons, Valencia, CA - Associate Degree in Business-Computer Applications
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