RICARDO SANDOVAL TERRY

*** ********* *****, ****** *******, TX 76548 C: 254-***-**** aczznb@r.postjobfree.com

PROFESSIONAL SUMMARY

Signal Support Systems Specialist, with 4 years providing rapid client-centered technical support. Work with ease in high stress, frequently changing environments. Respected and dedicated professional with experience, providing internal employee development, team effectiveness, and leadership development. Able to design and implement strategic plans and develop high performing teams. Devises innovative strategies to resolve recurring computer and network problems. Approachable, friendly and committed to resolving computer problems in a timely and thorough manner to maintain network capabilities.

SKILLS

Mechanical and Electrical principles

Preventive maintenance procedures

Line installation and writing techniques

Communication security policies and procedures

Strong communication skills

Telecommunications Equipment Installer and Repairer

Training employees on radio operation, and communication systems

Experience with personnel management, establishing priorities, and complying with deadlines

Use of computer consoles and peripheral equipment

Computer systems concepts

Planning, designing and testing computer systems

Radio Operator

Patient

Focused

Self-Driven

Mobile data devices installation

Internal components installation

Experience with DAGRS, SINCGARS, JCR, FBCB2, MBITR, BFT, OE-254 Antenna, COM201B Antenna, QEAM Antenna.

Security clearance

Managed over $1,000,000 worth of government equipment

WORK HISTORY

25U Signal Support Systems Specialist, 08/2013 to current

U.S. Army – Fort Hood, TX

Maintained 90% uptime on company networks through careful and preventative maintenance.

Resolved computer hardware and software, printing, installation, word processing, email, and operating systems issues.

Trained both internal and off-site users in repairing and resolving recurring issues.

Primarily responsible for working with battlefield signal systems and terminal devices.

Restored data, operating systems, files, documents and drivers.

Responsible for Installed software and operating systems on 46 company computers.

Field Radio Team Supervisor, February 2016 – November 2016

U.S. Army – Camp Hovey, South Korea

Planned and executed training to over 200 employees involving High-Frequency (HF), Amplitude Modulation (AM), Frequency Modulation (FM), network setup and management, and in the Single Channel Ground and Airborne Radio System (SINCGARS).

Installing and maintaining HF, AM, and FM systems in military vehicles.

Selected to monitor Radio and SATCOM communications for the entire Peninsula for a month.

Managed and supervised 8 personnel.

Supervisor, January 2015 - January 2015

U.S Army – Grafenwoehr, Germany

Selected for a two-man team to represent our company to fly back into Germany and ensure our equipment that was left behind, makes its way back to the states safely.

25U Signal Support Systems Specialist, September 2014 – December 2014

U.S Army - Germany

Hohenfels, Germany

Installed and monitored a Retrans site for the brigade, ran 2 stacks with AN/ VRC-92F in a HMMWV. Worked with Albanian soldiers at Retrans site.

Grafenwoehr, Germany

Network support communication on-site, for laptops and printers. Part of a 24/7 on call team for troubleshooting computers in the Mayor Cell.

Selected to escort Majors and below to and from Airports and Hospitals. Giving positive and excellent feedback to my chain of command on my performance.

Built strong bonds with foreign nationals.

Ramstein, Germany

Volunteered to stay in the country to assist in completing the mission by taking on the role of Human Resources, annotating personal data and tracking the remaining personnel leaving the country.

Delivery Driver, 04/2013 to 07/2013

Pizza Hut – Harker Heights, TX

Worked part time averaging 30 hours a week, solely for the experience of having a job and earning my own money, while still going to school. Delivered customer’s orders in remarkable time. Bringing satisfaction and outstanding ratings towards Pizza Hut.

EDUCATION

Associate of Science: Engineering, Current

Central Texas College – Killeen, TX

AIT: Fort Gordon, GA

Electronics Operating and Maintaining Signal School, October 2013 – February 2014

514 Hours

High School Diploma: 2013

Harker Heights High School – Harker Heights, TX

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