Customer Service, Manager, BOSM with a Human Resources Concentration

Amanda C Strange

**** ******** ****, *** ****** TN, 37820 865-***-****) *******.*******@*****.***

Dear Human Resources Manager:

I am applying for a position as a Human Resources Specialist. With my education and prior training, I think that I am a good fit for this position. Experience I have gained demonstrates the strong team building and leadership skills need for this position. My college education has enabled me to take my hands-on experience and polish it so that I will excel in my field.

By keeping employee morale and customer relations at a high point, I could ensure excellent customer service. If I became aware of an issue I could counsel employees in a constructive and positive way making sure that the issue was resolved in a timely manner. If problems still occurred the, proper steps would be taken to see that the issue did not occur again.

Thank you for taking time out of your busy day to review my attached resume. I understand as a professional that it is important to make sure that you have the right fit for every job in your company. With my high energy, fast pace and understanding of people, I truly believe that I would be a great fit for your organization. As I’m currently in the job market, I would like to interview for this position and make a great future for the both of us. You may contact me via my mobile number, 865-***-**** or home phone, 865-***-**** to set up an interview.

Best regards,

Amanda C Strange

Amanda C Strange

1938 Rutledge Road, Market TN, 37820 865-***-****) *******.*******@*****.***

Objective

To obtain the position of an Office/Human Resource Assistant with a company that has strong values and work ethic.

Education

Tusculum College Morristown, TN

Bachelor of Science in Organizational Management, Concentration in Human Resource Management

GPA: 3.4

Skills and Abilities

Related Course work:

Organizational Writing, Employment and Labor Law, Staffing the Organization, and Compensation and Benefits

Management

Skills have been attained in management over the past 15 years as I have been a manager at several casual dining establishment.

Interviewed, hired, trained and supervised up to 20 employees

Opened and closed store, completed operations and personnel documentation, monitored and regulated weekly inventory, completed on board training for new hires and terminated employees as necessary

Created and maintained an excellent customer service environment for employees and customers

Enhanced employee performance through fair and consistent management practices

Achievements:

Contributed to the team success of two different stores which reached sales of more than one million dollars, annually, at two separate locations.

Communication

Communicates easily in oral and written form

Leadership

Demonstrated leadership skills, which produce strong associate productivity

Recently elected 2017-2018 New Market Elementary PTO Vice President

Experience

PLANET SYSTEMS, INC OPERATOR DANDRIDGE, TN

May 2015-October 2015

Answered calls for an at home shopping network

Insured customers desired product was available

Filed orders by computer and or by hand when it was necessary

Kept a professional manner always during sales transactions

KFC (JRN) ASSISTANT MANAGER MARYVILLE, TN AUGUST 2009- NOVEMBER 2010

Responsible for 40 plus employees in a million dollar plus dollar store

Running full shifts, paperwork including nightly, weekly and monthly Microsoft Excel worksheets and workbooks

Making daily deposits and managing money

HOT TOPIC SEASONAL SALES ASSOCIATE KNOXVILLE, TN DECEMBER 2007- JANUARY 2009

Greeting customer in a timely manner and insuring they had a great experience while shopping

Worked Cash Wrap area

Did nightly closing task

KFC (JRN) ASSISTANT MANAGER KNOXVILLE, TN

JULY 2002- JULY 2007

Supervised more than 40 employees in a store which produced more than one million dollars in sales annually

Making out schedules, counting and filing inventory, filling stock orders

Opened and closed store and doing all necessary paper work, establishment and termination of employees

Insuring to maintain a clean and safe environment for good food to be served

Contact this candidate