Supply Chain Management

Pragya Tiwari Page * of 2-408-***-****

PRAGYA TIWARI

Cupertino, CA 95014 408-***-****

https://www.linkedin.com/in/pragya-tiwari1 ************@*****.*** Visionary and results-driven Senior Project Manager offering assertive, compelling style that has proven to be transformational and profitable. Versatile executive strategist recognized for having superior operational strategy management skills, exceptional partnership development abilities, and outstanding business acumen. Progressive and innovative, highly valued for expertise interpreting business vision and strategy, translating objectives into actionable plan AREAS OF EXPERTISE

Portfolio Management Solution Design/Deployment SAP/Oracle Source to Pay Program Management Strategy Planning/Execution Salesforce Quote to Cash Process Improvement Agile Delivery Service now CRM Product Management Cross-functional leadership Order Management Manufacturing PROFESSIONAL EXPERIENCE

Dell/EMC2, Santa Clara, CA Aug 2011-Present

Sr. Project Manager/Principal Business Systems Analyst Partnered with business stakeholders, processes owners and acted as global champion in supporting new Product Introduction (NPI) for hardware/software, Product Deployment processes (PDP) and End of Life (EOL) management. n Managed projects involving, product lifecycle management, product strategies, and roadmap planning n Prepared business requirements from Stakeholders across the organization, ensuring functional specifications matches business goals and conducted unit, integration and user acceptance testing (UAT) n Developed project charter, scope, tasks, schedule, requirements, budget using Agile (Scrum using JIRA)/Waterfall methodologies

n Facilitated program meetings and kept executives, key stakeholders, cross functional team members and project team members on project status, program constraints, risks/issues, resolution and mitigation plan n Partnered with sales, sales Ops team and customer support Team, identifying areas Process Improvement and best business practices

n Partnered with Supply Chain on gap analysis, articulated business need, and proposed solutions n Defined functional components of CRM requirements, leading business solutions in Salesforce.com n Facilitated and captured User stories covering; user stories and acceptance criteria including conducting workshop for different cross functional team

n Grouped user stories into achievable components and also established relationship on functionality (cleaned up stories based on functionality and interdependency and grouping) n Acted as Scrum Master and Ran 3 Weeks sprints plan (Conducted daily scrum call with teams) n Conducted Product demos with product owners during and after each sprint n Published Story consumption hours based on past sprint consumption and adjusted future sprints accordingly n Acted as SME for Servicenow modules: Change Management, Configuration Management, Release Management, Problem Management, Knowledge Management, Case Management module Pragya Tiwari Page 2 of 2-408-***-****

Finisar, Sunnyvale, CA Jun 2007 –Jul 2011

Sr. Program Manager/Supply Chain

Lead New Product (NPI) and process development activities from project inception through post launch and ensuring products are transitioned to production within cost, quality and capacity parameter n Collaborated with customers and internal stakeholders to scope work, set business goals, identify appropriate resources and develop schedules. Created business scenarios to conduct the end-to-end testing. Assist testing team, as needed to ensure all testing was completed on time

n Managed roadmap and goal planning, communicating project status and KPIs to management team and project team members

n Anticipated, identified and monitored program risks and bottlenecks. Collaborated with engineering managers to control risk exposure by developing appropriate mitigation and contingency plans n Represented supply chain team in SOX audits, walked thru Source-to-Pay processes covering Procurement processes; Purchase Requisition, Purchase order and Payments

n Managed operations through sales/order, inventory, logistics and RMA n Acted as a Supply Chain SME and managed daily activities of projects working with cross-functional teams involving Product Managers, Operations, IT, SCM, Sales, Marketing, Release Management, and Support team Nvidia, Santa Clara, CA Dec 2006 –Mar 2007

Supply Chain Consultant

n Responsible for production scheduling and comparing capacity versus backlog, giving management and foremen visibility to their cyclic capacity and lead-time curve

n Owned onsite and offsite Inventory Management, KPI’s to monitor vendor performance, Supplier on time, open POs, WOs, and Internal Orders

Soma Networks, San Francisco, CA Jan 2006 –Jun 2006 Sr. Supply Chain Analyst

n Defined Oracle manufacturing and order management processes by utilizing all aspects of system set up of Oracle11i manufacturing and order management

n Reviewed, analyzed, and modifed plans based on actual production activities and capacity utilization, performed weekly supply/demand analysis and reviewed with demand planning and procurement team WJ Communication, San Jose, CA Feb 2005 –Sep 2005

Sr. Demand Planner/ Scheduler

n Prepared and maintained accurate master schedule and reviewed newly engineered jobs for appropriate shop routing including Planning, scheduling, and monitoring materials through production cycle n Participated and Review MRB, MCO, ECOs to determine the disposition of material and the impact on Production Schedule n Estimated, negotiated, purchased and developed delivery schedules for raw materials and finished products Marvell Semiconductor, Sunnyvale, CA Jan 2003 –Feb 2005 Document Control Analyst

Fairchild Fasteners, Simi Valley, CA April 2001 –Dec 2002 Business Analyst (Planning Specialist)

CERTIFICATION AND EDUCATION

MBA in Information Technology from Institute of Productivity & Mgmt (1998-2000), Lucknow, U.P, India Diploma in IT Systems, Tulec, Lucknow, U.P., India PMP Lean Six Sigma SFDC Admin ITIL Scrum Master Force.com SaaS IaaS APICS

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