logistics, supply and management

KRYSTAL L. JENKINS

**** ****** **** **********, ******* 35068

205-***-**** or 205-***-**** *******.*********@*****.***

LOGISTICS & SUPPLY MANAGEMENT

Highly skilled logistics and supply management professional with specialized experience planning provision, movement, and control of mission-critical equipment and inventory for the United States Army. Proven history of coordinating large-scale supply operations in support of a wide range of requirements.

Logistics Management Team Leadership Supply Chain Management Distribution Transportation

Cost Control Operations Management Training & Development Vehicle / Fleet Management Inventory

Maintenance Asset Management Resource Allocation Operational Reviews Process Evaluation

Adherence & Compliance Process Improvements Sustainment Strategic Planning Problem Solving• Active Secret Clearance

PROFESSIONAL EXPERIENCE

ASSISTANT MANAGER, WENDY’S RESTAURANT, ALABAMA MAY 2015- CURRENT

Duties (including but not limited to):

• Comply with food safety procedures

• Work with management team to meet sales goals

• Manage food and labor costs

• Execute Wendy's company policies

• Monitor food inventory levels

• Manage and maintain safe working conditions

• Manage crew member employees

• Interview and recommend crew members for selection in hiring

• Provide proper training of crew members

• Maintain fast, accurate service and provide top-notch customer service

PSI (Personnel Staffing Inc), AUTOMOTIVE (KAMTEK), ALABAMA FEB 2015- MAY 2015

Duties (including but not limited to):

•Examines goods/parts for deficiencies and conformance to standards

•Assembly of automotive parts

OPERATIONS LEAD, HHGREGG, ALABAMA AUG 2014- FEB 2015

Duties (including but not limited to):

•Check in transfer trucks and ship out product

•Check in trucks and verifying any variances with management

•Conduct daily spot check or cycle counts

•Verify all returns from previous days business utilizing the Returns Reports

•Must understand all office functions including balancing of the store safe and counting down cash .

•Acts as a role model and personally contributes to the attainment of store goals.

•Open Customer Service counter and office in preparation for days business

•Email spot checks once verified with management

•Process sales transactions for customers

•Ticket modifications for delivery resets or price modification

•Manage the office and all office paperwork.

•Charge card overrides authorization and check approval

•Train new associates on Point-Of-Sale (POS) transactions and inventory control procedures

•Work with delivery office to improve and review delivery paperwork

•Oversee and make sure the condition of the warehouse is kept clean and in good condition for the store selling process

•Assist in resolving customer issues and complaints; escalate issues to management team as necessary.

•Fill in scheduling voids for Customer Service Merchandisers when there is a call-in or personal day

ELWOOD STAFFING, WAREHOUSE /AUTOMOTIVE (WKW), ALABAMA July 2013- AUG 2014

Assist in the coordination of the logistical functions of the company. Assist in the coordination of the flow of work and materials within or between departments of the company according to demand from customers. Aid in the distribution of production, work, and shipment/production schedules; confer with department supervisors to determine progress of work and completion dates; and assist in the compilation of reports on progress of work, inventory levels, costs and production problems.

Duties (including but not limited to):

•Assist in the compilation of schedules and orders, such as production, work flow and transportation

•Assist in monitoring work progress, provides services, such as information/reports, and directs work flow and expedites where necessary

•Schedules production and maintains inventory of materials and goods to meet customer/production demands

•Revise production schedules when required due to design changes, labor or material shortages, backlogs, or other interruptions, collaborating with management, marketing, sales production, and engineering

•Examines documents, goods/parts, and monitors work processes for completeness, accuracy, and conformance to standards and specifications

•Assist in Inventory Management: order materials and supplies, control inventory, track/trace inventory

UNITED STATES ARMY RESERVE, Various Locations 1992-2013

Land-based national military defense organization with more than 1 million members. Retired 1 June 2013. Called to active duty in support of Operation Iraqi Freedom, Operation Enduring Freedom and War on Terror. This included two tours in Iraq, one in Qatar and Camp Shelby mobile training site.

Jobs included during deployment but not limited to; CL I Officer In Charge (OIC) 13 Support Command - Expeditionary), Support Operations Plans and Policies Officer/ 321 Sustainment Brigade (2009-2010), Training Officer/ 177th Armored Brigade (2007-2008), Supply & Services OIC/ 352nd Sustainment Brigade (2006-2007) and Supply & Services OIC/ 787th Sustainment Battalion (2003).

Directed distribution of Class I support inventory for Operation Iraqi freedom. Managed movement of operational rations (OPRATS), bulk water, and bottled water. Supervised and guided three subordinate sustainment brigades. Orchestrated joint operations between both higher and subordinate Class I sections across multiple areas of operations. Assured uninterrupted supply and delivery via use of LOGCAP staff and assets in distribution operations. As Contracting Officer Representative, handled the contract for Iraq Oasis Bottled Water distribution planning for 6 locations and multiple facilities. Provided training and employee care for 2 officers and 4 NCOs.

Managed maintenance, supply, services, transportation, and bulk fuel for Fragmentation Order (FRAGO) production. Evaluated requirements, authored drafts, and communicated with officers to finalize and publish orders. Monitored orders throughout mission completion. Cooperated with multiple teams to plan current and future external support operations. Administered support concepts for operations. Maintained historical data. As acting Areal Port of Embarkation Officer in Charge, facilitated redeployment of soldiers to the United States by managing transportation, housing, customs, security, training, and supplies.

Coordinated 5 subordinate units in executing external supply and service support operations. Utilized logistics data to develop key recommendations on subordinate unit logistics profiles. Assured a flexible support base and directed team members in anticipating support requirements. Maintained team readiness and compliance with mission and mobilization standards. Provided training, mentorship, and guidance to supply and services teams. Drove adherence to command polices, directives, and safety protocols.

REGIONS BANK, Data Processing Sorter Operator, Balancing Associate, Shift Supervisor,

Riverchase, Alabama 1996- July 2013

Manage customer service and support for bank clients and associates. Provided leadership, resources, and supervision for eleven employees by distributing work assignments and assuring the timely processing of nightly volumes. Facilitate process design, development, and documentation. Ensure that daily operations align with internal policies, procedures, and quality guidelines. Motivate team members to achieve and surpass service and productivity performance expectations. Maintain customer relationships across multiple communication platforms. Update and disseminate knowledge on internal and industry policies and procedures.

Boosted production numbers, enabling the bank to process an increased workload that grew from 900 to more than 2 million checks.

Drove staff adoption of new software by providing training and support.

FORMAL EDUCATION

Bachelor of Arts, General Arts / Military Science

Jacksonville State University, Jacksonville, Alabama

REFERENCES

Cedric Crawford (Wendy’s General Manager) 205-***-****

Roger Tessier (HH GREGG General Manager) 256-***-****

Sharon Miller (Regions Supervisor) 205-***-****

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