Project manager, Program Manager, IT Manager, IT Director

Ramya Battineni

**** *. ***** **** ***** Mobile: 602-***-****

Gilbert, AZ 85234 *****.*********@*****.*** Home: 602-***-****

Technically proficient, business savvy leader, and management professional with vast experience in diverse range of technologies within multiple industry settings. Demonstrated success managing Software Design, Quality Assurance, Development, and Delivery of complex projects spanning Enterprise Applications Development, Road Maps, iOS/Android Apps, system integrations, Project Portfolio Management & Analysis, Data Migrations, and Reporting. Solid management skills, capable of leading and motivating individuals to maximize levels of productivity, while forming cohesive team environments. 96% record of on-time project delivery with 100% history of staying within budget.

Core Competencies

IT Governance

Complex Project Management

Software Engineering

Quality Assurance

Data Warehousing

Product Development

Team Building & Leadership

Strategic Planning

Customer/Vendor Relations

Change Management

Budget Management

Agile Scrum

Technical Skills

Languages: SQL, PL/SQL, UML, HTML, Java, J2EE, .Net, C#, T-SQL, XML, DHTML, Angular, Bootstrap, JQuery

RDBMS: Oracle, MS SQL, MySQL, Mongo DB

Tools: ETL, EDI, Rational Rose, VSS, MS Visio, MS Office Suite, Rational Clear Quest, Clear Case, JIRA, RedMine, TOAD, SQL Developer, HP PPM center, SAP BI/BO, Crystal Reports, Share Point, Nimsoft, MS Visual Studio 2010, TFS 2015, MS Test Manager 2013

S/W Methodologies: RUP, Waterfall, SCRUM, Agile, Extreme Programming

Operating Systems: Windows, UNIX, LINUX, IBM AIX 5.3, iOS, Android, Informix

Other Skills: JAD, Brain Storming, User Stories, RCA, Risk/Issue/GAP Analysis & Mitigation, Project/Program Planning, Data Mapping/Conversion, Entity Relationships, Data Flow/Analysis, Change Management, Mobile Apps testing

Industries: Banking, Mortgage, Pharmaceutical, Healthcare & Hospitals, Finance & Auditing, Manufacturing, Sales & Distribution, Reverse Distribution, IT Consulting, Retail, Court

Linked in Profile: https://www.linkedin.com/in/ramya-b-9a97667/

Education

TEXAS A&M UNIVERSITY ACHARYA NAGARJUNA UNIVERSITY

Master’s Degree in Computer Science Bachelor’s Degree in Computer Science

Professional Experience

SR. TECHNICAL PROJECT MANAGER/QA – COC Maricopa County - Phoenix, AZ 2015 - Current

Overview: Oversee implementation of complex enterprise suite of applications ($3.5 Million budget) to support Restitutions, Fines, and Reimbursements for Clerk of the Court and integration with General Ledger, Receipts system, and MEEDS feeds. Supervise efforts of cross functional groups including Operations, 14 developers, 2 architects, 2 DBAs, 2 BAs, and 2 QAs.

Boosted morale and reduced turnover 75% by improving communications between contractors and permanent team. Changes included open door policy, regular meetings and creation of new workflows.

Helped the Director align his business objectives & goals with IT.

Established Quality Assurance processes including testing strategies, test plans and test case standards.

Analyzed needs of the organization, designed, and executed Microsoft TFS workflows for Development and QA.

Led data mapping and data conversion efforts from Informix to MS SQL.

Led development of enterprise applications through the life cycle.

Led upgrade of RFR application from Angular 1.8 to Angular 2.0.

Designed and rolled out standard templates for Technical Design Spec, Database Design Spec, Courtesy QA Template, and Standard Template for all documentation.

Extensively involved in driving UI design and implementation.

Worked with the IT Manager to establish database coding standards for stored procedures and functions.

Re-analyzed and allocated unused budget towards expediting upgrade project before end of the FY.

Trained all the users across the organization in Microsoft TFS workflows.

Instituted previously nonexistent project management guidelines within organization to improve ability to meet timelines, budgets and objectives.

Worked with the operations team and vendors to purchase licenses for third party tools.

SR.PROGRAM MANAGER/BA-QA PRACTICE HEAD - Best IT INC. - Phoenix, AZ 2011 - 2015

Overview: Upon request of the CEO, assumed Senior Program Manager Role, managed and successfully delivered programs for geographically dispersed and multinational clients. Hand-picked by the CEO for ‘Nicola Tesla’ and ‘Feather in the Cap’ awards. In the process, took additional responsibilities as an Account Manager and QA practice head. Developed road maps for various clients. Clients include Banking, Finance & Audit, Pharmaceutical, Manufacturing & Distribution, and Healthcare.

Developed enterprise suite of applications for a pharmaceutical reverse distribution company.

Led the QA and BA practice and implemented best practices resulting in higher quality in support/dev.

Led development of mobile apps (iOS/Android) and a portal to generate reports and manage admin for a multinational company with users across Europe, Asia, North America, and South America.

Created Executive Summary Presentations for Executive client members.

Created/Managed SOWs, addendums, SLAs and Change Control Requests.

Led companywide roll out of software installations & updates for desktops, and mobile devices.

Gathered business goals & objectives from stake holders across the globe

Identified & mentored senior sales manager to become a PM.

Interviewed, selected & trained candidates for several key roles in the organization.

Worked with the architects to layout architecture that can support enterprise suite of apps.

Analyzed and defined user problems and/or requirements and developed efficient, cost effective solutions while communicating options and ramifications to stake holders.

Managed IT staff in multiple locations including Florida, California, New Jersey, New York, and India.

Implemented Jira Helpdesk and improved SLA completion rate from 80% to 96%.

Actively involved in Sales Calls & creating RFPs for potential clients.

Streamline the IT function by separating support tasks, creating new hiring profiles and implementing best practices resulting in savings of $1 million.

PROJECT PORTFOLIO MANAGEMENT MANAGER - Mattel – Madison, WI 2010 - 2011

Overview: Responsible for analyzing & aligning IT with business needs by digitizing several processes.

Extensively involved in Change, Process, and resource management in the project

Created Requirements, Impact/Risk analysis, data mapping, and data flow documents.

Involved in the implementation of SAP BI upgrade.

IT GOVERNANCE & PPM CONSULTANT – Cardinal Health – Dublin, OH 2008 - 2010

Snapshot: Led team internal audits for prod releases, improved CCB process, Involved in RFPs, Led PPM integration with site minder, Oracle DB upgrade, Maintained all instances of servers, and created dashboards.

PROJECT PORTFOLIO MANAGEMENT CONSULTANT – WIPRO – NJ 2007 – 2008

Snapshot: Designed and developed custom dashboards, portlets, and reports using Java and PLSQL. Documented new processes and prepared marketing collaterals to support the sales team. Digitized RUP methodology and created test cases around it.

JAVA DEVELOPER – Idea Labs – India 2005 – 2006

Snapshot: Worked as a developer in implementing RFID technology for Pharmacy. Developed code for checkout and stocking modules. Created technical document specification for checkout & stocking modules.

References available upon request.

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