Customer Service Representative
Resume:
Amanda Varnado
******.***********@*****.***
***** ******** ***** *******, ** 70401
Experience
The Children’s Place- September 2016- Present
Store Lead
Work with POS systems
Neat, Clean and Organized store
Open and close the store
Balance the money in the register at open and closing
Process shipment
Process payroll on Sundays
Salary 9.70 per hour
Woodforest National Bank- December 2015-June 2016
Retail Banker
Teller work (deposits, withdrawals, transfers, etc.)
Open/ Close bank accounts
Clear customer exceptions
Handle account maintenance
Balance teller drawers, ATM, and vault
Handle large amounts of money
Clean Branch
Market for accounts
Charity Foundation fundraisers
Salary 13.50 per hour
The Children’s Place- Nov. 2014- February 2016
Assistant Store Manager
Work with POS systems
Neat, Clean and Organized store
Open and close the store
Balance the money in the register at open and closing
Process shipment
Take conference calls
Send and receive emails to/from the district
Process payroll on Sundays
Salary 11.50 per hour
Best Buy- April 2013-Nov. 2014
Customer Service Representative
Process returns and/or exchanges
Make and Fulfill online orders
Handle customer issues
Answer and transfer phone calls
Take phone messages
BestBuy Mobile Specialist & Tablet Sales Consultant
A lot of retail and customer experiences
Handle money and work with POS system
I was part of CBG, Computer Business Group, which sold computers, cellphones, tablets, and Mp3 players
My main focus was selling and activating cellphones.
Salary 9.36 per hour
Smoothie King- September 2012-April 2013
Smoothie Specialist
Great customer interaction, and some retail skills
Handle cash with a POS system
Made customers smoothies
Cleaned everything: washed dishes, mopped, etc.
Counted the draw at closing or shift change
Salary 7.25 per hour
Wendy’s- April 2012-September 2012
Customer experience
Handle money with POS system
Made the sandwiches the specific way a customer wanted it
Took customers order at the window and counter
Multitasking all the time at the window: taking money, making drinks and bagging!
Salary 7.25 per hour
Education
Our Lady of the Lake January 2017
I will be attending school on Tuesday’s and Thursday’s from 4:30 until 8:30 in the afternoon for a thirteen-week program to receive my phlebotomist certification.
Southeastern Louisiana University August 2013-December 2014
I have some college credits. My major was nursing but I decided to stop schooling until I could decide what specialty I wanted to focus on.
Covington High School August 2009-May2013
I started at Covington High as a freshman in 2009 and graduated in May of 2013. Throughout my four years there I was involved in many activities. Being a member of the Golden Silks flag team kept me busy for the first three years at Covington. Also, my time went to multiple clubs, such as: Fellowship of Christian Athletes, Key Club, and Pawprints. I was vice-president of Key Club and president of Pawprints my junior and senior year. My senior year I completed a full day my first semester and then did half a day my second semester to start working. I graduated with a composition ACT score of 24, TOPS, a GPA of 3.3, honors and multiple other awards.
Skills
I am a certified Microsoft Word and PowerPoint 2011 specialist. Being specialized in those also means I am great at working with Excel and Publisher. I also completed my certification in CPR/AED and on top of that I am a Certified Nursing Assistant (CNA), and First Responder. Being very outgoing and upbeat is what seems to make people enjoy being around me. I make the customer experience one they wont forget. My work area is always very neat and organized whether its within my house or work.
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