Hannah Sheffield
Tallahassee, FL 32301
RESUME’
State of Florida – Tallahassee, Florida
October 7, 2016 - January 06, 2017
Department of Corrections - OPS Duty Officer for E.A.C. - Answered calls from Correctional Institutions, input data in computer generated incident reports, and e-mailed the reportable incidents to the Investigator General and Regional Directors designated to the institutions for their regions. July 18, 2016 – August 15, 2016
Bureau of Finance & Accounting – Disbursement Section – Fiscal Assistant II – Matched invoices and warrants and mailed accordingly. Knowledge of the software FASCAN and FLAIR. Within FLAIR searched for missing vouchers in warrants and sent lists to supervisors. Handled payroll for State of Florida Health Department which included travel reimbursement, expense warrants, and regular payroll warrants and mailed out accordingly to appropriate departments. April 23, 2015 – July 17, 2016
Division of Administration -OPS Senior Clerk – Input data on spreadsheets, send out monthly reports, review and check for violations on classified documents, scan and submit documentation of surplus property for inventory control, and enter data and hand deliver time sensitive and confidential packets. I also answer telephones for the Finance and Accounting departments and perform duties for the Bureau of General Services, Purchasing, and the Director’s office as needed. Automated Health Systems – Tallahassee, Florida
March 17, 2014 - December 09, 2014
Enrollment Broker Choice Counseling Specialist - Call center agent. I enrolled Medicaid recipients in Insurance plans. Knowledge and proficiency with up to date insurance plan details and requirements needed to enroll recipients appropriately.
Beall's Outlet, Tallahassee, Florida
January 2013 – March 2014
Sales Associate - Front end cashier, assisted with customer's needs, inventory control, merchandising displays, and floor sales.
Capital Eurocars, Tallahassee, Florida
September 2011 – December 2012
BDC Receptionist – Answering telephones and directing to appropriate department(s). Wrote and sent e-mail messages to and from clients and other departments. Pier One Imports, Tallahassee, Florida
May 2010 – September 2011
Sales Leader/Management – Entailed anything managerial, opened/closed store, ran store alongside other managers, assisted with customers' needs and requests, answered phones, merchandising displays, made and dropped deposits, made executive/management decisions, and problem solving. Hannah Sheffield – Resume’ Page 2
Victoria's Secret, Tallahassee, Florida
November 2009 – May 2010
Sales Associate – Front end cashier, assisted with customer's needs, inventory, merchandising, floor sales, and answered phones.
Marshall’s, Naples, Florida
June 2007 – February 2009
Sales Associate – Front end cashier and sales associate. Checked out customers and assisted with customer’s needs if necessary. I was the sales associate with the most customer credit card applications several months in a row.
Publix, Tallahassee, Florida
September 2006 – March 2007
Cashier – Grocery store cashier. Helped customers with their needs. Fronted and faced shelves if needed.
Wal-Mart, Naples, Florida
2005-2006
Worked as a front end associate and cashiered, and supplied customers with wonderful customer service.
Subway – Bonita Springs, Florida
2004 – 2005
Made sandwiches, bread, cut and sliced vegetables, stocked merchandise and products. Assisted customers when needed.
Other Skills and Information
Microsoft Word and Excel proficient, as well as proficiency with various telephone and POS systems. Graduated High School 2001
Attended Southwest Florida College
References available upon request.