Customer Service Human Resources

Jackie Bringman

Citrus Heights, CA

***********@*****.***

Cell phone: 805-***-****

SUMMARY OF EXPERIENCE:

One year of Human Resources experience: Recruitment for manufacturing operations and customer support staff including managing job postings on various platforms, prescreening and interviewing candidates and processing pre-hire paperwork; Retention support process activities such as new hire and training program follow-ups; New employee onboarding; Leadership of events committee including planning and coordination of community service activities; Ensuring I-9 compliance by self-audit and reporting; Benefits and wellness administration support activities including conducting open enrollment and wellness program seminars, ensuring new hire benefits enrollment, facilitating employee wellness screenings and notifying employees of EAP workplace wellness seminars; Tracking and reporting employee turnover; Updating job descriptions; Support of payroll functions by processing of termination paperwork and HRIS maintenance of employee information.

WORK EXPERIENCE:

Human Resources Coordinator: Hunter Douglas Fabrication. West Sacramento, CA. January 2016 – April 2017.

Full cycle recruitment for large manufacturing and customer service facility, HRIS maintenance of employee information, HR administration and support functions as needed, event planning, and employee benefits enrollment

General Store Cashier/Marina Dockhand: The CA Parks Company at Lake Nacimiento, CA. May – August 2015

Cashier/Hostess/Food Runner: Hoppy Brewing Company, Sacramento, CA. May – October 2014

Server/Cashier/Customer Service: Giuliano’s Delicatessen and Bakery, Redondo Beach, CA. June 2012 – Feb 2013

EDUCATION:

California State University, Sacramento, December 2015. Cum Laude

Bachelor of Science in Business Administration, Concentration in Human Resources and Organizational Behavior

United States Air Force Academy: Colorado Springs, CO. June 2009 to November 2009

Voluntary Honorable Discharge

HR RELATED ACCOMPLISHMENTS:

Created monthly local events newsletter for facility

Planned and executed onsite company Health Fair

Created candidate tracking and retention activity template adopted by multiple company sites

Completed Business Management Daily’s I-9and E-Verify Compliance Training

Completed IFEBP’s “Medicare Basics” e-Learning Online Course

SKILLS AND ABILITIES:

HRIS systems: UltiPro Software including Ulti Time & Attendance (UTA), Kronos, Bswift employee benefits

PC and Mac Office software: Microsoft Word, Excel, PowerPoint, Publisher; Google Drive and Google Calendars

Ability to independently manage multiple complex tasks and maintain confidentiality of sensitive personal information

Teamwork and interactive skills through competitive team sports, customer service employment and military training

Excellent verbal and written communications skills

Fast learner of systems and processes that have a steep learning curve

Attention to detail and accuracy

Proactive and highly tech-savvy

OTHER EXPERIENCE:

Volleyball: Four-year high school Varsity team, Junior Olympic travel club teams, Air Force Academy team 2009

References will be provided upon request.

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