Administrative Assistant Customer Service

Christopher J. Purnama

Biology - Chemistry- Laboratory Work -

Research & Development

Dublin, CA 94568

Home: (925*-***-****

Mobile: 510-***-****

*********@*****.***

PROFESSIONAL EXPERIENCE SUMMARY

Result-oriented, intrinsically-motivated individual seeking challenging and responsible position in a laboratory related to the Biology and Chemistry fields, where experiences can be applied to their fullest potential. I possess strong analytical abilities, detail oriented with an ability to work independently or in a team.

CORE COMPETENCIES

MS Word / Excel / PowerPoint / Internet

Customer Service / Sales/ Leadership / Coaching

EDUCATION

California State University East Bay 2013

Bachelor of Science in Biology and minor in Chemistry

WORK & VOLUNTEER EXPERIENCES

WISOMAN FOODS, INC. March 2017-Present

QC Food Technician/Supervisor

Coordinate between Quality & Food Safety, Production, R&D and Procurement to ensure effective product safety and sanitation policies and procedures are designed, implemented, and maintained.

Assists in the management of quality control activities for all phases of production and personnel. Maintains close rapport with production to identify, solve and prevent problems affecting food quality.

Monitoring, documenting and reporting on finished product specifications to measure compliance with company standards. Perform quality checks of raw, work in process, and finished product through inspections. Performing analysis of finished product as required. Analysis includes visual, weight, size, color, packaging etc.

Coordinates with production in the monitoring of packaging lines for effective control of weights, metal detection, codes and product/package integrity.

Assists with product quality surveillance of manufacturing areas with possible HACCP monitoring, conducts periodic facility inspections and may perform daily quality control inspections in critical plant areas; supervises special inspections for incoming materials, end-of-run products, etc.

Report the finding of food quality audits and analyze issues and implement solutions to initiate actions.

Support new and improved product and process risk assessments. Ensure that all products are evaluated for Food Safety risks including allergens, contamination, etc. Inspect all incoming raw materials.

Support the manufacturing plants, co-pack and/or suppliers by providing technical support, trouble shooting, allergen plan assessment, HACCP plan reviews and environmental testing reviews.

Develop and coordinate action plans to reduce or eliminate the Food Safety failures during manufacturing by employing the latest techniques and equipment available.

Develop and monitor key performance measures as it relates to product safety. Ensure that policies are maintained by implementing plant procedures and systems to ensure that products produced meet all expectations.

Assists in implementing and maintaining SQF and HACCP programs.

Ensure that establish process control procedures are followed throughout the plant.

Work with all departments to prepare for external audits.

HARRENS LAB, INC. April -November 2016

QC Microbiologist-Supervisor

Conduct testing of food via FDA BAM such as Salmonella, E. coli, and Lysteria

Perform E. coli and coliform testing via MPN

Experience with direct contact sterility testing

Trained in AOAC official methods for food

Develop and maintain an ISO compliant microbiological testing facility

Prepare media from dehydrated stock

Train other microbiology personnel in ISO compliance and testing for microbiology

Experience with AOAC microbiology proficiency tests

Media preparation: agar plates & liquid media

Perform diagnostics, calibration and simple repairs to lab equipment

Organize and maintain inventory and proper usage, labelling, and storage of chemicals & supplies in the lab

Collect and dispose of hazardous materials

Ensure the lab equipment is maintain to perform to standards

Maintain clean and safe laboratory area

BIOZONE LABORATORIES, INC. September 2013 – April 2016

QC Microbiologist

General maintenance of a microbiological laboratory including inventory & ordering lab materials

Microorganism maintenance, suspension preparation, and enumeration

Perform Antimicrobial/Preservative Effectiveness test of stability samples

Perform growth promotion of prepared media

Water testing by membrane filtration and pour plate method

Perform Environmental monitoring of packaging clean rooms, micro lab and manufacturing

Preparation of microorganism culture suspension and serial dilution

Take reading and changing charts for stability chambers

Tests for specific and pathogenic microorganisms

Trained in GMP, GLP, and laboratory notebook keeping

Assisted in conduction of internal audit CFR 211 Method Validation

Operate instruments such as IR,UV, pH Meter, Viscometer, Autoclave, TOC Analyzer, and biological safety cabinet

Experience in writing, review and revise SOPs and other laboratory methods

Complete and maintain all documentation in a secure manner

Microorganism isolation of pure culture and basic characterization, using techniques as Gram stain, Oxidase, Catalase, and Coagulase tests

THE GARDEN TEAK. Summer 2012 & Summer 2013

Sales/Administrative Assistant/ Seasonal

Assisted clients over the phone with business related inquiries and appointment scheduling

Sold products and managed customer relationships

Conducted inventory of products and loaded/unloaded furniture to various shows and warehouses

DECON Environmental Services, Inc. December 2008 – December 2011

Administrative Assistant/Part time

Assisted clients over the phone with managerial issues

Updated business tax license of cities in California and other states where business was conducted

Maintained A/R and A/P filings, purchase miscellaneous office supplies through website(s)

Typed miscellaneous proposals for sales team

REFERENCES-Available upon request

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