Customer Service Representative/ Cashiering

Gonzalez, Marie Paz Romero

#*-* ******* **. ****** II Subdivision, Novaliches, Quezon City

Mobile Number: 097********

Email: *****************@*****.***

JOB OBJECTIVE:

To be part of a company which could be an avenue to enhance my skills and improve on my potentials and be a contributor to its growth and success.

Personal Particulars

Age : 28 years old

Date of Birth : 20 January 1988

Gender : Female

Marital Status : Single

Height : 5’4

Qualification

TERTIARY:

Field of Study : Bachelor of Science in Tourism

Institute : ABE International Business College, Philippines

Cubao Q.C

2004-2006

SECONADARY:

Institute : Holy Spirit Mt. Carmel School

Holy Spirit, Quezon City

2000-2004

PRIMARY:

Institute : Holy Spirit Mt. Carmel School

Holy Spirit, Quezon City

1994-2000

EMPLOYMENT HISTORY:

Company Name : THE METRO CARD CLUB

Ace Tech Inc.

2208 Orient Square bldg. Emerald Ave. Ortigas Center,

Ortigas Pasig City

Position Title : Cage Poker Cashier/ Cage Supervisor

Duration : June 2010 – November 2015

Work Description:

Responsible for recording cash coming into the cage area from a variety of sources or drops.

Conduct an inventory of all cash and its equivalents, such as chips and credit slips.

Handle chip exchanges for customers.

Handles tournament registration.

Company Name : THE BIG ACE LIBERTY CLUB

Digiwave Solutions, Inc.

Premiere Entertainment Phil.

25th floor Wynsum Corporate Plaza F. Ortigas Jr.

Road, Ortigas Center, Pasig City, Philippines 1605

Position Title : Cage Poker Cashier

Duration : February 2010 – April 2010

Company Name : SHANGRI-LA FINEST CHINESE CUISINE

#4 Times St. West Triangle Q.C

Position Title : Customer Service Officer/ Telephone Operator/ Cashier

Duration : June 2008- May 2009/ November 2009- Jan. 2010

Work Description:

Handling all the cash and credit card transactions

Balancing the register at the end of the day or shift

Having complete knowledge about the types of products sold in the store.

Knowing all the details of the ongoing sales, discounts and promotion offer

Knowledge about the location of the merchandise to assist people quickly.

Quick and accurate billing so that the customers do not have to stand waiting for their turn, for a long time.

Welcomes and greets customers at the entrance and escorts them to their table, attends to guest inquiries, requests and complaints.

Answering phone calls.

Keeps records of all persons entitled to discounts.

Company Name : The Century Seafood Restaurant

G/F Century Park Hotel, Pablo Ocampo Sr. St. Corner M.

Adriatico St. Malate, Manila

Position Title : Receptionist/ Telephone Operator

Duration : Feb. 2007- Sept. 2007

Work Description:

Assisting customers in their respective seats.

Rendering customer service.

Answering phone calls, giving details to customer’s queries and/ or transferring calls to the managers.

TOP SKILLS & ABILITIES:

Ability to multi-task.

Strong customer service skills.

High level of patience and perseverance.

Good communication skills.

Computer literate.

REFERENCES:

Name : JAHAN VAFADAR SEYEDI NASL

Position : CAGE POKER MANAGER

Tel : 093********

Email :

Name : GIN ALTAMIRANO

Position : RESTAURANT MANAGER, SHANGRI-LA FINEST CHINESE CUISINE

Tel : 373-9888

Email : *******************@*****.***

Name : ROBERT SY

Positon : GENERAL MANAGER, THE CENTURY SEAFOOD RESTAURANT

Tel : 5288888

I hereby certify that the above information is true and correct to the best of my knowledge.

MARIE PAZ GONZALEZ

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