Engineer Manager

SUMMARY Solution focused professional with extensive experience in all areas of telecommunications and data technologies. Skilled in Engineering, Testing, Deployment, Product and Project Management, Marketing, and Training and Education. Proven leader, team player, and problem solver.

BUSINESS AND TECHNOLOGY SKILLS

Experienced Manager of nine full time Faculty, several staff and student reports including performance review, salary admin, hiring and firing

Extensive experience in all phases of product R&D including Product and Project Management, Systems Engineering, Marketing, testing and product life cycle management.

Extensive hardware development and software development experience

Substantial training and experience with ISO OSI Model, TCP/IP Suite and Cisco networking

Extensive experience in global telecommunications systems, networks, and associated switching and transport protocols (T1/E1, TCP/IP, ATM, Frame Relay, SONET/SDH, VoIP, H.323, H.248, MGCP, BICC, SIP, LTE, VoLTE, LTE Roaming, IMS, MMEs, etc.)

Practiced in preparing and giving product presentations to customers and at trade shows

Programming experience includes UNIX, C, C++, Shell, AWK, DSP and HTML, and fluent user of REMEDY issue ticketing/tracking tool.

Expert with all Microsoft Office products, MS Project, and Adobe Framemaker

Experienced in Microsoft Windows Server 2008 NOS

Experienced as College educator and corporate trainer.

PROFESSIONAL EXPERIENCE

Mobile Telecommunications Consultant, US Cellular 5/1/16 – 8/31/16

Design and implement testing for inter-company roaming using 4G LTE technology. Test planning and design included utilizing CSMA IR 21 and IR 38 documentation.

Assisted in device testing in TAC chambers within USCC testing facilities.

Direct the design and implementation of US Cellular inventory database extension to provide Tracking Area Code (TAC) and other Mobility Management Entity (MME) data for 4G LTE mobile roaming partners

University Instructor and Dean, DeVry University, 3/2003 – 3/2015

Teach higher level courses in telecom. management, data networking, scripting and databases, network operating systems, VoIP, Wireless data communication, and OSI Model.

Two years as Program Dean, responsible for four Degree level Programs and nine Full time Faculty

Loan Officer, Mid-America Creative Mortgage Corp., 7/2002 – 2/2003

Generate mortgage sales leads, follow through to transaction closure

Director, Marketing and Sales – SunnTek Group Inc., 4/2002 – 7/2002

Managed efforts with outside marketing firms for Company logo design and website, Directed product packaging design, and coordinated manufacturing implementation.

Directed business planning, competitive analysis, value proposition, etc.

AT&T and Lucent Technologies Inc. 2/1982 – 7/2001 (Retired on 7/13/2001)

Product Manager – Lucent 7R/E Packet Solutions International, 5/2000 – 7/13/2001

Directed efforts for Lucent’s international Next Generation Voice over Packet (IP and ATM) platforms.

Interacted with international sales and marketing, architecture and R&D teams.

Developed business case, market study and ordering methods, for new “OptiPath” network application, providing a 38% price reduction from the previous application.

Market Development Manager – Lucent 7R/E Packet Solutions, 5/1998 – 5/2000

Prepared and presented packet telecom vision and products to potential customers of all levels. Trade Show exhibitor and product technical expert.

Lead marketing expertise for Lucent sales team, resulting in $1M first sale of new product.

Directed response generation for Operations Support Systems questions from customer, part of effort in winning $1.6B, six year telecom equipment contract.

Technical lead for marketing for network Element Management Systems and OAM&P for next generation packet based peripherals including messaging products.

Project Manager, Systems Engineer, System Tester – Lucent Switched Digital Broadband Access System, 10/1994 – 5/1998

Systems Engineer, part of team responsible for designing next generation Fiber To The Curb Digital Broadband Access System.

Project and Process Manager for part of $35 M annual budget telecom R&D.

Planned System Test staffing, resulting in award winning test team.

Performed System Test strategy, process, documentation execution and recording.

Prepared and executed Site Test Plan for first customer site

Led GR-303 Interoperability testing between Nortel and new Lucent Access System.

Systems Engineer, Project Manager, Software Programmer – User Operated Service Announcement Messaging System, 10/1992 – 10/1994

Performed high and low level design and project management for next generation 5ESS Switch based automated messaging system, delivered on time and in budget.

System Engineer and programmer (C, DSP) for Announcement System diagnostic software.

System Engineer and Tester – High Reliability Mainframe Computer, 1/1992 – 10/1992

Test System Engineer, defined scope and interaction with other test efforts.

Authored test plans, wrote and executed tests, documented results in DBMS.

Test program exceeded customer milestones providing an on time product delivery.

AT&T Visiting Professor, Tennessee State University, 8/1988 – 6/1990

Associate Professor status teaching Junior and Senior level courses, EE curriculum development, intra-building LAN design and implementation.

System Engineer, Hardware Developer – Air Traffic Control Switching System, 4/1986 – 8/1988, 6/1990 – 12/1991

Assisted in developing overall system architecture for unique FAA directed air traffic communications system. Design led to a contract award of over $200 M.

Hardware developer of Intel 80186 processor based circuit pack.

Lead System Engineer for VSCS Terminal Maintenance software subsystem.

Team Leader of VSCS Software Development Process Management Team.

System Tester – Operator Services Terminal, 5/1985 – 3/1986

Analyzed requirements, developed test plans and tests, executed tests and analyzed results.

Hardware Engineer – Telecomm Switch Development Utilities, 2/1982 – 5/1985

Developed Intel and Motorola based systems used in Digital Telecomm Switch tools.

EDUCATION

Cisco Certified Network Associate (CCNA/CCAI) and CCNA, with Voice and Security certifications as part of DeVry University Instructor continuing education effort (status: CCNA: 3/2008 – 3/2011, CCNA Voice: 3/2011 – 3/2014, CCNA Security: 3/2014)

Project Management and Marketing Professional Development Program Certification, 1/1996 – 1/1998, Two Year Lucent Technologies internal certification program

Master of Engineering, Electrical Engineering, 12/1981

University of Louisville, Louisville, KY

Bachelor of Science, Electrical Engineering, 12/1980

University of Louisville, Louisville, KY

AWARDS AFFILIATIONS and DISTINCTIONS

Senior Member, IEEE

Member, Eta Kappa Nu and Tau Beta Pi National Honor Societies

Assistant Scoutmaster, Troop 303, Boy Scouts of America, Wheaton IL, 1996 - 2000.

Wheaton City Park District, Girls Softball Team Manager and League VP, 1991 - 1996

References available upon request.

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