Customer Service Representative
Resume:
Lori Baughman
***** ***** **** ***** **********, MD 21742
aczz1f@r.postjobfree.com
Summary of Qualifications
● Nine Years QuickBooks Experience ● Experience w/ Microsoft Word and Excel
● Detail Oriented ● Very Organized
● Great People Skills ● Team Player
Work Experience
Customer Service Representative
Copart, 2015-2017
● Preparing Vehicle Titles ● Arranging Vehicle Transport
● Taking New Assignments ● Communicating with Insurance Adjusters
● Taking Payments ● Filing and Answering Phones
Bookkeeper
Deafnet Association, 2006-2014
● Customer Invoicing and Collections ● Accounts Payable and Receivable
● Preparing Financial Reports ● Payroll for Employees and Subcontractors
● Processing Credit Card Payments ● Filing and Answering Phones
Application Approval Fraud Associate
Citibank, 2002-2006
● Reviewing Credit Applications ● Contacting Applicants
● Utilizing Credit Reports ● Verifying Fraud Victim Statements
Education
West Virginia Northern Community College, Wheeling, WV
AAS in Accounting, 1997-1999
GPA 3.8
Wilson College, Chambersburg, PA
Credits Earned, 1992-1993
Recognitions
● Received Outstanding Performance Award and was selected to assist in training new employees at another site because of my excellent job knowledge while at Citibank
● Named to President's and Dean's List while at West Virginia Northern Community College
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