System Administrator

James E. Ward

**** **** ******** ****. *** ****

Tucson, AZ 85711

Phone: 520-***-****

Email: **********@*****.***

Languages

awk, Bourne Shell, C, expect, HTML, Korn Shell,

MUMPS, perl, tcl, tk

Software

ADSM, AIX, AMANDA, Apache, Aster, BackupPC, BSDI,

CERN, CGI, DNS, ESXi, FreeBSD, HACMP, HP

OpenView, HP-UX, HTTP, Kubernetes, Icinga, LINUX, MS-DOS, M/SQL, MySQL, Nagios, Netbackup,

Netscape, NIS, Novell, Oracle, OS X, Puppet, Solaris, Sun Net Manager, SunOS, Sybase, Tru64, Ultrix, UTS, Veritas, VMWare, Xen, Xenix, X-Windows,

Windows(3.x, 9x, NT, 2000, XP)

Hardware

3COM, Alpha, Apple, Cisco, DECstation 5000, IBM PC, IBM PC/RT, IBM RS/6000, Lenovo, Motorola 900, NCD, HP 375-715-K400-T500, Sequent, Sun 3000-5000,

VAX

Employment History

April, 2014 to June, 2017 - System Engineer - IBM Corporation, Tucson, AZ. On an elite team of systems engineers supporting 4000 servers worldwide. On call 24x7 one week out of four. Supported bare metal and VMWare and Softlayer virtual servers running RHEL and CentOS 5-6 and Solaris.

July, 2012 to August, 2013 - Software Engineer - IBM Corporation, Tucson, AZ. Team tester of IBM NAS storage solutions using RHEL, AIX, Solaris, SuSE, OSX, Windows. Set up these environments on multiple ESXi servers in addition to standalone servers and blades. I started systems administration of all NAS clients, bringing them up to date, etc. Network planning, including designing and implementing a new 10G fiber ethernet network. July, 2006 to July, 2012 - Computer Systems

Administrator - Tekco Management Group, LLC,

Tucson, AZ. Team systems admin on a network of 200+ nodes of Debian and RedHat Linux based machines. Managed Windows and OS X workstations. Operating system installation, configuration and maintenance. Configuration and maintenance of Apache web servers. Xen server virtualization. Management of network security. Perform daily system backups to 3.1TB RAID array online BackupPC system. July, 2004 to July, 2006 - Computer Systems Administrator - Planetary Science Institute, Tucson, AZ. Sole systems admin on a network of 50+ nodes of various versions of Unix, Apple and Windows based machines. Provide end user technical support and problem troubleshooting/resolution. Provide guidance and planning recommendations on hardware and software purchases. Building and configuration of new hardware. Operating system installation, configuration and maintenance. NFS/automounting and Samba file system configuration and maintenance. Configuration and maintenance of sendmail email server, Apache web server, Domain Name Service, FTP server. Management of network security. Perform daily system backups to 1.6TB RAID array online BackupPC system (mirrored). Turned main server into a load-balanced, highly available cluster. February, 2004 to June, 2004 - UNIX Systems Tester - IBM Corporation, Tucson, AZ. Full time contract position testing hardware and software support of IBM tape drive and library device drivers on all Open Systems (AIX, HP-UX, Solaris and Windows) platforms. I was picked to script test automation. August, 2001 to December, 2003 - Network Systems Manager - Biosphere 2, Oracle, AZ. Took responsibility for and built a network infrastructure to support scientific research. Built, managed and maintained mail, disk, web and databases servers and services using Linux. Singlehandedly supported these and 50 Windows workstations. Integrated file, print and data services over Linux, Windows and OS X (Apple).

October, 2000 to June 2001 - UNIX Systems Manager - DesertNET, Tucson, AZ. Systems administration of FreeBSD MySQL database/WWW servers.

October, 1999 to October 2000 - UNIX Systems Manager - Rincon Research Corporation, Tucson, AZ. Systems

administration of Solaris, IRIX, OSF/1 and HP/UX systems. Built, installed, configured and maintained HP Openview and Clearcase on Solaris hosts. Primary UNIX systems manager.

April, 1998 to April, 1999 - Product Field Engineer - IBM Corporation, Tucson, AZ. Full time contract position providing software support of IBM tape drive and library device drivers on all Open Systems (AIX, HP-UX, Solaris and Windows NT) platforms. I provided level three technical support to IBM customers world-wide. Complex problems involved hardware, software and network issues. I managed both an AIX and Windows NT ADSM servers providing backup solutions for Tucson personnel. Coursework on Veritas, Solaris and HP-UX systems administration.

November, 1995 to December, 1999 - UNIX Systems

Administrator - Mesa Community College, Mesa, AZ. Part time contract telecommuting position administering UNIX servers/WWW pages. Developed world wide web pages used for virtual education courses in Internet and UNIX based on teacher's requirements. CGI programs written for automated e-mail examinations and interfacing with the college virtual classroom

(MOO). Developed and maintained an automated student UNIX account creation system.

January to April, 1998 - UNIX Systems Administrator - Intuit Inc., Tucson, AZ. Full time contract position managing a network of enterprise servers running UNIX and Oracle. Upgraded HP-UX and installed Veritas Netbackup. Worked with SunNet Manager and exposure to CA-UniCenter. Used and administered Veritas under Solaris and HP-UX.

December, 1996 to June, 1997 - Manager of Information Technology - Abrams Airborne Mfg. Inc., Tucson, AZ. Managed a network of workstations and servers running UNIX and Windows NT, '95 and 3.1. Built, installed, maintained and managed a T1 connected firewall internet connection. Maintained internal and external networking functionality. Implemented a LAN from scratch at an auxiliary site and connected it to the internet using 56K frame relay and Cisco routers. Built, installed, and maintained a 40G tape backup server system using Amanda software.

August, 1996 to December, 1996 - UNIX Systems

Administrator - RTD Systems and Networking, Tucson, AZ. Management of UNIX systems and networking for a local Internet service provider. Automation of virtual WWW hosting and virtual e-mail hosting. Support and installation of UTA, an ISP accounting and billing package. Building and installation of internet firewalls and Cisco routers.

June, 1994 to August, 1996 - Technical Support Specialist - University Medical Center, Tucson, AZ. Lead system administrator for live hospital information systems platforms. Implemented HACMP (high availability clustering) on RS/6000s. Extensive development of tools using HTML and CGI with multiple web browser user interfaces. Connected enterprise network to the internet using a Pentium PC as a firewall using Borderware software. Set up and maintained Domain Name Server and corporate mail hub serving mail via POP3 and PINE. Administered Class C and four Class B internet domains (DNS). Built, configured and maintained HP OpenView network monitoring system with Cisco router and 3COM ethernet switch. 1993 to June, 1994 - Support Systems Analyst - University of Arizona Anthropology Department, Tucson, AZ. Management and maintenance of a Novell-TCP/IP ethernet LAN. Set up, administered and maintained Novell-Internet mail hub using Mercury and Pegasus shareware. Took over a thin wire ethernet network and documented it while replacing faulty wiring. Extended the network running thin wire myself. Did PC and NeXt software and hardware support. Internet technical advisor for faculty, staff and students. Set up multi-user internet server on a 386 PC using Linux for faculty, staff and students. 1991 - 1993 - Programmer/Analyst - Sunquest Information Systems, Tucson, AZ. Remote administration of 200+ UNIX systems. Built, installed, and updated all UNIX based products. Wrote installation and update tools. Developed a bootable backup/rebuild system. Taught UNIX courses to converted VMS support personnel.

1989 - 1991 - Systems Software Engineer - Wal-Mart Inc., Bentonville, AR. Remote administration of 800+ UNIX systems. Built, installed, and updated all UNIX based products. Worked with HP to develop bootable backup tapes. Taught basic UNIX course.

1988 - 1989 - Programmer/Analyst - Hudson Foods Inc., Rogers, AR. Designed, developed, and supported scientific and business applications for the IBM PC using C, Pascal, and dBASE III. Administered a Novell LAN.

1986 - 1988 - Programmer - Sunquest Information Systems, Tucson, AZ. Interfaced hospital laboratory informations system to various hospital MIS products using MUMPS.

1983 - 1986 - Programmer - University of Arkansas, Fayetteville, AR. Statistical analysis of experiment results using SAS. Systems administration of an IBM PC/AT running Xenix. Education

B.S. in Environmental Science,University of Arkansas, Fayetteville, AR., December 1981.

References

Available on request.

Contact this candidate