Customer Service Front Desk
Resume:
SANDRA DORAWA
Mississauga, ON L5A 3S6
*******@*****.***
Objective: I would like to obtain a position that fully utilizes my skills and offers opportunities for professional growth.
Education:
Sheridan College Paralegal Program Brampton, ON Sept 2012-April 2014
Father Michael Goetz Secondary School (OSSD) Mississauga, ON Sept 2011-June 2012
Work Experience:
POINTTS The Traffic Ticket Specialists, Mississauga ON Legal Assistant Feb 2015-Present
-First point of contact in front desk and telephone duties in high volume environment
-Calmed upset/angry clients
-Efficiently operated phones/switchboard
-Assisted paralegals with extra tasks
Five Guys, Mississauga ON Crew Member April 2013- Feb 2015
-Resolved complaints quickly and professionally
-Took initiative to find extra tasks when scheduled duties were completed
Foodland, Newcastle ON Deli Clerk January 2011-July 2011
-Prepared deli items and hot table food items
-Provided customers with good quality service
-Maintained order and cleanliness in the deli
Wendy’s, Port Hope ON Cashier August 2009-March 2010
-Handled transactions quickly and accurately
-Maintained high standards of customer service during high volume, fast paced operations
Volunteer Experience:
Margarita’s Hair Salon Student January 2012-June 2012
-Answered telephones when necessary
-Washed and dried client’s hair
St. Vincent De Paul Society Volunteer
-Operated cash register/Sorted items
References available upon request
Contact this candidate