SANDRA DORAWA

***-**** ****** ******

Mississauga, ON L5A 3S6

647-***-****

aczz0j@r.postjobfree.com

Objective: I would like to obtain a position that fully utilizes my skills and offers opportunities for professional growth.

Education:

Sheridan College Paralegal Program Brampton, ON Sept 2012-April 2014

Father Michael Goetz Secondary School (OSSD) Mississauga, ON Sept 2011-June 2012

Work Experience:

POINTTS The Traffic Ticket Specialists, Mississauga ON Legal Assistant Feb 2015-Present

-First point of contact in front desk and telephone duties in high volume environment

-Calmed upset/angry clients

-Efficiently operated phones/switchboard

-Assisted paralegals with extra tasks

Five Guys, Mississauga ON Crew Member April 2013- Feb 2015

-Resolved complaints quickly and professionally

-Took initiative to find extra tasks when scheduled duties were completed

Foodland, Newcastle ON Deli Clerk January 2011-July 2011

-Prepared deli items and hot table food items

-Provided customers with good quality service

-Maintained order and cleanliness in the deli

Wendy’s, Port Hope ON Cashier August 2009-March 2010

-Handled transactions quickly and accurately

-Maintained high standards of customer service during high volume, fast paced operations

Volunteer Experience:

Margarita’s Hair Salon Student January 2012-June 2012

-Answered telephones when necessary

-Washed and dried client’s hair

St. Vincent De Paul Society Volunteer

-Operated cash register/Sorted items

References available upon request

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