PAVAN MERUVA

E-mail: aczyyj@r.postjobfree.com Mobile: +91-964*-***-***

Passport No: K2574898

Career Objective

§As a Professional in a IT company have 5+ years relevant experience where I can exhibit my skill and strength with the company objectives, to develop and enrich my computing, Networking skill & knowledge by learning new things which lead to an excellent career path.

§Seeking a challenging Engineering position in Networks on the cutting edge of the HIGH-TECHNOLOGY

§Achieve high standards in living and working environment, looking ahead for constant pursuit for excellence.

Technical skills

Infrastructure Management:

§Basic Electrical & Electronics

§PC Hardware Maintenance

§Installing & configuring windows 7

§Administration of Cisco Networking Devices

§Windows Server 2003 server Administration

§Configuring Windows Server 2008 Active Directory

§Configuring Windows Server 2008 Network Infrastructure

§Understanding Basics of IT Service Management

§Installing & Configuring Exchange Server

§Data Storage & Backup

Computing:

§Microsoft Office 2003/7

§Microsoft Network (NT) and client/Server Communications.

§Active Directory Services

Networking abilities:

§OSI & TCP/IP Models

§Routing & Switching

§Sub netting

§Routers – Configuration

§Switches - Connectivity

§Network Operations of Telecom Soft-Phone

§DNS(Domain Name System)

§DHCP (Dynamic host configuration protocol)

§Ruckus Radio's and Nano’s Configuration and installation.

§Peer to Peer technical expert in wan infrastructure.

Hardware:

§PC Assembling

§Hardware installations.

§Hand Held Devices Configuration &Troubleshooting.

EDUCATION

B.Sc (M.S.Cs)

Vijayawada, Andhra Pradesh, India. Passed out at 2011.

INDUS TOWERS

Vijayawada, Andhra Pradesh, India. Achieved Module ‘0’ Technical Training Certificate from IndusTowers with NTTF Certificate No. Module-0/011358

ZOOM TECHNOLOGIES

Hyderabad, Andhra Pradesh, India. Trained in MCITP, CCNA,

Trained in Hardware and Networking.

Experience

Current employer:

N.B.S

1. Net Business Solutions (India) Ltd.

Client: Mahindra & Mahindra Financial Services Ltd.

Role: Facility Management Engineer (FME) (ITIL)

Department: Business IT solutions (BITS team)

Location: Tirupathi.

Period: Mar 2014 – Till Date.

Job Description:

Controlling the Chittoor district Territory and under branches which include Asset management, IT issues & IT infrastructure, Multifunction machines.

Handling the H.H.D (Visiontek - Hand Held Devices) configuration, maintenance, troubleshooting.

Configuring and troubleshooting the Windows XP, 7

Creating and removing the user accounts and mail access

Administrating the Exchange server by giving permissions and quota to the users

Monitoring the restrictions and user access controlling according to the IT policy

Navigating the Server connection & LAN, WAN connectivity.

Infra report availability making every month of entire territory.

Tools used:

Thunder bird Mozilla.

Microsoft Outlook & web outlook.

Web applications to provide the rights & access to the users.

Citrix applications to provide the claims.

Fortinet VPN networking access.

I-propeller ( incident management tool )

FTP and Remote servers

Project Details

Business Information Technology Solutions (BITS) is the team providing the IT assets, IT infrastructure as well as maintenance and monitoring the LAN and WAN connectivity.

Previous employer:

2. S.R.K Services

Client: Indus Towers Pvt. ltd.

Role: Surveillance Engineer (TOC-Team)

Location: Vijayawada

Period: Jan 2011 – Feb 2014

Job Description:

Three years of experience worked as Surveillance Engineer in TOC Team

Remote management of customer network that provide Data voice and telecom services

Executing large-scale Targets 99.9 in accordance with Network Development and No site-Downs and Handling the (BTS) Issues

Handling the H.H.D (Visiontek - Hand Held Devices) configuration, maintenance, troubleshooting.

Outlook & web applications access monitoring.

Configuring and troubleshooting the Windows XP, 7,

Configuring and troubleshooting the Windows server 2003, 2008

Monitoring the restrictions and user access controlling according to the IT policy

Navigating the Server connection & LAN, WAN connectivity.

Infra report availability making every month of entire territory.

Tools used :

I NAVIGATOR- TTI telecom software

I-PROPELLIR (incident management tool)

My Responsibilities

*Leading a team of 16 TOC Engineers.TOC working in four shifts 24*7 365 days of module.

*Part of incident management team, Main focus is to drive an issue/incident to work closer to get it resolved

*Providing Support on multi platform environment like Windows NT/2K3 and Linux.

*Handling Tickets in relation with Alerts and Events Generated by Monitoring tool.

*Understanding the complete functionality using use case and I- Propeller, I-Navigator

*Development of Signal strength on TOWERS.

*Involved in SURVEILANCE.

*Tickets Raising to the Troubled Equipments & Site Downs Issues, Network Failures.

*Reduce the Network Failure Timings.

*Reporting and conducting Regression testing.

*Making the Infra report availability.

AREAS OF INTEREST

SYNCHRONOUS MACHINES.

STRENGTHS:

Getting along well with everyone, according to the environment.

Inquisitiveness to learn new things.

Quick Learner & Team spirit.

Personal Information :

Father’s name : M. Krishna

Date of Birth : 20th Jan 1990

Gender : Male

City : Hyderabad

Marital status : Single

Hobbies : Internet Browsing, Stamp collection.

DECLARATION:

I do here by declare that the details furnished above are true to the best of my knowledge and belief and I am confident that given a chance, I will prove myself.

Place: (PAVANMERUVA)

Date:

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