FERNANDO GUZMAN
***** ******* **, *********** ** 92395 760-***-**** *************@*****.***
OBJECTIVE
To obtain employment in a company who is looking for a hard working, problem solver, fast learner, and an organized individual.
SUMMARY
Motivated Manager with extensive career in financial services and track record of driving sales and boosting company morale. Hands-on client-oriented professional who implements creative business development strategies and is dedicated to continuous improvement.
MOST CURRENT EXPERIENCE
MAINFREIGHT INC,
Branch Manager – Port Operations from April 30, 2012 to April 13, 2017
• Maintaining communication between the branch and management by preparing daily, weekly, and month-end reports regarding operations, productivity, and a healthy PNL.
• Formulate recommendations and provides feedback to management regarding operational policies and procedures.
• Maintaining control over audit procedures to ensure compliance with controls. If weaknesses are identified, reports them to the Sr. Manager of Regional Branch Services.
• Assists in ensuring that the branch is in compliance with federal laws and regulations set forth by OSHA and other regulatory agencies.
• Monitors office activity, including number of customers service, shipment volumes, sales volume, etc.
• Responsible for all safety compliance training and procedures.
• Provide training to team members in regard to operations and policies.
• Schedule, supervise, and motivate branch team members in an effort to maintain optimal member service satisfaction levels.
• Coach the team members to fulfill business plan goals.
• Assists in evaluating team members work performance by helping to prepare and deliver annual reviews and performing coaching sessions.
• Monitors quality of service for members, and ensures that the team members are maximizing opportunities to provide excellent customers services.
• Assists in managing the security and safety of the branch, by analyzing security and safety policies and procedures. Alerts staff of any changes.
• Assists in the interviewing, hiring and training of new team members.
• Representing the company and organization.
PASSED EXPERIENCE
• Assistant Safety Manager for Sea-Land Terminal Port of Long Beach, CA.
• Gate Supervisor for Sea-Land/Maersk Terminal Port of Long Beach, CA
• Yard Superintendent for Sea-Land/Maersk Terminal Port of Long Beach, CA
• Fleet Safety Compliance Manager for LHB Trucking in South Gate, CA
• Assist Terminal Manager for LHB Trucking in South Gate, CA
• Assist Terminal Manager for SWIFT Transportation in Wilmington, CA
EDUCATION
David Starr Jordan High School 103rd Street, Los Angeles CA 9001 Class Of 1991.
East Los Angeles College 12653 Firestone Blvd, South Gate CA, 2 years of Transportation.
HIGHLIGHTS
• Excellent verbal and written communication skills.
• Strong organizational skills.
• Team leadership and supervisory skills.
Creative problem solving
Business development.
Fluent in both English and Spanish
• Ability to motivate staff.
• Ability to handle confidential/sensitive information in a professional manner.
• Ability to manage multi-functional tasks.
• USDOT and CHP Safety compliance training