Project Management Supply Chain
Resume:
Tinton Falls, NJ *****
*********@*****.***
Christopher R. Burke, CSCP
Summary
Accomplished leader with diverse experience in distribution, supply chain and project management for growing companies. Results driven, organized and strategic thinker with a proven record of accomplishments and financial acumen. Ability to build and maintain key customer relationships and develop innovative solutions. Aptitude for detail, initiative and dedication in all facets of professional duties and endeavors. APICS certified in 2015.
Education
Rutgers, The State University of NJ – New Brunswick, NJ
Bachelor Of Arts, Economics (emphasis in Labor Economics & Statistics)
APICS-CSCP certification (Certified Supply Chain Professional), December 2015
Professional Experience
J6 Management Consulting January 2015 – Present
Consultant
Develop key supply chain solutions within 3PL, cosmetics & fragrances and furniture industries
3PL Onsite project management (Start-Ups) ; multi-client and e-commerce operations
Operations analysis, recommendation and implementation; Develop and deploy SOPs as needed
Facilities review to improve processes while reducing operating cost
Staff augmentation -FTE/temp labor review
Global client support- key achievements in training, process improvement and project management
Recently served as Project Manager while supporting client’s product launches in Sydney, Australia and Bogota, Columbia
Syncreon Technology, Dayton NJ (Acquired NAL Worldwide) June 2012 – Nov. 2014
Sr. Field Operations Manager
Collaborate with distribution stakeholders in Northeast Region; up to 35 service providers including 3rd party warehouse facilities, White Glove final mile carriers and crane lift providers.
Oversee flow of components, WIP and transfer of finished goods to distribution network partners
Implemented weekly team operations reviews; discuss execution, metrics and forecast
Engaged with internal and external stakeholders, including various levels of project management team; provide detailed customer solutions, improvements and recommendations on a regular basis
Designed space capacity reallocation in a multi-client environment; analyze inventory and seek opportunities to reduce. Increase throughput by utilizing Lean and Just-In-Time concepts
Approve all invoices and additional expense requests by Service Providers and 3rd party facilities
Oversee all vendor and customer compliance; modify guidelines to address improvements
Successfully established East Coast 3rd party warehouse and transportation network for the T-Mobile Modernization Project; 7,000+ wireless network site installation deployment; including reverse logistics
Secured permits to allow telecommunications installation on highways, large buildings and bridges
Monitored site survey team, ensure adequate pictures, location information and project details are included in the reports and available for the project management team to utilize.
Performed audits on site surveys via online portal; grant approval or submit for additional site survey if determined inadequate for a safe delivery and successful installation of equipment per the project plan
NAL Worldwide, Monroe Twp, NJ (Acquired by Syncreon Technology). June 2004 – June 2012
Sr. Logistics Center Manager
Oversee all aspects of distribution center management in a fast paced, multi-client environment; negotiate vendor & customer contracts. Provide coverage for multiple locations within region
Responsible for the training, developing and coaching of large staff; including Supervisors and Logistics Coordinators. Developed and utilized advanced manpower planning tool
Support nationwide distribution center network, interfaced with Senior management regularly
Outstanding success in building and maintaining relationships with key corporate decisions-makers, managing large volume, eliminate waste from respective supply chains on high profile accounts such as Ericsson, Verizon, T-Mobile, AT&T, Agilent, Canon, Sunpower, Home Depot and IKEA
Design and execute supply chain solutions by aligning customers, sales and operations teams
Create value-added service opportunities such as technician service areas & asset return programs
Accountable for P&L and operational budget process; execute cost reductions as possible
Ensure that agreed upon performance metrics with customers are established, measured, maintained and delivered across all levels of the business; foster customer relationships
Managed high-profile customer accounts, specialized in high-value electronics, telecommunications, technology, medical equipment and retail product fulfillment
Consistently produced high levels of customer satisfaction. Continuously improved KPI metrics for several customer accounts associated with my areas of responsibility; analyzed reasons for positive results and applied to new accounts.
Assisted key customers with increasing throughput and reducing inventory consistently. Applied Lean thinking concepts and Just-In-Time approach. Continuous improvement sponsor
Responsible for production schedule, flow of components, WIP and finished goods
Drove collaboration with key supply chain partners, influenced improved component replenishment
Launched updated inventory accuracy reporting system; utilized nationwide by all network facilities. Improved inventory accuracy from 98.85% to 99.87% in first year.
Executed all quality initiatives leading to initial and annual ISO 9001 and CTPAT certifications
Promoted from Operations Manager to Logistics Center Manager, June 2004.
North American Van Lines (Acquired by NAL Worldwide) November 1999 – June 2004
Operations Manager
Responsible for day to day warehouse operations in fast paced distribution center; accountable for P&L, budgets, ISO 9002 certification. North American Van Lines was purchased by NAL Worldwide in 2004
Manage logistics for several prominent customers; responsible for inventory control, transportation and providing labor for setup and breakdown of Trade Show exhibits and other off-site projects
Improved warehouse productivity by 15% over five-year tenure, utilized time studies, KPI metrics
Develop and maintain customer relationships; provide logistics and fulfilment solutions
Improved inventory accuracy 98.05% to 99.80% during five-year tenure; completely reconciled entire inventory for first time in history of New York Distribution Center
Decreased paid damage claims by 30%; sponsored increased material handling training
Executed major relocation project, consolidated high-value inventory from multiple facilities into one newly acquired facility; 10% under moving budget; gained 15% cost reduction
DSC Logistics, Hamilton Square, NJ November 1997 - November 1999
Operations Supervisor
Facilitated the distribution of household products for Colgate-Palmolive and other prominent companies; utilized process management, RF computer tracking, EDI and SAP
Responsible for the accurate and timely picking and shipping of merchandise within SAP system achieving a goal of 99.98% over two-year period. Managed traffic office to control 90-bay door operation
Monitored large staff of union employees; determined daily manpower using time-study driven manpower planning tool. Made staffing and overtime adjustments accordingly
Contributed to the improvement of the integrity of inventory in a 600,000 sq ft facility, helped control 1000+ sku inventory; average 99.95% annual inventory accuracy rate
United Parcel Service, Tinton Falls, NJ August 1988 - November 1997
Operations Supervisor
Supervised, monitored and motivated staff of union Material Handlers, including employee orientation, training and evaluation.
Responsible for manpower planning and driving employee involvement, focused on employee retention and team-building
Utilized industrial engineering techniques to improve efficiency, productivity and safety
Professional Skills
APICS-CSCP (Certified Supply Chain Professional), LEAN & 5S implementation, Hazmat Certification (IATA, IMDG & 49 CFR), Emergency Preparedness Training, CTPAT, TAPA, Asset Management Systems, WMS, EDI, SAP, TMS, P&L, Budgeting and Financial Analysis, Project Management, Quality Management Systems, Cost-Benefit Analysis, Registered Tax Return Preparer (IRS certified)
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